maintainer-Written Communication http://tc.eserver.org/publisher/Written_Communication A listing of works published by Written Communication in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Written_Communication http://tc.eserver.org/31377.html http://tc.eserver.org/31377.html This article attempts to expand and elaborate theories of social "context" and formal schooling, to understand the stakes involved in writing. It first sketches ways Russian activity theory in the tradition of A. N. Leont'ev may expand Bakhtinian dialogism, then elaborates the theory in terms of North American genre research, with examples drawn from research on writing in the disciplines in higher education. By tracing the relations of disciplinary genre systems to educational genre systems, through the boundary of the classroom genre system, the analyst/reformer can construct a model of the interactions of classroom practices with wider social practices. Activity theory analysis of genre systems may offer a theoretical bridge between the sociology of education and Vygotskian social psychology of classroom interaction, and contribute toward resolving the knotty problem of the relation of macro- and microstructure in literacy research based on various social theories of "context." http://tc.eserver.org/31047.html http://tc.eserver.org/31047.html This study examines the revision histories of 10 Wikipedia articles nominated for the site's Featured Article Class (FAC), its highest quality rating, 5 of which achieved FAC and 5 of which did not. The revisions to each article were coded, and the coding results were combined with a descriptive analysis of two representative articles in order to determine revision patterns. All articles in both groups showed a higher percentage of additions of new material compared to deletions and revisions that rearranged the text. Although the FAC articles had roughly equal numbers of content and surface revisions, the non-FAC articles had fewer surface revisions and were dominated by content revisions. Although the unique features of the Wikipedia environment inhibit strict comparisons between these results and those of earlier revision studies, these results suggest revision in this environment places unique structural demands on writers, possibly leading to unique revision patterns. http://tc.eserver.org/31048.html http://tc.eserver.org/31048.html Many recent studies on computer-mediated communication (CMC) have addressed the question of orality and literacy. This article examines a relatively recent subgenre of CMC, that of written online sports commentary, that provides us with written CMC that is clearly based on firmly established oral genres, those of radio and television sports commentary. The examples analyzed are from two English, two French, and two Spanish online football (soccer) commentaries. The purpose of the study is to examine oral traits and genre mixing in online football commentaries in the three languages and carryover from the spoken genres of radio and television commentaries to this developing genre, following Ferguson. Special attention is paid to Web page design. The study reveals that form and content of online football commentaries are strongly affected by the style of the online newspaper. http://tc.eserver.org/31049.html http://tc.eserver.org/31049.html This is a qualitative case study of two students' composing processes as they developed a documentary video about the Dominican Republic in an urban, public middle school classroom. While using a digital video editing program, the students moved across multiple media (the Web, digital video, books, and writing), drawing semiotic resources from each as they did so. Using sociosemiotic and dialogic-intertextual theoretical frameworks, the author examines how the interface of the video editing program influenced the students' composing by making new types of semiotic resources available and new means of combining these resources. As they moved across these media in a nonlinear fashion, the students created an interactive context for composing that transcended the individual possibilities of each respective medium. This suggests that multimedial composing environments offer a rich intertextual landscape and unique ways of making meanings. http://tc.eserver.org/31050.html http://tc.eserver.org/31050.html Frequently writing is now no longer the central mode of representation in learning materials--textbooks, Web-based resources, teacher-produced materials. Still (as well as moving) images are increasingly prominent as carriers of meaning. Uses and forms of writing have undergone profound changes over the last decades, which calls for a social, pedagogical, and semiotic explanation. Two trends mark that history. The digital media, rather than the (text) book, are more and more the site of appearance and distribution of learning resources, and writing is being displaced by image as the central mode for representation. This poses sharp questions about present and future roles and forms of writing. For text, design and principles of composition move into the foreground. Here we sketch a social semiotic account that aims to elucidate such principles and permits consideration of their epistemological as well as social/pedagogic significance. Linking representation with social factors, we put forward terms to explore two issues: the principles underlying the design of multimodal ensembles and the potential epistemological and pedagogic