A directory of resources inthe field of technical communication.

University of Wisconsin

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1.
#18615

Academic Writing: Reviews of Literature

The format of a review of literature may vary from discipline to discipline and from assignment to assignment. A review may be a self-contained unit -- an end in itself -- or a preface to and rationale for engaging in primary research. A review is a required part of grant and research proposals and often a chapter in theses and dissertations. Generally, the purpose of a review is to analyze critically a segment of a published body of knowledge through summary, classification, and comparison of prior research studies, reviews of literature, and theoretical articles.

University of Wisconsin (2003). Academic>Writing>Style Guides

2.
#18616

Academic Writing: Scientific Reports

This handout describes an organizational structure commonly used to report experimental research in many scientific disciplines, the IMRAD format: Introduction, Methods, Results, And Discussion. (This format is usually not used in reports describing other kinds of research, such as field or case studies, in which headings are more likely to differ according to discipline.) Although the main headings are standard for many scientific fields, details may vary; check with your instructor, or, if submitting an article to a journal, refer to the instructions to authors.

University of Wisconsin (2003). Articles>Scientific Communication>Reports

3.
#18597

Access to Current and Next-Generation Information Systems by People with Disabilities

The purpose of this document is to provide information and resources for those interested in learning more about accessibility issues and current and next-generation information systems. The current focus of this document is on the National Information Infrastructure (NII), sometimes known as the 'information superhighway.' This document contains both information presented at a very introductory level and information which is more technical in nature. Wherever possible, all of the technical discussions are broken out and presented separately, so that readers may course through the material at a level which is comfortable to them, and which meets their information needs. This is a living document which will be continually revised and added to as more information is collected and as the efforts in the area of research, development, and public policy continue to evolve. The most recent form of this document can be found on the Internet via our ftp, gopher, or WWW servers. All of these are located at: trace.wisc.edu The document can be viewed on-line or downloaded in one of several forms to facilitate accessibility.

University of Wisconsin. Articles>Editing>Accessibility>Usability

4.
#18606

Accessibility Components Resource List

In trying to build accessible products, it is sometimes difficult to find key components. This is particularly true when building prototypes or coordinating small volume productions. This resource listing is provided to assist people in finding sources for key accessibility components such as accessible telephone handsets (for use on kiosks, etc.), voice technology products and other accessible components. It is maintained on an 'as we find it basis.' In other words, when we locate particular components or they are brought to our attention, we wll include them here.

University of Wisconsin. Resources>Usability>Accessibility>Universal Usability

5.
#18814
6.
#23530

Business Writing

This course provides an introduction to business writing, which includes business reports, memos, and letters; this course is particularly appropriate for students in business and related areas, although it is open to students from any major. The course requires critical thinking, problem solving, attention to detail, ingenuity, and a significant commitment of time to complete the writing assignments.

Clark, Dave. University of Wisconsin-Milwaukee (2003). Academic>Courses>Writing>Business Communication

7.
#26667

Critical Internet Studies

The Internet has become an immensely pervasive and powerful form of communication, one that despite its quick rise has yet to reach most of the world's population. This class is a survey that will trace the Internet's history, reception, audience, industries, rhetorics, fictional and filmic narratives, and potential as a purveyor and transmitter of culture and values. We will focus on the intersections between Internet and old media culture, popular culture, and critical theories of identity.

Nakamura, Lisa. University of Wisconsin (2005). Academic>Courses>Communication

8.
#18603

Designing More Usable Documents

This section of Designing a More Usable World is dedicated to cooperative efforts linked toward creating more usable documents for all. A number of interrelated efforts and projects are listed below.

University of Wisconsin. Resources>Usability>Accessibility

9.
#18604

Designing More Usable Web Sites

This section of Designing a More Usable World is dedicated to cooperative efforts linked toward building a more usable Web for all. At the present time, there are a number of interlocking and interrelated efforts.

University of Wisconsin (2001). Resources>Usability>Accessibility>Web Design

10.
#26503

EPD 397: Technical Communication

Communication for engineering, science, and technology; theory and practice in planning, preparing, and critiquing reports, proposals, instructions, and business correspondence; research strategies, collaborative work; oral presentations.

University of Wisconsin (2005). Academic>Courses>TC>Wisconsin

11.
#18598

General Concepts, Universal Design Principles and Guidelines

People who could benefit from more universal designs include many both with and without disabilities. In some cases, people may experience difficulty in using products purely as a result of the environment or an unusual circumstance. Beneficiaries of universal design include: * People in a noisy shopping mall who cannot hear a kiosk * People who are driving their car who must operate their radio or phone without looking at it * People who left their glasses in their room * People who are getting older * People with disabilities * Almost anyone In order to design for the general population, it is important to understand the diversity, problems, tools, and abilities of its members.

University of Wisconsin. Design>Usability>Accessibility>Universal Usability

12.
#18612

Increasing the Accessibility of the Web through Style Sheets, Scripts and 'Plug-ins'

The W3C WAI Page Authoring Guidelines (Vanderheiden, et al, 1998a) contains nineteen general concepts that Web page authors should follow to make their pages more accessible and usable, not only to people with disabilities, but for newer page viewing technologies (mobile and voice), for electronic agents such as indexing robots, and etc. In this paper/presentation, we will talk about and demonstrate how scripts and style sheets can be implemented today, and still work on systems that do not support scripts and style sheets ('Transform gracefully'). We also talk about and demonstrate how the data in a table can be presented and navigated both via scripting and by an accompanying application ('Context and navigation').

