http://tc.eserver.org/publisher/SlideShare A listing of works published by SlideShare in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/SlideShare http://tc.eserver.org/35778.html http://tc.eserver.org/35778.html Provides an overview of Alfresco, an open-source alternative to Microsoft's SharePoint content management system. http://tc.eserver.org/35779.html http://tc.eserver.org/35779.html Alfresco integrates easily with existing behaviors, is nimble enough to be adapted to fluid processes, facilitates project communication, and proactively provides the right information to the right people. http://tc.eserver.org/35793.html http://tc.eserver.org/35793.html What is SxD? Design of social media. It involves all web design disciplines: User Interface, Interaction design, Experience design, and Information Architecture. Social media include networked applications that permit direct and indirect, private and public communication and interaction. Social media platforms may be computer-based or mobile, even game platforms. http://tc.eserver.org/35767.html http://tc.eserver.org/35767.html What is Flash? It's a vector-based format for moving images. Adobe technology via Macromedia Proprietary FLA for Flash development files. SWF for compressed files. http://tc.eserver.org/35768.html http://tc.eserver.org/35768.html Windows Presentation Foundation is a cross-browser cross-platform cross-device implementation of .NET for building and delivering the next generation of media experiences and rich interactive applications for the Web. http://tc.eserver.org/35769.html http://tc.eserver.org/35769.html Which pages have the search engines crawled? What kind of pages are they? Has the search engine Indexing indexed all of the crawled pages? How’s the search engine ranking traffic? http://tc.eserver.org/35770.html http://tc.eserver.org/35770.html SharePoint can neither create nor destroy organizational chaos, but does an excellent job of reflecting the level of organizational chaos that existed at the time of deployment. The “SharePoint paradox” and paths to SharePoint wickedness. The power of Issue Mapping and IBIS based collaboration. How to leverage the best of SharePoint and Issue Mapping. http://tc.eserver.org/35771.html http://tc.eserver.org/35771.html Information for administrators of Microsoft SharePoint servers. http://tc.eserver.org/35620.html http://tc.eserver.org/35620.html Includes an illustration of international professional communication, the double commitment of international professional communicators, and professionals and documentation experts. http://tc.eserver.org/35468.html http://tc.eserver.org/35468.html Are we giving users the help they need, in the way they need it? Go minimal. http://tc.eserver.org/35440.html http://tc.eserver.org/35440.html Community is discussions, people, passion, alignment, emergent, support, connections, and relationships. http://tc.eserver.org/35381.html http://tc.eserver.org/35381.html We don't really know what attention is, despite all the mumbo-jumbo spouted by Nobel laureates. My guess: most of what people say about attention is hogwash: mere anecdotes, or flimsy cultural norms offered up in a 'be productive, be happy' wrapper. Whenever business thinkers seek to apply an economic metaphor to human cognition, it is a mess: remember "knowledge management"? http://tc.eserver.org/35380.html http://tc.eserver.org/35380.html Despite what some people say, rules still apply when it comes to social media. Policies provide structure—for you and for your colleagues/employees. http://tc.eserver.org/35322.html http://tc.eserver.org/35322.html What Are These Tools? Screen recorders that let you: record a series of screens as frames in a movie – like chaining together screen shots; annotate the frames with text captions, high-lights, and other effects for enhanced learning and explanation; add testing – informally through “dead-end” quizzes or formally using eLearning; publish the result. http://tc.eserver.org/35323.html http://tc.eserver.org/35323.html Why is social media so important? Traditional media tells the same big story TO AS MANY PEOPLE AS POSSIBLE. Social Media is about lots of little stories told IN SMALL GROUPS AT THE SAME TIME. http://tc.eserver.org/35333.html http://tc.eserver.org/35333.html How closely does the content in your CMS resemble the logical content you planned on? # Different systems have vastly different content modeling. http://tc.eserver.org/35334.html http://tc.eserver.org/35334.html In the US today, there are 82.5 Million Content Creators 13.9% create content in virtual worlds 18.1% create video content 23.9% create blog content 79.7% create content on a social network. All we need is a standard that will support the topic- based nature of “how to” video content XML, and by extension, DITA, seemed to be a perfect fit. http://tc.eserver.org/35335.html http://tc.eserver.org/35335.html A unified content strategy is: a repeatable method of identifying all content requirements up front; creating consistently structured content for reuse; managing that content in a definitive source; assembling content on demand to meet your needs. A unified content model is the framework that supports your strategy. http://tc.eserver.org/35336.html http://tc.eserver.org/35336.html Accurate translations of clinical trial documents play an important role in meeting global product demands. Mistakes from poorly done translations can result in product delays, cost overruns, malpractice or product liability lawsuits, and confused subjects / patients. http://tc.eserver.org/35337.html http://tc.eserver.org/35337.html Why is getting the process right, so important? Value for money, project success, Return on investment. http://tc.eserver.org/35338.html http://tc.eserver.org/35338.html Web 2.0 includes: wikis, podcasts, blogs, widgets/gadgets, social networks … and combinations of all the above. Not everyone contributes equally – Creators (18%), Critics (25%), Spectators (48%). But all are important. http://tc.eserver.org/35042.html http://tc.eserver.org/35042.html Structured writing requires an analysis of content and a reorganization into the smallest possible coherent topics. http://tc.eserver.org/34861.html http://tc.eserver.org/34861.html In open source, the standards for documentation are typically quite low. But they don't have to be. http://tc.eserver.org/34610.html http://tc.eserver.org/34610.html Changing how we write, manage, and publish; how we relate to management and customers, and do business. http://tc.eserver.org/34584.html http://tc.eserver.org/34584.html