Advance Organizers in Advisory Reports: Selective Reading, Recall, and Perception    

According to research in educational psychology, advance organizers lead to better learning and recall of information. In this research, the authors explored advance organizers from a business perspective, where larger documents are read under time pressure. Graphic and verbal advance organizers were manipulated into six versions of an advisory report, read by 159 experienced professional readers in a between-subjects design. Their reading time was limited to encourage selective reading. The results show that graphic advance organizers facilitate selective reading, but they do not enhance recall. Verbal advance organizers introducing a problem enhance recall, and graphic advance organizers moderate the effects on both selective reading and recall.

Lagerwerf, Luuk, Louise Cornelis, Johannes de Geus and Phidias Jansen. Written Communication (2008). Articles>Business Communication>Collaboration

Composing Across Multiple Media    

This is a qualitative case study of two students' composing processes as they developed a documentary video about the Dominican Republic in an urban, public middle school classroom. While using a digital video editing program, the students moved across multiple media (the Web, digital video, books, and writing), drawing semiotic resources from each as they did so. Using sociosemiotic and dialogic-intertextual theoretical frameworks, the author examines how the interface of the video editing program influenced the students' composing by making new types of semiotic resources available and new means of combining these resources. As they moved across these media in a nonlinear fashion, the students created an interactive context for composing that transcended the individual possibilities of each respective medium. This suggests that multimedial composing environments offer a rich intertextual landscape and unique ways of making meanings.

Ranker, Jason. Written Communication (2008). Articles>Education>Writing>Multimedia

The Effects of Favor and Apology on Compliance    

This study was designed to test the effects of favor and apology on compliance and to explain any potential effect via indebtedness, gratitude, and liking. Two experiments were devised to accomplish these ends. In the first experiment favor and apology were varied in the absence of a transgression to see if apologizing for not providing a favor can be used proactively to increase compliance. In the second experiment favor and apology were varied in a more common scenario, following a transgression. Results show that favor has a positive effect on compliance mediated by gratitude when using a general prosocial request and by liking when using a more altruistic request. Results also suggest that apology has a positive effect on liking and that apology has an indirect effect on compliance under certain conditions.

Goei, Ryan, Anthony Roberto, Gary Meyer and Kellie Carlyle. Written Communication (2008). Articles>Collaboration

The Influence of Perceptions of Task Similarity/Difference on Learning Transfer in Second Language Writing    

This study investigates the influence of students' perceptions of task similarity/ difference on the transfer of writing skills. A total of 42 students from a freshman ESL writing course completed an out-of-class writing task. For half of the students, the subject matter of the writing task was designed to be similar to the writing course; for the other half, it was designed to be different. All students were also interviewed about the writing task. Reports of learning transfer were identified in the interview transcripts, and students' performances on the task and on a recent assignment from the course were assessed. Results indicate that the intended task similarity/difference (i.e., in subject matter) did not have the expected impact on learning transfer; however, students' perceptions of task similarity/difference did influence learning transfer. Implications of these findings for theory, practice, and future research are discussed.

James, Mark Andrew. Written Communication (2008). Articles>Education>Writing>Language

Linguistic Politeness in Professional Prose    

Consonant with a trend toward investigating professional writing in naturalistic settings, this discourse-analytical study of a corpus of 'suggestion letters' written in a Big Eight accounting firm demonstrates how auditors use negative politeness strategies to meet the complex demands of potentially threatening interactional situations. The study substantiates Brown and Levinson's claim that politeness is a linguistic universal by showing that the same politeness strategies found in speech also occur in written communication. Analysis of negative message strategies in ten leading textbooks shows that business communication pedagogy needs to modify strictures on the use of passives, nominalizations, expletive constructions, and hedging particles in light of research on the exigencies of real-world linguistic interaction.

Hagge, John and Charles Kostelnick. Written Communication (1989). Articles>Language>Business Communication

More Than Just Error Correction: Students' Perspectives on Their Revision Processes During Writing    

Drawing on the second phase of a 2-year study of students' linguistic and compositional processes, this article describes students' reflections on their online revision processes, those revisions made during the process of translating thoughts into written text. The data collected were from classroom observation and post hoc interviews with 34 students, who were observed during a writing task in the English classrooms and interviewed subsequently to elicit their reflections and understandings of their own revising processes. The analysis indicates that students tend to conceptualize revision as a macro-strategy and as a task that is predominantly undertaken as a posttextual production reviewing activity. It also indicates that students engage in multiple revising activities during writing, including many revisions that are not concerned with simple matters of surface accuracy, and many students are able to talk about these perceptively and with insight.