Chisholm, Wendy and Mark Novak. University of Wisconsin (2001). Design>Web Design>Accessibility>Universal Usability

13.
#23531

Information Architecture

In this course we'll be talking about and working on the architecture of 'information spaces.' An 'information space' could be a virtual space like a Web site or a database, or it could be a library, a town hall, a workplace, etc. Basically, it's any place that is designed to help people interact with information, and our goal will be learning about better, more sophisticated ways of helping people interact effectively.

Clark, Dave. University of Wisconsin-Milwaukee (2003). Academic>Courses>Information Design>Wisconsin

14.
#18868

Knowledge Management

This course explores knowledge management--the management theory based on the notion that knowledge is mission critical--from the perspective of technical communicators. We will read theory and technical communication scholarship, and we will critique management texts, IT approaches, and software interfaces. We will get hands-on practice with the common techcomm-based technologies, investigating single-sourcing strategies and building content and knowledge management systems. And we will discuss the role of technical communication in organizational knowledge management projects.

Clark, Dave. University of Wisconsin-Milwaukee. Academic>Courses>Knowledge Management

16.
#18605

Online Universal Design and Evaluation Tool

A major project of the Trace Center is the development of an on-line design and evaluation tool to assist product developers in creating better and more usable products. The design tool will lead designers through a process that encourages them to ask questions about their design and provides them with information about aspects or features of their product that might pose access barriers. A listing of possible strategies and ideas they might use to address the accessibility issues or to make their product more generally usable is provided. Specific examples, audio and video clips, copies of reference documents and studies, and resources they can contact or refer to will all be included over time.

University of Wisconsin. Design>Usability>Accessibility>Universal Usability

17.
#20435

Portfolio in Technical Communication   (PDF)

The Technical Communication Certificate requires you to keep portfolios of your work in TCC communication courses. When completing the TCC, you will then draw from these course portfolios to create a portfolio that represents your work throughout the curriculum.

University of Wisconsin. Careers>Portfolios>TC

18.
#18607

Product Design Ideas Center

The Product Design Ideas Browser is a reference tool that focuses on design strategies used to address the Telecom Act Accessibility Guidelines. Select an item from the list of Accessibility Guidelines in the navigation pane to find ideas and strategies that will be helpful in the design of more accessible and usable products.

University of Wisconsin. Design>Usability>Accessibility

19.
#13052

Prototypes in Technical Writing: What are They?

A prototype is, generally speaking, a preliminary model of a larger, more detailed object. In technical writing, a prototype might be a full table of contents (with summaries for each major section) and one or two complete chapters. If conducting a survey is an important part of your project, your prototype might be a complete survey of a small number of subjects, designed to iron out the kinks in the questions you want to ask. A good prototype will help you identify flaws (such as incomplete research or mistaken assumptions) before you have multiplied their harmful effects by investing additional effort in them. A sculptor makes a scale model in clay -- a prototype -- before chiseling away at a full-sized chunk of marble. It it much easier to fix major mistakes in clay than it is to throw away a ruined chunk of marble and start over again.

Jerz, Dennis G. University of Wisconsin-Eau Claire (2000). Articles>Writing>Online>Technical Writing

20.
#23806

Technical Communication Resources

The following list of resources has been compiled to provide a quick and easy access to WWW sites which deal with technical communication.

University of Wisconsin-Stout. Resources>Directories>TC

21.
#14124

Technical Editing

Principles and practices of editing technical and scientific documents. Overview of the editing process; defining the editor's rules and responsibilities, revising at structural and sentence levels, and addressing stylistic conventions of technical fields. Application to technical and scientific documents such as reports, proposals, and user manuals. Students will learn to recognize and articulate specific problem areas in technical documents. Students will practice identifying and discussing differences between strong and weak technical documents. Students will revise technical documents at macro- and micro- levels of editing. Students will gain strategies for communicating effective and constructive criticism.

Grossenbacher, Laura. University of Wisconsin. Academic>Courses>Undergraduate>Technical Editing

22.
#23529

Technical Writing

This course provides an introduction to technical writing, which includes technical reports, instructions, proposals, letters of application, resumes, procedures, and manuals; this course is particularly appropriate for students in English, information resources, science, engineering, architecture, education, and other applied sciences, although it is open to students from any major.

Clark, Dave. University of Wisconsin-Milwaukee (2003). Academic>Courses>Writing>Technical Writing

23.
#18599

Thirty-Something (Million): Should They Be Exceptions?

There are over thirty million people in the U.S. with disabilities or functional limitations (of which a major cause is aging), and this number is increasing. An examination of the role of human factors in addressing this population is presented which would include both special designs for disability/aging and the incorporation of disability/aging into mainstream human factors research and education. Statistics regarding the size and characteristics of this population are presented, including the costs of disability. Examples demonstrating the economic and commercial feasibility of incorporating disability/aging considerations in mass market designs are provided along with a discussion of the benefits to non-disabled users.

University of Wisconsin. Design>Usability>Accessibility>Universal Usability

24.
#39086

The Top Ten Worst Graphs

With apologies to the authors, we provide the following list of the top ten worst graphs in the scientific literature. As these examples indicate, good scientists can make mistakes.

University of Wisconsin (2014). Articles>Scientific Communication>Charts and Graphs

 
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