A directory of resources inthe field of technical communication.

New Media and Society

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1.
#30711

Democracy, Deliberation and Design: The Case of Online Discussion Forums   (peer-reviewed)   (members only)

Within democratic theory, the deliberative variant has assumed pre-eminence. It represents for many the ideal of democracy, and in pursuit of this ideal, online discussion forums have been proposed as solutions to the practical limits to mass deliberation. Critics have pointed to evidence which suggests that online discussion has tended to undermine deliberation. This article argues that this claim, which generates a stand-off between the two camps, misses a key issue: the role played by design in facilitating or thwarting deliberation. It argues that political choices are made both about the format and operation of the online discussion, and that this affects the possibility of deliberation. Evidence for the impact of design (and the choices behind it) is drawn from analysis of European Union and UK discussion forums. This evidence suggests that we should view deliberation as dependent on design and choice, rather than a predetermined product of the technology.

Wright, Scott and John Street. New Media and Society (2007). Articles>Collaboration>Online

2.
#30860

Forums for Citizen Journalists? Adoption of User Generated Content Initiatives by Online News Media   (peer-reviewed)   (members only)

The mainstream online news media face accusations of being slow to respond to so-called 'grassroots' or 'citizen journalism', which uses the world wide web, and in particular blogs and wikis, to publish and promote independent news-related content. This article argues that the adaptation of established news websites to the increasing demand from readers for space to express their views is driven as much by local organizational and technical conditions as it is by any attachment to traditional editorial practices. The article uses qualitative research interviews with the editors and managing editors of nine major British news websites to reveal the debates journalists are having about their changing roles, the challenges of meeting commercial expectations and legal obligations, and the innovations taking place in online newsrooms. It provides journalism and interactive media scholars with case studies on the changes taking place in journalism's relationship with its consumers.

Thurman, Neil. New Media and Society (2008). Articles>Publishing>Online>Community

3.
#30710

The Half-Life of Internet References Cited in Communication Journals   (peer-reviewed)   (members only)

This exploratory study examines the use of online citations, focusing on five leading journals in journalism and communication. It analyzes 1126 URL reference addresses in citations of articles published between 2000 and 2003. The results show that only 61 percent of the online citations remain accessible in 2004 and 39 percent do not. The content analysis also shows that .org and .gov are the most stable domains. Error messages for 'dead' URL addresses are explored. The instability of online citations raises concerns for researchers, editors and associations.

Dimitrova, Daniela V. and Michael Bugeja. New Media and Society (2007). Articles>Publishing>Research>Online

4.
#30861

Stealth Soapboxes: Political Information Efficacy, Cynicism and Uses of Celebrity Weblogs Among Readers   (peer-reviewed)   (members only)

This study tests the effects of personalized and 'stealth' political discourse on weblogs (or blogs) and the repercussions on levels of political trust, information efficacy and political uses/gratifications. By surveying readers of three different blogs (N=1838), this study identified significant effects as a result of exposure to political statements on blogs. Indeed, there were differences in the levels of political cynicism depending on how political statements were communicated. Readers of non-political blogs were more confident in their level of political information and their ability to participate in politics. Finally, political uses/approaches and avoidances were examined, as were differences based on gender and age.

Sweetser, Kaye D. and Lynda Lee Kaid. New Media and Society (2008). Articles>Web Design>Information Design>Blogs

5.
#30709

A Study of Beliefs and Behaviors Regarding Digital Technology   (peer-reviewed)   (members only)

This study analyzed individual perceptions of various situations involving actions likely to be considered unethical by most people. It explored perceptions of the acceptability of parallel technology-based and non-technology-based vignettes, self-rated behavior regarding the survey scenarios and consistency between self-rated behavior and the level of acceptance of the vignettes. The responses from 453 participants were analyzed by age, gender, ethnicity and amount of weekly access to computers at home.The participants were more accepting of the technology-based survey items and were also more likely to engage in those behaviors than the non-technology items; however, the participant responses indicated a low level of acceptance for the scenarios and only a minimal likelihood that they would participate in them. Additional findings across the comparison groups are reported and discussed.

Poole, Dawn. New Media and Society (2007). Articles>Technology>Ethics>Surveys

6.
#32285

Rethinking the Fragmentation of the Cyberpublic: From Consensus to Contestation   (peer-reviewed)   (members only)

Recently there has been some debate between deliberative democrats about whether the internet is leading to the fragmentation of communication into `like-minded' groups.This article is concerned with what is held in common by both sides of the debate: a public sphere model that aims for all-inclusive, consensus seeking rational deliberation that eliminates inter-group 'polarizing' politics. It argues that this understanding of deliberative democracy fails to adequately consider the asymmetries of power through which deliberation and consensus are achieved, the inter-subjective basis of meaning, the centrality of respect for difference in democracy, and the democratic role of `like-minded' deliberative groups. The deliberative public sphere must be rethought to account more fully for these four aspects. The article draws on post-Marxist discourse theory and reconceptualizes the public sphere as a space constituted through discursive contestation.Taking this radicalized norm, it considers what research is needed to understand the democratic implications of the formation of 'like-minded' groups online.