effects of multimodal designs. Our investigation is set within a research project with a corpus of learning resources for secondary school in Science, Mathematics, and English from the 1930s, the 1980s, and from the first decade of the 21st century, as well as digitally represented and online learning resources from the year 2000 onward. http://tc.eserver.org/30724.html http://tc.eserver.org/30724.html According to research in educational psychology, advance organizers lead to better learning and recall of information. In this research, the authors explored advance organizers from a business perspective, where larger documents are read under time pressure. Graphic and verbal advance organizers were manipulated into six versions of an advisory report, read by 159 experienced professional readers in a between-subjects design. Their reading time was limited to encourage selective reading. The results show that graphic advance organizers facilitate selective reading, but they do not enhance recall. Verbal advance organizers introducing a problem enhance recall, and graphic advance organizers moderate the effects on both selective reading and recall. http://tc.eserver.org/30726.html http://tc.eserver.org/30726.html This study was designed to test the effects of favor and apology on compliance and to explain any potential effect via indebtedness, gratitude, and liking. Two experiments were devised to accomplish these ends. In the first experiment favor and apology were varied in the absence of a transgression to see if apologizing for not providing a favor can be used proactively to increase compliance. In the second experiment favor and apology were varied in a more common scenario, following a transgression. Results show that favor has a positive effect on compliance mediated by gratitude when using a general prosocial request and by liking when using a more altruistic request. Results also suggest that apology has a positive effect on liking and that apology has an indirect effect on compliance under certain conditions. http://tc.eserver.org/30725.html http://tc.eserver.org/30725.html This study investigates the influence of students' perceptions of task similarity/ difference on the transfer of writing skills. A total of 42 students from a freshman ESL writing course completed an out-of-class writing task. For half of the students, the subject matter of the writing task was designed to be similar to the writing course; for the other half, it was designed to be different. All students were also interviewed about the writing task. Reports of learning transfer were identified in the interview transcripts, and students' performances on the task and on a recent assignment from the course were assessed. Results indicate that the intended task similarity/difference (i.e., in subject matter) did not have the expected impact on learning transfer; however, students' perceptions of task similarity/difference did influence learning transfer. Implications of these findings for theory, practice, and future research are discussed. http://tc.eserver.org/30722.html http://tc.eserver.org/30722.html To be effective, writers must understand what knowledge they share with the audience and what they do not. Achieving this understanding is made difficult by the knowledge effect--a tendency of individuals to assume that their own knowledge is shared by others. Understanding the knowledge effect and methods for reducing it is potentially useful for understanding and teaching writing. In Study 1, we explored the impact of an individual's knowledge of technical terms on that person's ability to estimate other people's understanding of those terms. We assessed how individuals' familiarity with technical terms influenced their predictions that college freshmen and college graduates would understand those terms. Results indicate that familiarity with the meaning of technical terms leads to substantial overestimation of others' knowledge. In Study 2, we evaluated an online tutor designed to improve writers' predictions of other's word knowledge by providing them with feedback on the accuracy of their judgments. http://tc.eserver.org/30723.html http://tc.eserver.org/30723.html This study reports about a yearlong study of the initiation of novice grant writers to the activity system of National Institutes of Health grant applications. It investigates the use of cognitive apprenticeship within writing classrooms and that of social apprenticeship in laboratories, programs, departments, and universities, which introduced students to the genre system of National Institutes of Health grant proposals and helped them in moving from peripheral participation to more central participation. While cognitive apprenticeship employs devices such as modeling, scaffolding, coaching, and collaboration to enhance learning in formal settings, social apprenticeship requires socialization, interaction, and collaboration with experts, colleagues, and peers in informal settings to acquire disciplinary knowledge and experiences. The study suggests that writing instructors should acknowledge and incorporate resources in other activity systems in which students participate, i.e., their laboratories and home departments, and teach genre systems rather than specific genres to better facilitate students' enculturation to activity systems of disciplinary discourse communities. http://tc.eserver.org/30155.html http://tc.eserver.org/30155.html Consonant with a trend