The Great Giveaway

Good ideas are worth money. So why are hard-headed operators giving them away for free?

Lawton, Graham. New Scientist.com. Articles>Intellectual Property>Copyright>Open Source

Polite Computers Win Users' Hearts and Minds

Computer glitches would be a lot less annoying if the machines were programmed to acknowledge errors gracefully when something goes wrong, instead of merely flashing up a brusque "you goofed" message.

Biever, Celeste. New Scientist (2004). Articles>Human Computer Interaction>User Interface