Indexing America Online (Part One)  

Indexing America Online was the most absurdly daunting project I had ever faced. This article is the story of that contract.

Maislin, Seth A. STC Indexing SIG (1998). Articles>Indexing>Online>Search

Indexing America Online (Part Two)  

To deal with AOL's size, I contracted others to help me with 'the dirty work' of typing search words in the database records. At the height of the project, four people worked in a large room at open desks. Although I was in charge of the project, most of the nitty gritty was accomplished by two other individuals. Following my lead, they reviewed each of the AOL pages, decided the important concepts of each area, and chose representative vocabulary. With their assistance and the involvement of several Songline employ- ees, the project took under one year, from the initial planning stages through testing, review, and summary. In theory, then, AOL's size could be conquered by allowing enough time to complete the project and contracting enough indexers to do the work.

Maislin, Seth A. STC Indexing SIG (1998). Articles>Indexing>Online>Search

Indexing Online Help  

In order to make a help system really helpful, you need to provide an effective index. But many online help writers face two dilemmas when it's time to index their help systems: How to prepare a useful index that meets the users' needs and how to code the keywords to make the index compile correctly. This article provides tips to help writers solve both problems.

Hamilton, Beth. STC Indexing SIG (1999). Articles>Documentation>Online>Help

Indexing Q and A  

A series of questions and answers about indexing.

Mauer, Peg. STC Indexing SIG (1999). Articles>Indexing

Inside Indexing with RoboHelp HTML  

RoboHelp HTML, from eHelp Corporation, is a powerful software tool for creating online Help systems. Included within RoboHelp HTML is the ability to develop indexes for online Help projects.

Smith, Suzanne. STC Indexing SIG. Resources>Indexing>Software>Adobe RoboHelp

An Overview of Indexing Methods  

Indexing is a mystery to many people who are writing and printing materials. An index is an offering to your readers - a way in to your material, a subject finder and a detailed guide to the contents of your piece. Indexing itself is a precise art, with not much real mystery when you get into it deeply.

Wright, Jan C. STC Indexing SIG (1998). Articles>Indexing>Methods

Ten Common Mistakes in Indexing  

Ten common mistakes when indexing technical documents.

Hall, Heather. STC Indexing SIG (2002). Articles>Indexing

Web Indexing Tools  

It wasn't too long ago that the concept of creating an index for hypertext documents was completely foreign. However, many webmasters, corporations, and new media publishers are seeing the clear benefits of using human indexers to design and write indexes to their Web sites and intranets, hoping for superior results in information access and retrieval. Technical writers may also be called on to provide indexing for Web sites.

Broccoli, Ken. STC Indexing SIG (1999). Articles>Web Design>Indexing