toward investigating professional writing in naturalistic settings, this discourse-analytical study of a corpus of 'suggestion letters' written in a Big Eight accounting firm demonstrates how auditors use negative politeness strategies to meet the complex demands of potentially threatening interactional situations. The study substantiates Brown and Levinson's claim that politeness is a linguistic universal by showing that the same politeness strategies found in speech also occur in written communication. Analysis of negative message strategies in ten leading textbooks shows that business communication pedagogy needs to modify strictures on the use of passives, nominalizations, expletive constructions, and hedging particles in light of research on the exigencies of real-world linguistic interaction. http://tc.eserver.org/29807.html http://tc.eserver.org/29807.html Drawing on the second phase of a 2-year study of students' linguistic and compositional processes, this article describes students' reflections on their online revision processes, those revisions made during the process of translating thoughts into written text. The data collected were from classroom observation and post hoc interviews with 34 students, who were observed during a writing task in the English classrooms and interviewed subsequently to elicit their reflections and understandings of their own revising processes. The analysis indicates that students tend to conceptualize revision as a macro-strategy and as a task that is predominantly undertaken as a posttextual production reviewing activity. It also indicates that students engage in multiple revising activities during writing, including many revisions that are not concerned with simple matters of surface accuracy, and many students are able to talk about these perceptively and with insight. http://tc.eserver.org/29808.html http://tc.eserver.org/29808.html Identifying the approach used by those revision experts par excellence--that is, professional editors--should enable researchers to better grasp the revision process. To further explore this hypothesis, the author conducted research among professional editors, six of whom she filmed as they engaged in their practice. An analysis of their work approach strategies showed their detection strategies to consist in anticipating errors and in comparing the author's text with the editor's knowledge, which appears in a range of states: certitude, uncertainty, and ignorance. Furthermore, the participating editors used problem-solving strategies to automatically solve more than half of the problems encountered in the text. Otherwise, they used immediate or postponed strategies. This description of professional editors in action opens a number of avenues for the further research and development of in-class instruction of self-revision and professional editing. http://tc.eserver.org/29806.html http://tc.eserver.org/29806.html A number of studies have found that writers produce text in bursts of language. That is, when creating a text, writers produce a few words, pause, produce a few more words, pause, and so on. Chenoweth and Hayes (2003) hypothesized that language bursts occur when writers translate ideas in to new language. This study tested this hypothesis against the following two alternative hypotheses: (a) Language bursts are caused by proposing new ideas rather than by translating ideas in to written language and (b) language bursts depend on the form of the input to the writing process rather than on the translation process. The study employed an editing task in which participants were required to translate a written language input. The alternative hypotheses led to contradictory predictions about writers' performance in this task. The study also explored the impact of working memory restrictions on task performance. http://tc.eserver.org/19446.html http://tc.eserver.org/19446.html In the last decade, research on the written word has grown out of the realization in linguistics, psychology and the cognitive sciences that discourse and language production represent cutting-edge issues in the these disciplines. Understanding the nature of written communication has defined an essential nexus of intellectual inquiry into these fields. Written Communication has contributed to and continues to shape this emerging area of inquiry. This scholarly journal bring you new research, ideas and theoretical concepts. http://tc.eserver.org/15055.html http://tc.eserver.org/15055.html This article attempts to expand and elaborate theories of social 'context' and formal schooling, to understand the stakes involved in writing. It first sketches ways Russian activity theory in the tradition of A. N. Leont'ev may expand Bakhtinian dialogism, then elaborates the theory in terms of North American genre research, with examples drawn from research on writing in the disciplines in higher education. By tracing the relations of disciplinary genre systems to educational genre systems, through the boundary of the classroom genre system, the analyst/reformer can construct a model of the interactions of classroom practices with wider social practices. Activity theory analysis of genre systems may offer a theoretical bridge between the sociology of education and Vygotskian social psychology of classroom interaction, and contribute toward resolving the knotty problem of the relation of macro- and microstructure in literacy research based on various social theories of 'context.'