Beyond the Mechanical: Technical Writing Revisited  

Optimism about the future of technical writing can be sustained only if we persist in setting for technical writing the same standards we apply to other sophisticated modes of writing and require refinement in style as well as accuracy in content. The importance of content in technical writing, of the information presented, may seduce us into seeing technical writing as purely a form of language engineering and into teaching our students to perform mechanical writing tasks, churning out dull reports to fit mindlessly into the institutional norms of industry and government.

Iyasere, Marla Mudar. JAC (1988). Articles>Writing>TC>Technical Writing

Communicating for Advantage in the Virtual Organization      

This paper looks at the virtual organization in an electronic market environment and the different models of communication and management that may be required. The authors begin by providing some clear definitions of virtual cultures and different models of virtuality that can exist within the electronic market. Degrees of virtuality can be seriously constrained by the extent to which organizations have predefined communication linkages in the marketplace and the extent to which these can be substituted by virtual ones, but also by the intensity of virtual linkages which support the virtual model. Six virtual organizational models are proposed within a dynamic framework of change. In order to realize strategic advantage, virtual organizations must align their management models and communication processes with their virtual culture.

Burn, Janice and Martin Barnett. IEEE Transactions on Professional Communication (1988). Careers>Management>Online

Experiential Learning Prepares Students to Assume Professional Roles    

Educators need to prepare their students to assume roles as communicators in the corporate world. By providing experiential education--active learning both inside and outside the classroom--teachers can ensure that students succeed.

Southard, Sherry. IEEE Transactions on Professional Communication (1988). Articles>Education>Workplace

The Implied Author in Technical Discourse  

The task of conveying technical information is usually taken to be the responsibility of the writer-researcher, aided possibly by editorial and supervisory reviews. And the test of success is usually understood to be a technically objective and accurate text, effectively presented to the intended reader. The subject of this paper is an inquiry into the existence of a fictitious personage, created by the writer-researcher, deliberately or not, to mediate between the author and the reader on the one side, and the author and the text on the other. If such a personage exists, the next question is whether this presence, often referred to as an implied author or 'second self' in literary studies, is an appropriate rhetorical device for technical discourse; whether it enhances or distorts the information transfer from writer to text to reader. Such questioning can, I believe, lead to a more refined understanding of the nature of technical discourse and its relation to the reality it addresses.

Coney, Mary B. JAC (1988). Articles>Rhetoric>TC

The Information Revolution

Nobody is offering courses in how to prepare hypermedia, nor are there a large number of jobs available for hypermedia authors. As we begin to come up against the limits imposed by the volume of existing knowledge, we will eventually be forced to place more importance on managing our information explosion.

Hart, Geoffrey J.S. Geoff-Hart.com (1988). Articles>Information Design>Hypertext

Ready, Aim -- Write!      

This article details a methodical audience identification called a 'pre-write.'

Savakinas, Ruth C. IEEE Transactions on Professional Communication (1988). Articles>Writing

Reflections on NoteCards: Seven Issues for the Next Generation of Hypermedia Systems  

NoteCards, developed by a team at Xerox PARC, was designed to support the task of transforming a chaotic collection of unrelated thoughts into an integrated, orderly interpretation of ideas and their interconnections. This article presents NoteCards as a foil against which to explore some of the major limitations of the current generation of hypermedia systems, and characterizes the issues that must be addressed in designing the next generation systems.

Halasz, Frank G. ACM SIGDOC (1988). Presentations>Information Design>Hypertext

Shaping Written Knowledge: The Genre and Activity of the Experimental Article in Science  

In Shaping Written Knowledge, Charles Bazerman traces the history and character of the experimental article in science, calling attention to the social and rhetorical forces that shaped its development. Truly a landmark in writing studies, this book provides a broadly interdisciplinary exploration of an important genre and offers insights that extend far beyond its immediate focus of study.

Bazerman, Charles. Academic.Writing (1988). Books>Scientific Communication

Strengthening Programs for Writing Across the Curriculum  

This collection of thoughtful, thoroughly grounded essays explores the design of writing-across-the-curriculum programs in new and maturing programs. The collection also contains an appendix listing the results of the first comprehensive survey of writing-across-the-curriculum programs in the United States, Puerto Rico, and Canada.

McLeod, Susan H. Academic.Writing (1988). Books>Education>Writing Across the Curriculum>Writing

A Systematic Approach to Visual Language in Business Communication    

Although business communication relies heavily on the visual, current approaches to graphics and text design are prescriptive and unsystematic. A 12-cell schema of visual coding modes and levels provides a model for describing and evaluating business documents as flexible systems of visual language. Emphasizing clarity and objectivity, the 'information design' movement has generated guidelines for creating functional visual displays. However, visual language in business communication is seldom rhetorically 'neutral' and requires adaptation to the contextual variables of each document, a goal the writer can achieve by com bining visual and verbal planning in the same holistic process.

Kostelnick, Charles. JBC (1988). Articles>Business Communication>Document Design>Visual Rhetoric

Training Technical Communication Teachers in English Graduate Courses  

In the mid 1970's, the bleak employment outlook for English Ph.D.'s and the increasing demand for writing teachers, particularly technical writing teachers, lead our department to develop a rhetoric and composition component within our traditional English graduate program. One of the courses developed for the graduate rhetoric program was Analysis of Technical Writing. When it was designed, the course had three goals: (1) to provide study in the rapidly growing area of applied rhetoric; 2) to provide training necessary for English doctoral students to begin teaching a basic course in business and technical writing on the junior or senior college level; and (3) to enhance the employability of these graduate students by preparing them to teach sections of our basic technical writing course while they were completing their graduate work. The department believed that providing interested students an opportunity to gain experience in teaching technical writing would give our graduate students a definite advantage in applying for college teaching positions.

Tebeaux, Elizabeth. JAC (1988). Articles>Education>Graduate