Authoring Technical Books  

Who can write a book? Timelines. Steps in bringing out a book.

Kahate, Atul. STC India (2003). Presentations>Writing>Publishing

Collaborating with Tools for Single-Sourcing  

A discussion of single-sourcing using FrameMaker and WebWorks Publisher.

Bhatia, Neeraj and Frederick Menezes. STC India (2001). Articles>Content Management>Single Sourcing>Adobe FrameMaker

Corporate 101  

Documentation contributes to customer goodwill and can increase sales.

Graham, Bonnie. STC India (2003). Presentations>Management

Document to the Question: Understanding What Users Ask and Where They Look for the Answers  

The user's idea of the problem is often very different than the help or program designer's. The online help topics often reflect the designer's viewpoint, not the user's.

STC India (2003). Articles>Documentation>User Centered Design>Help

Education in Technical Communication: Past, Present, India's Future?  

A discussion of the past and present of TC, with particular focus on the TC industry in the Indian subcontinent.

Barnum, Carol M. STC India. Articles>Education>Regional>India

Effective Interpersonal Skills  

Become genuinely interested in other people. Call people by their names. Talk in terms of the other person's interest. Smile. Listen.

STC India (2003). Presentations>Collaboration>Workplace

Effective Visual Communication  

Communication conveys 'facts, concepts and emotions.' To convey something, one requires a language and a medium. A language requires letters, words, sentences and rules of usage (=grammar).

Mullangath, Sinoj. STC India (2003). Articles>Communication>Visual Rhetoric>Emotions

Ethics in Technical Communication  

The key to ethical action is to behave with integrity that is based on sound core of personal values.

Gokhale, Sunil. STC India (2003). Articles>TC>Ethics

Fonts

Font is a design for a set of characters. A font is the combination of typeface, style, weight and other qualities, such as size, pitch, and spacing. For example, Times Roman is a typeface that defines the shape of each character. Within Times Roman, however, there are many fonts to choose from -- different sizes, italic, bold, and so on.

STC India (2003). Design>Typography

The Future of Technical Writing in India  

Technical Writing in India has experienced explosive growth in business volumes as a result of outsourcing. 75 writers based in India are registered with the STC. Estimated 2,500- to 3,000-strong workforce.

Biswas, Nilanjana. STC India (2003). Presentations>Writing>Outsourcing>India

Graphic Design  

A primary technique to achieve improved user-interface is clear, distinct, consistent visible language.

Deshpande, Shashank. STC India (2003). Presentations>Graphic Design>User Interface

Information Design Exercises  

Study the target audience – who are your users? Identify various information elements. Study the user’s work flow. Layout the various information elements based on their characteristics. Highlight critical information. Think visually.

Deshpande, Shashank. STC India (2003). Presentations>Information Design>Education

Information Design Process  

Covers the stages in the information design process of: discovery, analysis, prototyping and review.

Deshpande, Shashank. STC India (2003). Presentations>Information Design>Workflow

An Introduction to API Documentation  

This session will help you to: identify relevant source of information; extract information from the source; create effective API documentation; create context-sensitive help for DLLs (Dynamic Link Library).

Dubey, Akash. STC India (2003). Articles>Documentation>SDK>Technical Writing

Making Sense of Information  

The process of organizing information and presenting it in whatever format makes it most meaningful to the user.

Deshpande, Shashank. STC India (2003). Presentations>Information Design

Modelling Information, or Documentation Planning for Dummies  

Identify the user. Identify the user's goals. Drill down to task level. Establish what the user knows. Identify what the user needs to know. Identify what the user should NOT know.

Skau, Edwin. STC India (2003). Presentations>Documentation>Project Management

Moving Up the Value Chain: Transitioning From a Cost Center to a Profit Center  

A presentation about management issues for offshore outsourcing firms.

Ramkumar, Ramamoorthy. STC India (2003). Presentations>Management>Outsourcing>Offshoring

Papers and Presentations from STC India Learning Sessions

View and download papers presented at STC India's learning sessions.

STC India. Presentations>Information Design>Communication>Usability

Salary Survey of Indian Technical Communicators  

STC India chapter conducted a salary survey of Technical Communicators working in India. This web based, anonymous survey was open to all Technical Communicators working in India including those who are not members of STC. The survey was open from 20th April 2005 to 10th May 2005. A total of 455 respondents completed the survey.

STC India (2005). Careers>Salaries>Regional>India

Some Laws of the Jungle And Why They Apply to Us Civilized Folks

Strategize, coordinate, then mentor.

Yorke, Peter. STC India (2003). Presentations>Management>Project Management

STC India: Resources

A directory of links to technical communication links online.

STC India. Resources>Directories>TC

Strategies of Effective Communication

Communication, the very essence of human subsistence, happens aplenty. But, how much of this communication is effective? Corporate milestones often end up in abysmal failures due to ineffective communication.

STC India (2003). Articles>Communication>TC

Technical Communication Has Come Into Focus Because of the IT Industry

How has technical communication evolved over the years into what it is today? How big an industry is it and is there a count of the number of people working as technical communicators?

Menezes, Frederick. STC India (2003). Articles>TC>History>India

Technical Editing  

A brief perspective on technical editing.

Rajan, D.V. STC India (2003). Presentations>Editing>Technical Editing

Technical Writers Write-Off Techies

Boundless opportunities exist for persons with excellent skills in this era of web-based technology.

Yorke, Peter. STC India (2001). Articles>Writing>Technical Writing>India