A directory of resources inthe field of technical communication.


16 found.

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Analysis of Web Content Delivered to a Mobile Computing Environment

The purpose of my research was to analyze web content delivered to the mobile computing environment with two goals in mind: first, to determine if the content lost contextual relevance in the mobile environment and, second, to see if a set of effective design principles could be applied towards the mobile environment. My research combines a literature review in conjunction with a survey that encompasses both quantitative and qualitative methods to analyze top-rated web sites in the mobile environment.

Perreault, Anthony. Xchanges (2009). Articles>Web Design>Mobile>Assessment


The Benefits of Using Web Content Management Systems

In my thesis I review literature on the subject of Web Content Management Systems and discuss a survey I conducted to evaluate the use of Web Content Management Systems in Technical Communication and the benefits provided to organizations when using them. There is a significant amount of information about the features of Web Content Management Systems, but not a lot of research about the benefits, making it difficult for an organization to convince management the investment is worthwhile. My survey helps bridge this gap, providing primary research that illustrates the utility of Web Content Management Systems.

Koch, Gregory L. Xchanges (2009). Articles>Content Management


Beyond Economics: Intersections and Opportunities with Adam Smith in the Writing and Rhetoric Classroom

My paper will focus on how the reconsiderations and explorations of Smith’s two best known and most published works are important not only for economists, business students, and rhetoric scholars but also offer opportunities for writing instructors seeking to connect with students in writing classrooms.

Smith-Sitton, Lara. Xchanges (2011). Articles>Education>Rhetoric>Writing


Cogito Ergo Scribo: Applying Self-Schema Theory to the Composition Classroom

I believe that integrating a writing schema into an already existing self-schema for students is not difficult. The answer lies in WID (Writing in the Disciplines). All students have a possible self that they are trying to attain by majoring in a certain area. What we should do, then, is show students how writing can be relevant to their possible selves.

Cruz, Joshua. Xchanges (2011). Articles>Education>Writing>Rhetoric


Comic Books: An Evolving Multimodal Literacy

As comic books have struggled to be considered seriously alongside more conventional forms of literature, the nature of literacy itself has changed. In recent decades, theorists like Gee, Brandt, and Heath have steered away from notions of literacy as a set of fixed skills and proposed an alternative view: literacy as a culturally and contextually situated set of multimodal practices. What complicates our concept of literacy necessarily complicates our concept of literature. A reevaluation of the comic book in relation to new literacy studies is long overdue.

Quimby, Taylor. Xchanges (2010). Articles>Publishing>Visual Rhetoric


Common Elements of Effective Screencasts

A screencast is a video of a computer screen combined with narration that complements the video. This paper seeks to understand the common elements shared by all effective screencasts. First, I explore what a screencast is, why screencasting is important, and some applications of screencasting. Then current multimedia literature is studied and applied to screencasting. A list of the common elements of effective screencasts is proposed, using current screencasting knowledge, cognitive psychology, and multimedia documentation as a basis. The applications and genres of screencasting, as well as novel approaches, techniques, and shortcomings are discussed as well.

Friedman, Joseph. Xchanges (2010). Articles>Documentation>Screencasting


For Sale by "Author": Online Essay Mills and Authorship in the Academy

Authorship as a critical construct has been parsed and debated in scholarly circles for centuries, and yet within the walls of writing classrooms, both students and instructors have for a long time tacitly accepted that there is a right and a wrong way to be an author. In Western cultures, and in the United States in particular, the model for the “right way” indicates adherence to grammatical and structural standards, understanding of genre and modes, and assimilation into some overarching academic discourse. At the same time, however, the “wrong way” includes an individual's copying the words of others, re-creating passages from published authors, and incorporating other too-close-to-the-original content. Complicating these contradictions is the intersection of the writing classroom with digital culture and the internet in particular. Painfully evident at this intersection is the inherent disconnect between how authority is conceived in the composition classroom and how it is conferred in other social spaces.

Roach, Danielle. Xchanges (2011). Articles>Education>Writing>Plagiarism


Health Information Accessibility and Availability and Its Impact on the Health Literacy of Hispanics

By understanding the accessibility and availability of health information, the health literacy of the Hispanic population, and the impact of poor health literacy on Hispanics, the healthcare system will better be able to understand what changes need to be made in order to improve the health literacy of Hispanics as well as the importance of these changes.

Stone, Jennifer. Xchanges (2010). Articles>Scientific Communication>Biomedical>Ethnicity


Mashup of Discourses: A Critical Analysis of the Videotext, "Dream America Movie"

This paper’s central concern is the design and application of a model for a Critical Discourse Analysis of multimodality in a student videotext from a first-year university course in expository writing entitled “The Dream America.” Finally, the paper closes by considering how insights from this study might serve to help define a field of Critical Multimodal Discourse Analysis that derives its strategies and techniques from academic praxis as well as from the “remix theories” of “mashups” on the streets of cyberspace.

