Review: Beyond Borders: Web Globalization Strategies    

While the potential return on investment may indeed be worth the effort, globalization and personalization come with substantial cost. To ensure you’re heading down the right path (and that you avoid the expensive mistakes of the trailblazers before you), it’s best to have a roadmap.

Abel, Scott. STC Hoosier (2003). Articles>Reviews>Web Design

Change Management For Content Management Projects

A content management initiative is a lot about change--changing the way people think and work. Ensure that you have a change management plan in place. If you have change management personnel in-house, get them involved in your project as soon as you make the decision to adopt a content management initiative. If you don't have change management personnel, consider hiring consultants who specialize in change management.

Rockley, Ann. STC Hoosier (2004). Articles>Content Management>Project Management

Review: Information Architecture With XML: A Management Strategy

Despite the plethora of books positioning Extensible Markup Language (XML) as the next software programming language for IT gurus to master, the XML specification is not a programming language. Instead, it is a set of strategically important data standards that, when implemented from a tactical point of view, can provide organizations with value unsurpassed by many of the technologies that have come before it.

Abel, Scott. STC Hoosier (2003). Articles>Reviews>Information Design>XML

Review: User-Centered Organizations: Are We Making Progress, Yet?

In Designing Customer-Centered Organizations, John Zapolski and Jared Braiterman suggest a strategy for applying user-centered design principles to business strategy.

STC Hoosier (2003). Articles>Reviews>User Centered Design