Myhill, Debra and Susan Jones. Written Communication (2007). Articles>Writing>Editing

Patterns of Revision in Online Writing    

This study examines the revision histories of 10 Wikipedia articles nominated for the site's Featured Article Class (FAC), its highest quality rating, 5 of which achieved FAC and 5 of which did not. The revisions to each article were coded, and the coding results were combined with a descriptive analysis of two representative articles in order to determine revision patterns. All articles in both groups showed a higher percentage of additions of new material compared to deletions and revisions that rearranged the text. Although the FAC articles had roughly equal numbers of content and surface revisions, the non-FAC articles had fewer surface revisions and were dominated by content revisions. Although the unique features of the Wikipedia environment inhibit strict comparisons between these results and those of earlier revision studies, these results suggest revision in this environment places unique structural demands on writers, possibly leading to unique revision patterns.

Jones, John. Written Communication (2008). Articles>Editing>Online>Wikis

Professional Editing Strategies Used by Six Editors    

Identifying the approach used by those revision experts par excellence--that is, professional editors--should enable researchers to better grasp the revision process. To further explore this hypothesis, the author conducted research among professional editors, six of whom she filmed as they engaged in their practice. An analysis of their work approach strategies showed their detection strategies to consist in anticipating errors and in comparing the author's text with the editor's knowledge, which appears in a range of states: certitude, uncertainty, and ignorance. Furthermore, the participating editors used problem-solving strategies to automatically solve more than half of the problems encountered in the text. Otherwise, they used immediate or postponed strategies. This description of professional editors in action opens a number of avenues for the further research and development of in-class instruction of self-revision and professional editing.

Bisaillon, Jocelyne. Written Communication (2007). Articles>Editing>Methods>Case Studies

Rethinking Genre in School and Society: An Activity Theory Analysis  

This article attempts to expand and elaborate theories of social 'context' and formal schooling, to understand the stakes involved in writing. It first sketches ways Russian activity theory in the tradition of A. N. Leont'ev may expand Bakhtinian dialogism, then elaborates the theory in terms of North American genre research, with examples drawn from research on writing in the disciplines in higher education. By tracing the relations of disciplinary genre systems to educational genre systems, through the boundary of the classroom genre system, the analyst/reformer can construct a model of the interactions of classroom practices with wider social practices. Activity theory analysis of genre systems may offer a theoretical bridge between the sociology of education and Vygotskian social psychology of classroom interaction, and contribute toward resolving the knotty problem of the relation of macro- and microstructure in literacy research based on various social theories of 'context.'

Russell, David R. Written Communication (1997). Articles>Rhetoric>Theory>Rhetoric

Rethinking Genre in School and Society: An Activity Theory Analysis  

This article attempts to expand and elaborate theories of social "context" and formal schooling, to understand the stakes involved in writing. It first sketches ways Russian activity theory in the tradition of A. N. Leont'ev may expand Bakhtinian dialogism, then elaborates the theory in terms of North American genre research, with examples drawn from research on writing in the disciplines in higher education. By tracing the relations of disciplinary genre systems to educational genre systems, through the boundary of the classroom genre system, the analyst/reformer can construct a model of the interactions of classroom practices with wider social practices. Activity theory analysis of genre systems may offer a theoretical bridge between the sociology of education and Vygotskian social psychology of classroom interaction, and contribute toward resolving the knotty problem of the relation of macro- and microstructure in literacy research based on various social theories of "context."

