A directory of resources inthe field of technical communication.University of Wisconsin-Milwaukee
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1.
#23530

Business Writing

This course provides an introduction to business writing, which includes business reports, memos, and letters; this course is particularly appropriate for students in business and related areas, although it is open to students from any major. The course requires critical thinking, problem solving, attention to detail, ingenuity, and a significant commitment of time to complete the writing assignments.

Clark, Dave. University of Wisconsin-Milwaukee (2003). Academic>Courses>Writing>Business Communication

2.
#23532

Document Design  (link broken)

This course provides technical communicators with a practical and theoretical overview of document design. We will begin with examinations of document design theories and conventions coming from graphic artists, usability experts, cognitive psychologists, and technical communication scholars, and then critique those theories and conventions as we apply them to the analysis and creation of technical documents. In the process, we will problematize modernist expediency and question long-held assumptions.

Clark, Dave. University of Wisconsin-Milwaukee (2003). Academic>Courses>Document Design

3.
#23531

Information Architecture

In this course we'll be talking about and working on the architecture of 'information spaces.' An 'information space' could be a virtual space like a Web site or a database, or it could be a library, a town hall, a workplace, etc. Basically, it's any place that is designed to help people interact with information, and our goal will be learning about better, more sophisticated ways of helping people interact effectively.

Clark, Dave. University of Wisconsin-Milwaukee (2003). Academic>Courses>Information Design

4.
#18868

Knowledge Management

This course explores knowledge management--the management theory based on the notion that knowledge is mission critical--from the perspective of technical communicators. We will read theory and technical communication scholarship, and we will critique management texts, IT approaches, and software interfaces. We will get hands-on practice with the common techcomm-based technologies, investigating single-sourcing strategies and building content and knowledge management systems. And we will discuss the role of technical communication in organizational knowledge management projects.

Clark, Dave. University of Wisconsin-Milwaukee. Academic>Courses>Knowledge Management

5.
#18870

Knowledge Management: An Annotated Bibliography  (link broken)   (PDF)

Knowledge management is difficult to define because it covers a broad range of different areas and disciplines. Many authors don’t give a comprehensive definition because they emphasize “only one aspect of the complexity of the concept” (Wick 515). The following short annotated bibliography tries to put knowledge management in the context of technical communication, information architecture, and the workplace. This bibliography offers those who are novices in the field of knowledge management a starting point (hopefully) to learn more about it. The first part of this annotated bibliography discusses the topic knowledge management and the key findings I draw from my readings. I focus on the implications for organizations and the role of technical communicators and discuss knowledge management in relation to information architecture. The first part concludes with a short discussion about the items of my bibliography. In the second part, you read the short annotations of my selected texts that I find helpful to learn more about knowledge management.

Jonas, Matthias. University of Wisconsin-Milwaukee (2002). Resources>Bibliographies>Knowledge Management

6.
#23529

Technical Writing

This course provides an introduction to technical writing, which includes technical reports, instructions, proposals, letters of application, resumes, procedures, and manuals; this course is particularly appropriate for students in English, information resources, science, engineering, architecture, education, and other applied sciences, although it is open to students from any major.

Clark, Dave. University of Wisconsin-Milwaukee (2003). Academic>Courses>Writing>Technical Writing

 

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