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TechRepublic

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1.
#29368

Adjust Your Documentation Plan for .NET   (members only)

Developing in the .NET environment requires internal documentation changes. Learn how to adjust your documentation plan so that it encompasses additional elements, such as the needs of mobile users.

Kelly, William T. TechRepublic (2003). Articles>Documentation>Server Side Includes

2.
#33430

Close the Sale With Persuasive Design

Persuasive design techniques focus on "getting the lead" or "closing the sale". Here are some techniques to help you do just that.

TechRepublic (2007). Articles>Web Design>Persuasive Design>E Commerce

3.
#10033

Contracts for Every Occasion

This is a reference library of forms to help protect your work and your visitors. It contains sample forms, contracts, and charts to ease the legal technicalities of running a Web site, such as privacy policies, link agreements, copyright agreements, sweepstakes rules, and cease and desist letters.

TechRepublic (2001). Resources>Legal>Contracts

4.
#29338

Dealing With an IT Scourge: Process Documentation   (members only)

In this article, we outline how IT analysts can effectively make determinations about the value of process documentation, and in the process, transform a potential scourge into a possible blessing.

Schiesser, Rich. TechRepublic (2005). Articles>Documentation>Programming>Project Management

5.
#29337

Does Having a Blog Make You a Writer?   (members only)

For the techno-savvy TechRepublic member, writing in some form or fashion is an almost daily occurrence. But how effective is your communication? In this interview, author Barry Rosenberg shares his thoughts about the current state of technical writing skills.

Kaelin, Mark. TechRepublic (2005). Articles>Interviews>Technical Writing>Blogging

6.
#29329

Download our Site Template and Make the Leap to XHTML and CSS2   (members only)

If you face a Web site redesign or need a head start on your development efforts, our free Dreamweaver MX XHTML and CSS2 template may come in handy. Download the template and see how XHTML and CSS2 can reduce coding time and increase site accessibility.

Morton, Shawn. TechRepublic (2003). Design>Web Design>Standards>XHTML

7.
#29374

Five Tips for Developing the Soft Skills IT Pros Need   (members only)

As an IT support pro, you not only need to be able to diagnose computer problems, you also must be able to effectively communicate the problem to the user. Use these tips to develop your soft skills, become a star player, and move up the IT ladder.

Firey, Carla. TechRepublic (2003). Careers>Business Communication>Technology

8.
#29336

The Hidden Relationship Between Project Managers and Technical Writers   (members only)

Want to know the secret to better quality documentation and improved software design? Will Kelly outlines how the key is an effective relationship between project managers and technical writers.

Kelly, William T. TechRepublic (2003). Articles>Collaboration>Project Management>Technical Writing

9.
#29341

How Do You Deal With a CEO Who Wants to Run the IT Department?   (members only)

A CEO is enamored with technology but doesn't understand the issues involved in implementing his time- and money-hungry IT ideas. What would you do to solve this problem?

Roberts, Becky. TechRepublic (2003). Careers>Management>Technology>Collaboration

10.
#29381

How To Use the Six Laws of Persuasion during a Negotiation   (members only)

In order to be successful, you must master the persuasion process, which will enable you to deliberately create the attitude change and subsequent actions necessary for persuading others to your way of thinking. In other words, you have to be able to 'sell' your ideas in order to make changes in your favor and, in a win-win situation, provide the other side with a fair deal.

Greer, Edrie. TechRepublic (2006). Articles>Business Communication>Rhetoric

11.
#29373

Keep Pesky Business Types at Bay by Focusing on the Strategic Goal   (members only)

If you have ever been forced to deal with business types who have no technical know-how, then you know how these types can work against IT's progress. Here's how to improve your business/IT communication by concentrating on the strategic goals.

Hardin, Ken. TechRepublic (2003). Careers>Business Communication>Project Management>Collaboration

12.
#29367

A Lack of Coordination is Why Technical Support Isn't Working   (members only)

Technical support relies heavily on users' abilities to perform tasks, and we're all more than familiar with the difficulty involved with assisting inexperienced computer users. Most widespread worms and viruses take hold and spread due to poorly maintained systems, commonly home systems found on broadband networks.

Yarden, Jonathan. TechRepublic (2003). Articles>Business Communication>Collaboration>Help

13.
#29340

Learn to Write a Resume that Will Get You Noticed   (members only)

Your resume could be hurting your chances of landing a new job. Columnist Jeff Davis shares some advice for making sure your resume is one that hiring managers will read.

