#13732
In order to gain a better understanding of the designer’s intentions with the Arthritis Source, we conducted an interview with the designer, Rick Matsen, on November 15, 1999. Further, we wanted to gather more information that would generate potential research questions for the PETTT team as well as re-design ideas for the D3 team. Below is a summary of Rick’s interview compiled from observations of four researchers, followed by the implications for re-design and research questions.
Fondiller, Julianne, Jennifer Turns, Jake Burghardt, Brett Shelton and Scott Macklin. PETTT (2000). Articles>Web Design>User Centered Design
#13731
We conducted a phone interview study of users of the Arthritis Source in order to accomplish two related goals: (a) to gain insight into the effectiveness of the arthritis source and (b) to learn about patient conceptions of arthritis. To do this, we focused on two arthritis conditions -- Rheumatoid Arthritis and OsteoArthritis, identified ten Arthritis Source users with each condition, and completed a structured interview over the phone. The transcriptions of these interviews constitute our data. The analysis of the data focuses on (1) an initial characterization of conceptions, (2) an evaluation of the success of our questions, and (3) an evaluation of whether we are sufficiently educated about arthritis and the two conditions for us to conduct the interviews.
Liu, Kristina, Jennifer Turns and Tracey S. Wagner. PETTT (2001). Design>Web Design>User Centered Design