Russell, David R. Written Communication (1997). Articles>Education>Genre>Activity Theory

A Spoken Genre Gets Written: Online Football Commentaries in English, French, and Spanish    

Many recent studies on computer-mediated communication (CMC) have addressed the question of orality and literacy. This article examines a relatively recent subgenre of CMC, that of written online sports commentary, that provides us with written CMC that is clearly based on firmly established oral genres, those of radio and television sports commentary. The examples analyzed are from two English, two French, and two Spanish online football (soccer) commentaries. The purpose of the study is to examine oral traits and genre mixing in online football commentaries in the three languages and carryover from the spoken genres of radio and television commentaries to this developing genre, following Ferguson. Special attention is paid to Web page design. The study reveals that form and content of online football commentaries are strongly affected by the style of the online newspaper.

Pérez-Sabater, Carmen, Gemma Peña-Martínez, Ed Turney and Begoña Montero-Fleta. Written Communication (2008). Articles>Web Design>Writing>Online

Understanding and Reducing the Knowledge Effect: Implications for Writers    

To be effective, writers must understand what knowledge they share with the audience and what they do not. Achieving this understanding is made difficult by the knowledge effect--a tendency of individuals to assume that their own knowledge is shared by others. Understanding the knowledge effect and methods for reducing it is potentially useful for understanding and teaching writing. In Study 1, we explored the impact of an individual's knowledge of technical terms on that person's ability to estimate other people's understanding of those terms. We assessed how individuals' familiarity with technical terms influenced their predictions that college freshmen and college graduates would understand those terms. Results indicate that familiarity with the meaning of technical terms leads to substantial overestimation of others' knowledge. In Study 2, we evaluated an online tutor designed to improve writers' predictions of other's word knowledge by providing them with feedback on the accuracy of their judgments.

Hayes, John R. and Diana Bajzek. Written Communication (2008). Articles>Education>Rhetoric>Writing

The Use of Cognitive and Social Apprenticeship to Teach a Disciplinary Genre: Initiation of Graduate Students Into NIH Grant Writing    

This study reports about a yearlong study of the initiation of novice grant writers to the activity system of National Institutes of Health grant applications. It investigates the use of cognitive apprenticeship within writing classrooms and that of social apprenticeship in laboratories, programs, departments, and universities, which introduced students to the genre system of National Institutes of Health grant proposals and helped them in moving from peripheral participation to more central participation. While cognitive apprenticeship employs devices such as modeling, scaffolding, coaching, and collaboration to enhance learning in formal settings, social apprenticeship requires socialization, interaction, and collaboration with experts, colleagues, and peers in informal settings to acquire disciplinary knowledge and experiences. The study suggests that writing instructors should acknowledge and incorporate resources in other activity systems in which students participate, i.e., their laboratories and home departments, and teach genre systems rather than specific genres to better facilitate students' enculturation to activity systems of disciplinary discourse communities.

Ding, Huiling. Written Communication (2008). Articles>Grants>Proposals>Education

Working Memory in an Editing Task    

A number of studies have found that writers produce text in bursts of language. That is, when creating a text, writers produce a few words, pause, produce a few more words, pause, and so on. Chenoweth and Hayes (2003) hypothesized that language bursts occur when writers translate ideas in to new language. This study tested this hypothesis against the following two alternative hypotheses: (a) Language bursts are caused by proposing new ideas rather than by translating ideas in to written language and (b) language bursts depend on the form of the input to the writing process rather than on the translation process. The study employed an editing task in which participants were required to translate a written language input. The alternative hypotheses led to contradictory predictions about writers' performance in this task. The study also explored the impact of working memory restrictions on task performance.

Hayes, John R. and N. Ann Chenoweth. Written Communication (2007). Articles>Editing>Workflow>Cognitive Psychology

Writing in Multimodal Texts    

Frequently writing is now no longer the central mode of representation in learning materials--textbooks, Web-based resources, teacher-produced materials. Still (as well as moving) images are increasingly prominent as carriers of meaning. Uses and forms of writing have undergone profound changes over the last decades, which calls for a social, pedagogical, and semiotic explanation. Two trends mark that history. The digital media, rather than the (text) book, are more and more the site of appearance and distribution of learning resources, and writing is being displaced by image as the central mode for representation. This poses sharp questions about present and future roles and forms of writing. For text, design and principles of composition move into the foreground. Here we sketch a social semiotic account that aims to elucidate such principles and permits consideration of their epistemological as well as social/pedagogic significance. Linking representation with social factors, we put forward terms to explore two issues: the principles underlying the design of multimodal ensembles and the potential epistemological and pedagogic effects of multimodal designs. Our investigation is set within a research project with a corpus of learning resources for secondary school in Science, Mathematics, and English from the 1930s, the 1980s, and from the first decade of the 21st century, as well as digitally represented and online learning resources from the year 2000 onward.

