AJAX Usability Metrics

A look at how to quantify or measure the benefits of a better user interface built with Ajax.

Charland, Andre. SlideShare (2006). Presentations>Web Design>Usability>Ajax

Communicating Design: Web Design Documentation

An overview of web design methods, including a survey of questions one should ask during the process.

Brown, Dan. SlideShare (2006). Presentations>Web Design>Documentation

Open Source For Technical Writing Teams

A presentation introducting how to support technical documentation teams with open-source tools.

SlideShare (2007). Presentations>Collaboration>Technical Writing>Open Source

Project Management and the Technical Communicator

Describes how project management can help technical communication professionals better plan and manage their technical documentation projects.

McCormick, Greg. SlideShare (2007). Presentations>Project Management>Documentation>Collaboration

Small Screens, Big Lessons: Learning from Well Designed Small Screen Interfaces

By utilizing techniques and design principles that support flow, small screen interfaces can further increase user satisfaction and minimize the sense of time on task. Lesson methods include 'Using progressive disclosure' and 'Balancing Visual and Structural Simplicity.'

Hibbitts, Paul D. SlideShare (2006). Presentations>Web Design>Wireless Web

Technical Writing is a Great Career

Technical Writing is a great career with more than 5,000 practicing professionals in India.

SlideShare (2007). Careers>Writing>Technical Writing>India

User Centred Design: Is It Working?

Includes three parts--the current state of practitioner user-centred design, an overview of some of the things practitioners are interested in, and an examination of what we need to do to move forward.

Maurer, Donna. SlideShare (2006). Presentations>User Centered Design

Web 2.0 101: Understanding Web 2.0 and its Impact on Technical Communication

The Semantic Web is coming and it's bringing major changes to the ways that people create, manage, deliver, consume, and share technical information. This session introduces Web 2.0 and its tools and technologies, and examines how they are changing the landscape of technical communication. Discover how Web 2.0 methods make it possible to deliver "content as a service" and to empower customers to personalize technical content in useful and exciting new ways.

Abel, Scott. SlideShare (2007). Presentations>TC>Web Design>Semantic

Web Usability for the Rest of Us

Web developers, designers and community managers have a more challenging role than ever before. They are designing for and facilitating important online activities like communication, collaboration, sharing and socializing. However, it's hard to know how users are really interacting with websites. They can't easily observe users in their natural environments interacting with these systems. How many web developers actually get a focus group of target users in a room and watch them navigate their websites? We're obsessed with helping developers build better user experiences on the web, and we knew there had to be a better, cheaper and faster way than traditional usability testing.

Charland, Andre. SlideShare (2007). Presentations>Web Design>Usability

Contextual Narrative: Rethinking Communication In Our Professions

The rich contextual narrative contained in a story makes it a far more effective way of learning than by reading any procedure, best practice, or most other knowledge transfer media. What makes stories so compelling? While we have been taught that people process information, they actually learn by processing patterns. The patterns held in stories hold far more contextual meaning than we intentionally convey, and stay longer with those being told the stories. Will we ever wean customers from calling the help desk? Should we start our manuals with "once upon a time ...?" Is the answer to usability to create a giant template for all Web applications? Which patterns work, and why don't my patterns ever seem to be ones that stick?

Bailie, Rahel Anne. SlideShare (2007). Presentations>Communication>Rhetoric

Stop Wasting Time: Ten Things You Can Do to Make Yourself More Efficient

Ten bits of advice about how to save time in the workplace, using software-as-a-service websites.

Abel, Scott. SlideShare (2008). Presentations>Advice>Workflow

The Business Case For Web Content Management...and Why Plone

Each situation is unique based on specific organizational needs and issues. Although the benefits may be difficult to quantify at times, at some point, your company will simply decide that, ROI or not, it can't live any longer with the (likely growing) pain of not effectively managing your content.

Crouch, David. SlideShare (2008). Presentations>Content Management>Business Case>Plone

Persuasive Design: Tapping the Main Line

We love stories, recognise patterns in fractions of a second and have a set of highly developed social behaviours. In "Persuasive Design" Mike will be running through a collection of these hard-wired influence points and exploring how they can be used in the design of products, interfaces and experiences.

Stenhouse, Mike. SlideShare (2008). Presentations>User Interface>Persuasive Design>Cognitive Psychology

Games To Explain Human Factors: Come, Participate, Learn and Have Fun!!!

Photo albums from previous presentations of Games To Explain Human Factors.

Shapiro, Ronald G. SlideShare (2008). Presentations>Human Computer Interaction>Information Design>Cognitive Psychology

Creating Documentation With A Wiki: The DITA Storm Project

DITA is natural. Do XML/DITA conversion research now. Wiki is especially good for iterative writing. Structured wiki authoring in coming.

Abel, Scott. SlideShare (2007). Presentations>Documentation>Wikis>DITA

To Hell with Web Safe Fonts

Get creative. Expand your font choice. Mix fonts. Use weights, font-styles, small-caps. Mind variations in size and legibility.

Schoors, Lennart. SlideShare (2009). Presentations>Web Design>Typography>Fonts

The Ears Have It (Notes)

Some people call it blogging out loud. Podcasting is a fairly easy and fairly inexpensive way of presenting your ideas and opinions. But podcasting is more than a platform for reviews or polemic. It's also a powerful tool within the enterprise for training, for marketing, and for documentation. Imagine being able to carry product information or supplementary material with you and not have to worry about stacks of paper? You can do that with a podcast.

Davis, Aaron and Scott Nesbitt. SlideShare (2008). Presentations>Multimedia>Audio>Podcasting

Mavericks: The Ultra-Collaborative Composition Classroom

A case study of a course in which students used collaborative online tools such as Google Docs for major writing assignments, and the results the instructor discovered.

Meloni, Julie. SlideShare (2009). Presentations>Education>Writing>Collaboration

How to Write a Technical Report

This presentation describes the standard structure of a lab report and provides a methodology for successfully producing such a report. It includes a description of the generic structure of a report and variations on this theme.

Jobling, C.P. SlideShare (2007). Presentations>Writing>Technical Writing>Reports

Technical Writer - Exploding the Myths

Technical Writing explained using photographs of actual technical writers.

SlideShare (2007). Presentations>Writing>Technical Writing

Tips For Effective Usability Testing In India

An introduction to usability testing and 15 tips for effective usability testing in India. Created and presented by Abhay Rautela at the Management Development Institute, Gurgaon, India during the second day of Bar Camp Delhi 6.

Rautela, Abhay. SlideShare (2009). Presentations>Usability>Testing>India

Twitter: Who Cares What You're Doing Right Now, Anyway?

An introduction to the Twitter micro-blogging web service, with quotes from people who use it for professional/business purposes.

Abel, Scott. SlideShare (2009). Presentations>Collaboration>Social Networking>Blogging

The New Face Of Documentation

Changing how we write, manage, and publish; how we relate to management and customers, and do business.

Bailie, Rahel Anne. SlideShare (2009). Presentations>Documentation

Open Source Documentation Doesn't Have to Suck

In open source, the standards for documentation are typically quite low. But they don't have to be.

SlideShare (2009). Presentations>Documentation>Quality

Painless XML Authoring?: How DITA Simplifies XML

Structured writing requires an analysis of content and a reorganization into the smallest possible coherent topics.

Doyle, Bob. SlideShare (2007). Presentations>Content Management>XML>DITA