An introduction to the Twitter micro-blogging web service, with quotes from people who use it for professional/business purposes. http://tc.eserver.org/34503.html http://tc.eserver.org/34503.html An introduction to usability testing and 15 tips for effective usability testing in India. Created and presented by Abhay Rautela at the Management Development Institute, Gurgaon, India during the second day of Bar Camp Delhi 6. http://tc.eserver.org/34369.html http://tc.eserver.org/34369.html This presentation describes the standard structure of a lab report and provides a methodology for successfully producing such a report. It includes a description of the generic structure of a report and variations on this theme. http://tc.eserver.org/34370.html http://tc.eserver.org/34370.html Technical Writing explained using photographs of actual technical writers. http://tc.eserver.org/34200.html http://tc.eserver.org/34200.html A case study of a course in which students used collaborative online tools such as Google Docs for major writing assignments, and the results the instructor discovered. http://tc.eserver.org/34110.html http://tc.eserver.org/34110.html Some people call it blogging out loud. Podcasting is a fairly easy and fairly inexpensive way of presenting your ideas and opinions. But podcasting is more than a platform for reviews or polemic. It's also a powerful tool within the enterprise for training, for marketing, and for documentation. Imagine being able to carry product information or supplementary material with you and not have to worry about stacks of paper? You can do that with a podcast. http://tc.eserver.org/34047.html http://tc.eserver.org/34047.html Get creative. Expand your font choice. Mix fonts. Use weights, font-styles, small-caps. Mind variations in size and legibility. http://tc.eserver.org/33731.html http://tc.eserver.org/33731.html DITA is natural. Do XML/DITA conversion research now. Wiki is especially good for iterative writing. Structured wiki authoring in coming. http://tc.eserver.org/33571.html http://tc.eserver.org/33571.html Photo albums from previous presentations of Games To Explain Human Factors. http://tc.eserver.org/33432.html http://tc.eserver.org/33432.html We love stories, recognise patterns in fractions of a second and have a set of highly developed social behaviours. In "Persuasive Design" Mike will be running through a collection of these hard-wired influence points and exploring how they can be used in the design of products, interfaces and experiences. http://tc.eserver.org/33214.html http://tc.eserver.org/33214.html Each situation is unique based on specific organizational needs and issues. Although the benefits may be difficult to quantify at times, at some point, your company will simply decide that, ROI or not, it can't live any longer with the (likely growing) pain of not effectively managing your content. http://tc.eserver.org/32670.html http://tc.eserver.org/32670.html Ten bits of advice about how to save time in the workplace, using software-as-a-service websites. http://tc.eserver.org/32665.html http://tc.eserver.org/32665.html The rich contextual narrative contained in a story makes it a far more effective way of learning than by reading any procedure, best practice, or most other knowledge transfer media. What makes stories so compelling? While we have been taught that people process information, they actually learn by processing patterns. The patterns held in stories hold far more contextual meaning than we intentionally convey, and stay longer with those being told the stories. Will we ever wean customers from calling the help desk? Should we start our manuals with "once upon a time ...?" Is the answer to usability to create a giant template for all Web applications? Which patterns work, and why don't my patterns ever seem to be ones that stick? http://tc.eserver.org/29534.html http://tc.eserver.org/29534.html A look at how to quantify or measure the benefits of a better user interface built with Ajax. http://tc.eserver.org/29535.html http://tc.eserver.org/29535.html An overview of web design methods, including a survey of questions one should ask during the process. http://tc.eserver.org/29536.html http://tc.eserver.org/29536.html By utilizing techniques and design principles that support flow, small screen interfaces can further increase user satisfaction and minimize the sense of time on task. Lesson methods include 'Using progressive disclosure' and 'Balancing Visual and Structural Simplicity.' http://tc.eserver.org/29537.html http://tc.eserver.org/29537.html Includes three parts--the current state of practitioner user-centred design, an overview of some of the things practitioners are interested in, and an examination of what we need to do to move forward. http://tc.eserver.org/29533.html http://tc.eserver.org/29533.html Web developers, designers and community managers have a more challenging role than ever before. They are designing for and facilitating important online activities like communication, collaboration, sharing and socializing. However, it's hard to know how users are really interacting with websites. They can't easily observe users in their natural environments interacting with these systems. How many web developers actually get a focus group of target users in a room and watch them navigate their websites? We're obsessed with helping developers build better user experiences on the web, and we knew there had to be a better, cheaper and faster way than traditional usability testing. http://tc.eserver.org/29523.html http://tc.eserver.org/29523.html A presentation introducting how to support technical documentation teams with open-source tools. http://tc.eserver.org/29526.html http://tc.eserver.org/29526.html Describes how project management can help technical communication professionals better plan and manage their technical documentation projects. http://tc.eserver.org/29524.html http://tc.eserver.org/29524.html Technical Writing is a great career with more than 5,000 practicing professionals in India. http://tc.eserver.org/29525.html http://tc.eserver.org/29525.html The Semantic Web is coming and it's bringing major changes to the ways that people create, manage, deliver, consume, and share technical information. This session introduces Web 2.0 and its tools and technologies, and examines how they are changing the landscape of technical communication. Discover how Web 2.0 methods make it possible to deliver "content as a service" and to empower customers to personalize technical content in useful and exciting new ways.