佐藤直美によるWeb情報設計についてのウェブログ。毎回鋭い視点で軽快にかつさわやかにファセット分類法から映画にダイエットと幅広くアットランダムに語られる。
Sato, Naomi. Chimimo (2004). (Japanese) Resources>Web Design>Information Design>Blogs
台のリモコンを見れば、複雑で統一性のないユーザインターフェイスによって引き起こされる問題が明らかになる。
Nielsen, Jakob. Usability.gr.jp (2004). (Japanese) Articles>User Interface>Usability
A talk with Gloria Reece, a senior member of STC's AccessAbility SIG who can help demystify Section 508. Get practical advice for implementing the law in your workplace without tearing apart existing products and starting from scratch. Section 508 for Dummies will introduce you to the basics of the regulation using models and scenarios.
Reece, Gloria A. STC Proceedings (2004). Articles>Accessibility>Standards>Section 508
Fare Accessibilità significa avere delle conoscenze tecniche, avere dimestichezza con Standard e Raccomandazioni del W3C. Ma non solo. Significa conoscere il target dell´Accessibilità, erroneamente ed ingenuamente precluso ai soli disabili. Significa conoscere chi sono le persone disabili, che prima di essere disabili, sono Persone. Sono coloro che vivono sulla propria pelle ogni giorno le conseguenze di scelte strategiche sbagliate di coloro che hanno il potere, con un sì o con un no, di creare o abbattere le barriere tecnologiche che ostacolano il libero accesso alle informazioni ed ai servizi online.
Bertini, Patrizia. Apogeonline (2004). (Italian) Books>Usability>Accessibility>eBooks
ABBR and ACRONYM are for User Agents, Not for End Users
The WCAG (1.0) guideline 4, checkpoint 4.2, about ABBR and ACRONYM, has for a long time been too unclear to implement. The drafts for XHTML 2.0 and WCAG 2.0 seem to have solved most problems.
Tverskov, Jesper. Smack the Mouse (2004). Articles>Web Design>HTML
About the Open Directory (DMOZ)
Learn all about the Open Directory and how to get listed there.
Craven, Phil. Webcredible (2004). Design>Web Design>Search
A form for recording/submitting to clients additional charges, required by client-requested changes in the scope of a consulting project.
GotoMedia (2004). Resources>Consulting
Access a MySQL Database Behind Firewalls with the LibMyWitch Control
Till now there was no efficient way to embed the access to the MySQL database into a VB application.
Richter, Dirk. VBMySQL.com (2004). Articles>Information Design>Databases>SQL
Accessibility Humanized: A User-Centred Approach to Web Accessibility
Most web developers act in blindness when they design accessible websites, since they know next to nothing about disabled people and the technology they use. Accessibility guidelines and validation tools doesn't provide this insight. Accessibility should rather be approached from a user centred perspective.
Olsen, Henrik. GUUUI (2004). Design>Web Design>Accessibility>User Centered Design
Accessibility Meets Usability: Designing for Multimedia Using Digital Storytelling 
Initially, this article provides an overview of digital storytelling that describes its uses, technology, a methodology for creating a digital story, tips for creating a digital story, assessment strategies for digital stories, and links to current examples of digital stories. Next, this article recounts the third author's first experience with digital story-telling, in the context of helping children with hearing loss adopt a more positive frame of reference toward their disability. It describes the storyboarding process, explains how writing is still a primary concern, and gives some valuable advice concerning the pros and cons of dabbling in high- technology. Last it discusses accessibility and usability requirements for digital stories.
Reece, Gloria A. and Judy Vinegar. STC Proceedings (2004). Articles>Accessibility>Multimedia>Usability
Accessibility or Design Integrity 
This paper presents two sides of a debate over user-controlled text sizing of Web-based documents, and a suggested approach for designing Web sites that support full use of user-controlled text sizing, while maintaining the integrity of a site’s visual design.
Payne, John and Phil Oye. STC Proceedings (2004). Design>Web Design>Accessibility
This page shows the user a view of how people with various visual disabilities would experience a website. Includes colour blindness, Diabetic Retinothopy, Cataracts, Macular degeneration and Glaucoma.
Aylward, Rhona. Alpha Squared (2004). Resources>Web Design>Accessibility
Accessible Graphs and Charts Online
Most government web writers are knowledgeable about alt-text by now... or at least semi-knowledgeable. But sometimes, alt-text is not enough.
