Multilingual Knowledge Management Empowers Global eBusiness 
With the penetration of Internet technologies into global business operations, employees at every level are collaborating across multiple geographies.
Sargent, Benjamin B. ZDNet (2001). Articles>Knowledge Management>Collaboration>Online
Optimize Your Site's Usability
A specter is haunting the world of business: The specter of customer empowerment. Users rule the Internet and vote with millions of mouse-clicks every day. Users go where they are well treated, so customer-centered Web sites that are easy to use and pleasant to visit get the credit card numbers. Sites that are difficult to use or take forever to download suffer the death penalty. This simple fact is the reason usability has become a core competency for business survival in the network economy.
Nielsen, Jakob. ZDNet (1998). Design>Web Design>Usability
Will Macromedia's Flash Plans Cripple the Web?
Macromedia's Flash-everywhere approach brings new innovations to Web design but carries hidden potential liabilities that could negate its benefits.
Becker, David. ZDNet (1997). Articles>Web Design>Software>Flash
我们可以使用多种方法,通过XML描述用户界面。事实上,XML是在HTML的基础上成长起来的,而HTML则是一种当前流行的面向网络的用户界面。有了XML,你就可以使用用许多方便快捷的技巧创建有用的和可用的用户界面。
ZDNet (2002). (Chinese) Design>User Interface>XML
Business Communications and Meetings to Become Steady Stream of Enterprise 2.0 Content?
Cisco's $3.2 billion intended acquisition of WebEx has me thinking of what Charles Giancarlo, Cisco's chief development officer, calls "this next wave of business communications." What do you suppose he means?
Gardner, Dana. ZDNet (2007). Articles>Business Communication>Content Management
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