Davis, Jeff. TechRepublic (2003). Careers>Resumes

14.
#29371

Lessons Learned the Hard Way in an Architectural Document Disaster   (members only)

Delivering project reports in radically different formats gave the client a bad impression of this consulting firm. Here's how the staff remedied the situation and learned from their mistake.

Kalvar, Shannon T. TechRepublic (2003). Careers>Consulting>Project Management>Reports

15.
#29346

Look Outside Conventional Techniques to Manage 'Geeks'   (members only)

Traditional approaches to management won't work with knowledge workers, who are brilliant yet notoriously resistant to being managed.

Bowers, Toni. TechRepublic (2003). Careers>Management>Collaboration

16.
#29349

Manage the Document Life Cycle for the Important Documents on Your Project   (members only)

Not all documents require a full lifecycle, but if you understand the nature of building documents, you will be better able to plan for the time required to complete them successfully.

Mochal, Tom. TechRepublic (2005). Articles>Project Management>Documentation

17.
#29366

The Management Track Requires Special Skills and Experience   (members only)

Moving into management is tempting to many IT pros. But before jumping into a position you're not ready for, there are a few issues you need to examine. Review these five steps and decide if you're prepared to move successfully into management nirvana.

Sisco, Michael. TechRepublic (2003). Careers>Management

18.
#29348

Managers Should Adopt a Technical Mentor   (members only)

You may not have the time to read or the money to burn on analysts' reports, but adopting a technical mentor can help you keep your skills fresh. Here are the pros and cons of making the move.

Osborn, Matthew. TechRepublic (2003). Careers>Management>Technology>Collaboration

19.
#29365

Members' Tips for Writing a Compelling White Paper   (members only)

It takes time and a strong focus to create a solid white paper, according to TechRepublic members who shared tips and insight about white paper creation. Find out what should be your first step and your last for a successful effort.

Mottl, Judith N. TechRepublic (2003). Articles>Business Communication>Writing>White Papers

20.
#29363

New Managers Must Find Balance Between Tech and Management Duties   (members only)

It's tempting to fill your early days as an IT manager by focusing on problems in your comfort zone: the technical side. But to be effective, you'll have to learn to balance managing your team and attending to technical problems.

Watson, Steven A. TechRepublic (2003). Careers>Management>Technology

21.
#29327

Put XHTML 1.0 Strict and Transitional to Work   (members only)

As its name suggests, XHTML--which is considered the successor to HTML 4--is a combination of HTML and XML. By combining the power of XML and HTML, XHTML makes Web content more accessible to devices such as phones, handhelds, and televisions. XHTML 1.0 is broken up into what the W3C refers to as three flavors: Strict, Transitional, and Frameset. In this article, I focus on the two most useful, Strict and Transitional.

Morton, Shawn. TechRepublic (2003). Articles>Web Design>Standards>XHTML

22.
#29369

Shift Focus from Project Details to Work Processes   (members only)

Avoid looking too closely at the details when taking on a project.

Watson, Steven A. TechRepublic (2003). Careers>Project Management>Methods

23.
#29332

Strategies When Hiring a Technical Writer   (members only)

This article offers tips for project and development managers hiring a technical writer to document a software development project.

Kelly, William T. TechRepublic (2003). Careers>Management>Writing>Technical Writing

24.
#32038

Technical Support According to Dilbert

Help desks often follow written scripts based on how an application should work, but what if the user is faced with something out of the ordinary, and it’s something not written in the script? Software might not always behave as it’s supposed to; did a technical writer somewhere have to form a logical conclusion that might not have been correct?

Rosberg, Joe. TechRepublic (2008). Articles>Documentation>Writing>Technical Writing

25.
#29382

Ten Grammar Mistakes That Make You Look Stupid   (PDF)   (members only)

These days, we tend to communicate via the keyboard as much as we do verbally. In general, we can slip up in a verbal conversation and get away with it. A colleague may be thinking, Did she just say 'irregardless'?, but the words flow on, and our worst transgressions are carried away and, with luck, forgotten. That's not the case with written communications. When we commit a grammatical crime in e-mails, discussion posts, reports, memos, and other professional documents, there's no going back. Catching typos is easy (although not everyone does it). It's the other stuff -- correctly spelled but incorrectly wielded -- that sneaks through and makes us look stupid. Here's a quick review of some of the big ones.

TechRepublic (2005). Articles>Business Communication>Grammar

 
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