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Policies and Procedures Authority, The

15 found.

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1.
#33861

Auditing and Enforcing Compliance with Policies and Procedures: Who Is Responsible?

Auditing and enforcing compliance with P&P content should not be the responsibility of a P&P group or included in the job description of a P&P practitioner. However, the charter or job description may state that P&P practitioners are responsible for supporting compliance efforts.

Urgo, Raymond E. Policies and Procedures Authority, The (2008). Articles>Documentation>Standards>Policies and Procedures

2.
#33858

Compliance and Ethics Cause Need for Policies and Procedures Communicatioin

Increasing competition, generational differences, widespread social awareness, and customer demand for higher quality products and services make it necessary to ensure that the right protections are in place. Other reasons for the increased attention include the numerous reports of corporate scandals and corruption, along with ensuing legislative regulations in today’s global economy. This article describes some of the specific causes.

Urgo, Raymond E. Policies and Procedures Authority, The (2008). Articles>Documentation>Policies and Procedures>Ethics

3.
#33851

Defining Policies and Procedures: Three Perspectives

Most people, including P&P practitioners, define P&P on a micro level, primarily because they have not considered other perspectives. Here are three perspectives about policies and procedures by which you can think, speak, and act in today’s workplace.

Urgo, Raymond E. Policies and Procedures Authority, The (2008). Articles>Documentation>Policies and Procedures

4.
#35400

Drawing the Line Between Analyzing and Performing Organizational Practices

How prepared are you, as a policies and procedures (P&P) professional, to draw the line if you are asked to change hats from your analyst role to the role of performing the tasks of the organizational practices you are documenting?

Urgo, Raymond E. Policies and Procedures Authority, The (2009). Articles>Workplace>Policies and Procedures>Professionalism

5.
#33855

Exodus of “Baby Boom” Generation Increases Need for Policies and Procedures

For many years, employee retirement was considered a normal part of attrition. Today, however, that attrition is becoming a major concern in organizations. In the United States alone, the so-called “baby boomer” generation (those born between 1946 and 1964) has already begun retiring. This concern is one for which policies and procedures (P&P) communication is being called to the rescue.

Urgo, Raymond E. Policies and Procedures Authority, The (2008). Articles>Documentation>Policies and Procedures

6.
#33856

Forgotten Media for Communicating Policies and Procedures

Mention the words, “media for communicating policies and procedures (P&P),” and most people automatically think of printed bound manuals or binders, electronic document files on a server or intranet, or content on a Web site. Although these media are popular and often formal in nature, let’s not forget that there are other types of media that organizations may use to communicate their P&P.

Urgo, Raymond E. Policies and Procedures Authority, The (2008). Articles>Communication>Policies and Procedures

7.
#33850

The Policies and Procedures Authority

The Policies & Procedures Authority is a quarterly newsletter, published by Urgo & Associates, for executives, managers, consultants, performance improvement specialists, instructional designers, policy and procedure analysts, technical writers, or other professionals.

Policies and Procedures Authority, The. Journals>Documentation>Policies and Procedures

8.
#33862

Policies and Procedures Communication Becoming More Suitable for Learning

Three workplace trends are driving policies and procedures (P&P) communication to be more suitable for learning than classroom training: changing workforce needs; e-content availability; and changing organizational needs.

Urgo, Raymond E. Policies and Procedures Authority, The (2008). Articles>Business Communication>Policies and Procedures>Education

9.
#33863

Policies and Procedures for Training and Reference: One Source?

Should an organization maintain two sets of policies and procedure (P&P) information—one that is developed for training and another that is developed for on-going reference?

Urgo, Raymond E. Policies and Procedures Authority, The (2008). Articles>Documentation>Business Communication>Policies and Procedures

10.
#33857

Policies and Procedures Writer, Analyst, or Subject Matter Expert: Who Do We Need?

Who should you contract to update an outdated policies and procedures manual–subject matter expert or a policy and procedure writer?

Urgo, Raymond E. Policies and Procedures Authority, The (2008). Articles>Writing>Policies and Procedures>SMEs

11.
#33859

Providing Job-Based Policies and Procedures that Support Compliance Requirements

Organizations develop policies and procedures to support industry certification and compliance requirements. Unfortunately, companies often develop P&P information that is not helpful to all employees who must use the information. In fact, one study found that 40 percent of U.S. companies failed ISO certification because of problems with unclear or missing P&P documentation, resulting in wasted time, money, and effort.

Urgo, Raymond E. Policies and Procedures Authority, The (2008). Articles>Documentation>Standards>Policies and Procedures

12.
#35402

Style Rules for Job Position Names and Titles in Policies & Procedures

Have you struggled with job position names and titles in your policies and procedures (P&P) content? Here are several style rules to follow.

Urgo, Raymond E. Policies and Procedures Authority, The (2009). Articles>Style Guides>Policies and Procedures>Organizational Communication

13.
#33860

Tips for Presenting Ethics Practices

Because the nature of ethics information is highly abstract and related to integrity, it is based upon judgment and therefore subject to varying interpretations by employees. To increase common understanding and consistent interpretations, the use of language, choice of words, sentence formation, and presentation style are important.

Urgo, Raymond E. Policies and Procedures Authority, The (2008). Articles>Presentations>Ethics>Policies and Procedures

14.
#35401

Understanding the Organizational Context to Develop Valuable Policies & Procedures

As a policies and procedures (P&P) practitioner, do you delve into P&P content development projects without a clear understanding of the organizational context? Astute P&P practitioners add more than documentation skills to assignments--they apply an understanding of the organizational context from three perspectives.

Urgo, Raymond E. Policies and Procedures Authority, The (2009). Articles>Workplace>Organizational Communication>Policies and Procedures

15.
#33854

What’s Causing the Popularity of Policies and Procedures?

What’s causing the buzz of interest in P&P? Here are five trends that contribute to the growing popularity.

Urgo, Raymond E. Policies and Procedures Authority, The (2008). Articles>Documentation>Policies and Procedures>History

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