Fox, Nancy. Xchanges (2010). Articles>Multimedia>Assessment


Novelty or Replication: A Pedagogical Foray into the Technical Communication Class

Like it or hate it, Microsoft Word is the working platform in the technical communication classroom. Word's ready-made templates are not only suitable to most technical communication documents such as résumés, but are easily available to novice and expert users. However, one of the course outcomes for technical communication is that students learn the concept of document/visual design coupled with the expectation that as they do they will demonstrate or develop ethical conduct that eschews appropriating others' work. Because Word templates bear the digital branding of the creators, at what point do users take credit for a document that replicates the template? How does adopting a template affect the ethos of the document? Can instructors help students make proper rhetorical use of the template as topoi while maintaining ethical conduct? This paper explores the role of templates as teaching tools within the field of visual design in technical communication. It draws from the ancient rhetorical concepts of topoi and ethos, as well as ethics, to develop a conceptual framework applicable to visual design in technical communication.

Walwema, Josephine. Xchanges (2010). Articles>Education>TC


Pedagogy Shaped by Ideology: Beneath or Beyond Plato

Since the time that rhetoric and writing studies moved beyond current traditional rhetoric, the theory of the discipline has been complicating the often unchallenged Platonic framework that undergirds Western society and educational practices. Regardless of what theoretical school composition teachers subscribe to, Plato’s fixed notions of truth are problematic for writing instruction because they assume that all writers ascribe to one definition of truth and share the singular goal of moving toward it. In a Platonic framework, this truth goal is Plato’s truth, not the situated, kairotic, necessary truth of a writer rhetor who is working in the real world and for a distinct purpose. Moving away from Platonic rhetoric creates space for “a rhetoric that compels us to tell what must be told, to retell what needs to be retold, to search for the words that will make our day and the days of others” (Poulakos 175). An understanding of writing which encourages writers to write anything that needs to be told within a situation, instead of only writing in the pursuit of fixed transcendent truth has the possibility to open writing for writers—to make writing responsive to individual, communal, civic, societal, and cultural situations.

Ross, Kacey. Xchanges (2009). Articles>Education>Rhetoric>Theory


Perspectives on the Writing Center and Writing Across the Curriculum: A Dialogue Between the Sciences and Humanities

Due to my own experience as an employee of the Writing Center, as an English major, and from taking courses and working in the Biology department, I knew that writing in the sciences is essential, as science, at its very heart, is most interested in conveying information, often through writing. Therefore, I could not grasp why science students who bring their papers to the Writing Center would not ask for the same kind of consultation as those from the humanities, and I began to suspect that students in disciplines outside of the humanities were possibly confused or unsure how the Writing Center could help them, and that perhaps, as an extension, confusion was circulating among Writing Center Consultants and science professors as well.

Bugdal, Melissa. Xchanges (2009). Articles>Education>Collaboration>Research


Persuasion Beyond Logic: The Importance of Rhetorical Training for Military Officers

It is hard to deny the growing importance of strategic communication, of persuasion, of winning hearts and minds, in modern warfare. As we know from General Smith’s discussion of the changing paradigm of warfare, we will likely never again see two regular armies, uniformed and visible, meet on battlefield with clear boundaries.

McIntyre, Megan. Xchanges (2011). Articles>Education>Rhetoric


The Relationship between Editors and Authors: A Lit Review

Research indicates that the often antagonistic relationship between editors and authors arises from their differing expectations of the editing process and their different levels of power within their organizations. In this article, I examine the reasons for editor/author conflict, mainly in the scientific and technical worlds, and the coping mechanisms editors have developed to improve the process. After researching work conducted by editors and authors among other editors and authors, I describe two issues between the opposing sides and then five editorial strategies for developing harmony. After reviewing the literature relating to the relationship between editors and authors, I suggest that contrary to stereotype, the editor/author relationship should be collaborative instead of antagonistic, and also that editors are responsible for developing and maintaining good relationships with authors.

Shackelford, Kelly. Xchanges (2010). Articles>Publishing>Collaboration>Research


Teaching Technical Communication with Wikis

Wiki technology creates opportunities for students in technical communication courses to gain experience with web design, writing for the web, and open-ended projects. As tools for collaborative learning, they also develop students’ project management skills and teamwork abilities. This article discusses the affordances, pedagogical foundations, and practical benefits of teaching with wikis, and suggests ways that technical communication instructors might incorporate this technology into their courses.

Scott, Jennifer Bracken. Xchanges (2010). Articles>Education>TC>Wikis


Visual Culture and the "Alice" Books

Illustrations were and are integral to the "Alice in Wonderland" series of books. John Tenniel (the illustrator of the definitive editions) changed how people read the "Alice" books.

Frost, Erin. Xchanges (2010). Presentations>Publishing>Visual Rhetoric>Case Studies

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