McAlpine, Rachel. Quality Web Content (2004). Design>Accessibility>Web Design>Charts and Graphs
How can I generate a Table Header Cell Element (TH) field automatically with Acrobat?
PDFzone (2004). Design>Information Design>Accessibility>Adobe Acrobat
Sometimes we have to use pop-ups — so we might as well do them right. This article will show you how to make them more accessible and reliable while simplifying their implementation.
Chassot, Caio. List Apart, A (2004). Design>Web Design>Accessibility>CSS
Accessible Taxes? A Blind Consumer's Experience with the US Tax System
One of the most common, and least enjoyable, experiences of citizens of the United States is that of filing income tax forms. This year, Sachin Pavithran, who is blind, attempted to complete the forms and file them without assistance from sighted friends. Find out whether he was successful or not.
Bohman, Paul, Shane Anderson and Sachin Pavithran. WebAIM (2004). Articles>Web Design>Accessibility>Government
To save yourself heartache, introduce the accounting department to the idea of measuring the total value returned minus the cost of documentation. After all, if the accounting department understands one thing, it's saving (or attempting to) save money. If you can show them that, yes, you did do fewer pages, but it saved three days of your time and managerial review, four thousand dollars in printing, and many hours of customer service dealing with disgruntled users, the department may be more understanding.
Brautman, Heather. Carolina Communique (2004). Careers>TC
Achieving Minimalism through Interactive Multimedia 
Use interactive multimedia with text-based online documentation to achieve the minimalist model pioneered by instructional design guru John Carroll. Non-linear modules of 'real' tasks help users get started fast, and quickly learn from any errors.
De Yoreo, Dave and Ben Kauffman. STC Proceedings (2004). Design>Multimedia>Interaction Design>Minimalism
Acrobat How-to: Enhancing Tutorials With Interactive Elements
A funny thing happens to students after class: They forget what they've learned. But adding interactivity can engage the reader. Try these simple methods.
McCue, Claudia. Creative Pro (2004). Articles>Education>Tutorials>Adobe Acrobat
Action Verbs to Describe Skills, Jobs, and Accomplishments in Employment Documents
These are some words commonly used to describe your skills on your resume.
Purdue University (2004). Careers>Resumes>Glossary
Ad Conversion Rate Influenced by Time (Not Click Rate)
Time is an important design variable to understand. Your user experience is effected by it no matter what user experience you are serving up and the rules are different for every context. For example, the "three click rule" (users must get to their destination within three clicks) applies to e-commerce primarily but not to mortgage education, financial services usability or reading the New York Times online.
Spillers, Frank. Demystifying Usability (2004). Design>Web Design>User Experience>E Commerce
Adapting Technical Communication Core Skills to Navigate the Health Care System 
Technical communicators gather data from subject-matter experts and then transform it into information that helps users accomplish tasks. In this workshop, we demonstrate how to adapt our expertise to effectively interact with health care professionals--to improve our understanding of the health care industry. By relying on our professional skills, we can successfully navigate the health care maze and effectively operate in the "foreign" environment of the doctor's office, hospital, and care facilities. And, in doing so, we will improve the quality of care we receive.
Isakson, Carol S. and Katherine Brennan Murphy. STC Proceedings (2004). Articles>Scientific Communication>Biomedical
Adaptive Technologies and Techniques for People with Vision Problems 
Talk with Gloria Reece, a senior member of STC’s AccessAbility SIG who can help you understand vision problems and the technologies that exist to make information accessible. Get practical advice for implementing new technologies in your workplace.
Reece, Gloria A. STC Proceedings (2004). Articles>Accessibility>Visual>Workplace
Adaptive Technology Resource Centre: Technical Glossary
Comprehensive list of adaptive technology devices with detailed descriptions and examples of how they are used. Covers Alternative Keyboards, Alternative Mouse Systems, Braille Embosser and Text to Braille Conversion, Refreshable Braille Displays, Screen Magnifiers, Screen Readers and Talking Browsers, Text-to-Speech Systems, Animated Signing Characters (Signing Avatars) to name but a few.
Adaptive Technology Resource Centre (2004). Resources>Accessibility>Technology>Glossary
Several similarities exist between writing technical documentation and writing dramatic scripts. Technical writers who also write drama find they become much more aware of audience, differentiate more easily between 'need to know' information and 'nice to know' details, and better anticipate reader actions and reactions.
Blicq, Ronald S. STC Proceedings (2004). Articles>TC
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