Bezemer, Jeff and Gunther Kress. Written Communication (2008). Articles>Writing>Multimedia

Written Communication    

In the last decade, research on the written word has grown out of the realization in linguistics, psychology and the cognitive sciences that discourse and language production represent cutting-edge issues in the these disciplines. Understanding the nature of written communication has defined an essential nexus of intellectual inquiry into these fields. Written Communication has contributed to and continues to shape this emerging area of inquiry. This scholarly journal bring you new research, ideas and theoretical concepts.

Written Communication. Journals>Writing>Rhetoric

The Impact of No Child Left Behind on Teachers’ Writing Instruction    

The study uses Foucault's framework of governmentality to understand the impact of No Child Left Behind (NCLB) on teachers' writing instruction and attitudes toward writing in high- and low-income schools. Using interviews and observations of 18 teachers, the study identified four themes: emphasis on testing, curricular effects, awareness of lower-achieving students, and concerns for English language learners. While teachers shared concerns in those areas, there were differences in how teachers from high- and low-income schools experienced the impact of NCLB on their writing instruction. The study suggests that NCLB has affected teacher morale as well as the nature and amount of writing instruction, but that school contexts figure into teachers' instruction. The example of one teacher from a low-income school demonstrates the potential for teachers to resist the coercive aspects of NCLB through their writing instruction.

McCarthey, Sarah J. Written Communication (2008). Articles>Education>Writing

Procedural Explanations in Mathematics Writing: A Framework for Understanding College Students' Effective Communication Practices    

This study analyzes the procedural explanations written by remedial college mathematics students. Relevant literatures suggest that six communication activities might be key in effective procedural explanations in mathematics writing: (a) orienting the learner, (b) providing kernels or definitions of concepts and procedures, (c) using exemplars or worked examples, (d) providing descriptions of the process or procedure, (e) solidifying learner understanding, and (f) facilitating linguistic control of mathematical terms. Using this framework, 18 practices or types of difficulties were discovered in students' written explanations. Independent experts consistently evaluated student explanations more highly when the explanations contained arithmetic or algebraic exemplars, described specific actions and their meanings, linked new with prior knowledge, and used descriptive language; experts evaluated student explanations more negatively when students displayed difficulties reasoning with kernels, reasoning with exemplars, or with describing processes.

Kline, Susan L. and Drew K. Ishii. Written Communication (2008). Articles>Writing>Scientific Communication>Mathematics

Theories of the Middle Range in Historical Studies of Writing Practice    

Recent historical examinations of nonliterary, nontheoretical texts within their activity settings have aimed to identify the historically developed communicative and rhetorical resources currently available to writers and to reveal the dynamics of the formation,use,and evolution of those resources. These studies, in examining communal literate practices, combine theoretical, empirical, and practical concerns by building theories of the middle range. This methodological article elaborates how theories of the middle range can guide research through identifying interrelated levels of research questions (originating, specifying, and site specific) and identifying strategic research sites. This article further elaborates methods of finding, selecting, and analyzing relevant texts and placing them within appropriate social and historical contexts.

Bazerman, Charles. Written Communication. Articles>Writing>History>Rhetoric

Challenges of Multimedia Self-Presentation: Taking, and Mistaking, the Show on the Road    

One privilege enjoyed by new-media authors is the opportunity to realize representations of Self that are rich textual worlds in themselves and also to engage the wider world, with a voice, a smile, imagery, and sound. Still, closer investigation of multimedia composition practices reveals levels of complexity with which the verbal virtuoso is unconcerned. This article argues that while technology-afforded multimedia tools make it comparatively easy to author a vivid text, it is a multiplicatively more complicated matter to vividly realize and publicize an authorial intention. Based on analysis of the digital story creation process of a youth named 'Steven,' the authors attempt to demonstrate the operation of two forces upon which the successful multimodal realization of the author's intention may hinge: 'fixity' and 'fluidity.' The authors show how, within the process of digital self-representation, these forces can intersect to influence multimodal meaning making, and an author's life, in consequential ways.

