A directory of resources inthe field of technical communication.


11 found.

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Accessibility in User-Centered Design

A brief introduction, with linked resources, for those unfamiliar with accessibility and/or user-centred design.

Henry, Shawn Lawton. UIaccess (2004). Articles>User Centered Design>Accessibility


Accessibility in User-Centered Design: Personas

Personas are "hypothetical archetypes" of actual users. They are not real people, but they represent real people during the design process. A persona is a fictional characterization of a user. The purpose of personas is to make the users seem more real, to help designers keep realistic ideas of users throughout the design process.

UIaccess (2007). Articles>Web Design>User Centered Design>Personas


Adapting the Design Process to Address More Customers in More Situations

While user-centered design (UCD) is a commonly used process for designing mainstream hardware, software, and web interfaces; design for accessibility is relatively uncommon in education and practice. As a result, the scope of users and the situations in which they operate products is not as inclusive as it could be. Designing for accessibility does not require a whole new process. Accessible design techniques fit well into established UCD processes for designing a range of products, from a handheld device, to office software, to a government web site. By integrating accessibility into the design process, designers can efficiently create products that work effectively for more people in more situations.

Henry, Shawn Lawton. UIaccess (2001). Articles>Web Design>User Centered Design


Adopting User-Centered Design Within An Agile Process: A Conversation   (PDF)

eXtreme Programming and other agile processes provide a middle ground between chaos and over-elaborate processes sometimes referred to as 'death by documentation'. A particular attrtactive aspect of the agile approach for many teams is its willingness to accomodate change no matter how advanced development might be. However, this very flexibility can cause user interface design issues and ensuing usability problems. Adopting a user-centered approach to user interface design can address these issues, as the following simulated conversation between a user-centered design consultant and an XP team leader will explain.

Hudson, William. UIaccess (2002). Articles>User Centered Design>Agile>Project Management


Another –ability: Accessibility Primer for Usability Specialists

This paper discusses in depth the relationship between accessibility and usability in product design. It presents a definition of accessibility and introduces the concept of ‘usable accessibility.’

Henry, Shawn Lawton. UIaccess (2002). Articles>Accessibility>Usability


Integrating Accessibility Throughout Design

The Web is providing unprecedented access to information and interaction for people with disabilities. It provides opportunities to participate in society in ways otherwise not available. With accessible websites, people with disabilities can do ordinary things: children can learn, teenagers can flirt, adults can make a living, seniors can read about their grandchildren, and so on. With the Web, people with disabilities can do more things themselves, without having to rely on others.

Henry, Shawn Lawton. UIaccess (2007). Articles>Web Design>Accessibility


Just Ask: Integrating Accessibility Throughout Design

* Improve your websites, software, hardware, and consumer products to make them more useful to more people in more situations. * Develop effective accessibility solutions efficiently. Accessibility is designing products so that people with disabilities can use them. Accessibility makes user interfaces perceivable, operable, and understandable by people with a wide range of abilities, and people in a wide range of circumstances, environments, and conditions. Thus accessibility also benefits people without disabilities, and organizations that develop accessible products. Overview Just Ask: Integrating Accessibility Throughout Design provides: The basics of including accessibility in design projects * Shortcuts for involving people with disabilities in your project * Tips for comfortable interaction with people with disabilities Details on accessibility in each phase of the user-centered design process (UCD) * Examples of including accessibility in user group profiles, personas, and scenarios * Guidance on evaluating for accessibility through heuristic evaluation, design walkthroughs, and screening techniques * Thorough coverage of planning, preparing for, conducting, analyzing, and reporting effective usability tests with participants with disabilities * Questions to include in your recruiting screener * Checklist for usability testing with participants with disabilities

Henry, Shawn Lawton. uiAccess (2007). Books>Accessibility>User Centered Design


Simplemente Pregunta: Integración de la Accesibilidad en el Diseño

La accesibilidad consiste en diseñar productos para que las personas con discapacidad puedan utilizarlos y hace que las interfaces de usuario sean perceptibles, operables y comprensibles para personas con distintos tipos de capacidades y en circunstancias, entornos y condiciones diferentes. De esta forma, la accesibilidad también beneficia a personas sin discapacidad y a las organizaciones que desarrollan productos accesibles.

Henry, Shawn Lawton. uiAccess (2007). (Spanish) Books>Accessibility>User Centered Design


Transcripts on the Web: Getting People to Your Podcasts and Videos

It's easy and relatively inexpensive for website developers to provide transcripts for multimedia. It many cases transcripts are required by law to provide access to information for people who are deaf or hard of hearing. Transcripts are an SEO silver bullet for audio and video, and bring more people to your podcast, videos, and website.

Henry, Shawn Lawton. uiAccess (2010). Articles>Web Design>Accessibility>Audio


User Group Profiles

Generally, user group profiles are not developed for all user groups, rather they are developed for the primary user groups and for user groups that designers don't know well. Because many designers start out with little or no knowledge of accessibility issues, adding accessibility considerations to user group profiles is particularly important.

UIaccess (2007). Articles>Web Design>User Centered Design>Personas


Just Ask: デザインプロセスを通じて取り組むアクセシビリティ


Henry, Shawn Lawton. UIaccess (2007). (Japanese) Books>Accessibility>User Centered Design

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