Nelson, Mark Evan, Glynda A. Hull and Jeeva Roche-Smith. Written Communication (2008). Articles>Presentations>Education>Multimedia

The Construction of Author Voice by Editorial Board Members    

Studies of blind manuscript review have illustrated that readers often form impressions of or speculate about unknown authors' identities in the manuscript review task. In this article, the authors extend that work by examining the discursive and nondiscursive features that play a role in readers' active construction of author voice. Through a survey completed by 70 editorial board members of six journals in applied linguistics and rhetoric and composition, the authors identify quantitative and qualitative trends in reviewers' practices regarding voice construction. Findings indicate that many readers do build impressions of an author's identity when reviewing anonymous manuscripts and that the rhetorical nature of the review task may lead readers to attend more to some discursive features than to others.

Tardy, Christine M. and Paul Kei Matsuda. Written Communication (2009). Articles>Writing>Editing>Publishing

Positioned by Reading and Writing: Literacy Practices, Roles, and Genres in Common Occupations    

In the research project Literacy Practices in Working Life, the role played by reading and writing in common nonacademic occupations in Sweden was investigated. The results highlight not only some typical ways of using writing to frame units of work but also differences reflecting the main focus of work (“people” or “things”) and overall organizing principles. This article deals with patterns in the use of writing, which may be related to modern ways of organizing work (efficiency and flexibility, personal responsibility, identification with the company, etc.). Case studies show a range of literacy practices—running from extensive and rather complicated uses of writing connected with individual responsibility to very restricted and dependent uses of reading and writing governed by a top-down organization. Examples illustrate how emerging ways of governing work through written discourse, related to the new, knowledge-based work order, create very different roles for workers.

Karlsson, Anna-Malin. Written Communication (2009). Articles>Business Communication>Ethnographies>Scandinavia

A Grounded Investigation of Genred Guidelines in Cancer Care Deliberations    

Genred documents facilitate collaboration and workplace practices in many ways—particularly in the medical workplace. This article represents a portion of a larger grounded investigation of how medical professionals invoke a wide range of rhetorical strategies when deliberating about complex patient cases during weekly, multidisciplinary deliberations called Tumor Board meetings. Specifically, the author explores the role of one key document in oncological practice, the Standard of Care document. Each Standard of Care document (one for every known cancer) presents a set of national guidelines intended to standardize the treatment of cancer. Tumor Board participants invoke these guidelines as evidence for or against particular future action. In order to better understand how genred, generalizable guidelines like Standard of Care documents afford decision making amid uncertainty, the author conducts a temporal and contextual analysis of the document's use during deliberations as well as a modified Toulminian analysis of a representative sample. Results suggest that, while on its own the document achieves an authoritative, charter-like purpose, it fails to make explicit a link between individual patients' experiences and the profession's expectations for how to act. Implications for how genred, generalizable guidelines—given the way they encourage certain ways of seeing over others—organize and authorize work are discussed, and a modified Toulminian approach to understanding the relationship between claim and evidence in multimodal texts is modeled.

Teston, Christa B. Written Communication (2009). Articles>Scientific Communication>Biomedical>Genre

Ethical or Unethical Persuasion? The Rhetoric of Offers to Participate in Clinical Trials    

Based on a sample of 22 oncology encounters, this article presents a discourse analysis of positive, neutral, or negative valence in the presentation of three elements of informed consent—purpose, benefits, and risks—in offers to participate in clinical trials. It is found that physicians regularly present these key elements of consent with a positive valence, perhaps blurring the distinction between clinical care and clinical research in trial offers. The authors argue that the rhetoric of trial offers constructs and reflects the complex relationships of two competing ethical frameworks—contemporary bioethics and professional medical ethics—both aimed at governing the discourse of trial offers. The authors consider the status of ethical or unethical persuasion within each framework, proposing what is called the best-option principle as the ethical principle governing trial offers within professional medical ethics.

Barton, Ellen and Susan Eggly. Written Communication (2009). Articles>Scientific Communication>Biomedical>Ethics