Dahlberg, Lincoln. New Media and Society (2007). Articles>Web Design>Community Building>Theory

7.
#32286

Premium Rate Culture: The New Business of Mobile Interactivity   (peer-reviewed)   (members only)

This article considers a neglected but crucial aspect of the new business of mobile interactivity: the premium rate data services industry. It provides an international anatomy of this industry model and the ways in which it has been used to capitalize upon the surprising success of short message service (SMS) to provide a basis for the development of consumer markets for mobile data services. It situates this analysis within a wider consideration of the role of premium rate culture in the social shaping of interactivity in convergent media. Specifically, it looks at how premium rate services are being constructed in relation to telecommunications, television and the internet. The article concludes that although premium rate culture has rejuvenated innovation in broadcast television, potentially it may constrain the interactive potential of the mobile internet.

Goggin, Gerard and Christina Spurgeon. New Media and Society (2007). Articles>Business Communication>Wireless Web>Interaction Design

8.
#32287

Online Privacy as Legal Safeguard: The Relationship Among Consumer, Online Portal, and Privacy Policies   (peer-reviewed)   (members only)

Several surveys attest to growing public concerns regarding privacy, aggravated by the diffusion of information technologies. A policy of self-regulation that allows individual companies to implement self-designed privacy statements is prevalent in the United States. These statements rarely provide specific privacy guarantees that personal information will be kept confidential. This study provides a discourse analysis of such privacy statements to determine their overall efficacy as a policy measure. The in-depth analysis of privacy statements revealed that they offer little protection to the consumer, instead serving to authorize business practices which allow companies to profit from consumer data. Using public good theory as a foundation, policy implications are discussed.

Fernback, Jan and Zizi Papacharissi. New Media and Society (2007). Articles>Web Design>Privacy>Contracts

9.
#32340

The Aftermath of the ICT Revolution? Media and Communication Technology Preferences in Finland in 1999 and 2004   (peer-reviewed)   (members only)

It has been predicted that new information and communication technologies (ICTs) will be adopted for increasingly diversified purposes. In general, it has been argued that earlier forms of communication and mass media are being replaced by new ones. Before the early 1990s, however, neither mobile phones nor the internet were widely available to consumers. It is reasonable to ask whether the relatively recent implementation of ICT has shaped our daily practices already as much as many social scientists believe. Is it true that the new forms of technology are considered to be more important than the older ones? What differences can be observed between population groups? This article examines the perceptions of different mass media forms and communication technologies in Finland before and after the turn of the millennium. The data consist of two nationally representative postal surveys conducted in 1999 and 2004.

Räsänen, Pekka. New Media and Society (2008). Articles>Technology>Regional>Scandinavia

10.
#32341

Localizing the Internet Beyond Communities and Networks   (peer-reviewed)   (members only)

As the numbers of internet users worldwide continue to grow, the internet is becoming `more local'. This article addresses the epistemological challenge posed by this global process of internet localization by examining some of the conceptual tools at the disposal of internet researchers. It argues that progress has been hampered by an overdependence on the problematic notions of community and network whose paradigmatic status has yet to be questioned by internet scholars. The article seeks to broaden the conceptual space of internet localization studies through a ground-up conceptualization exercise that draws inspiration from the field theories of both Pierre Bourdieu and the Manchester School of Anthropology, and is based on recent fieldwork in suburban Malaysia. This exploration demonstrates that a more nuanced understanding of the plural forms that residential sociality can take is needed in order to move beyond existing binaries such as `network sociality' versus `community sociality'.

Postill, John. New Media and Society (2008). Articles>Web Design>Localization>International

11.
#32342

The Internet's Impact on International Knowledge   (peer-reviewed)   (members only)

With data from a national telephone survey, the current study examines the comparative and synergistic influence of the internet on international knowledge. Independent and interactive media effects are considered in terms of four medium-specific measures of international news attention. Internet news attention had the most positive effect on international knowledge of any of the news measures. In terms of the other three news attention measures, the effects of newspapers and cable TV were positive, while that of network TV was non-significant. In addition, the interaction of internet news attention and network TV news attention positively predicted international knowledge. In contrast, the interaction of newspaper news attention and network TV news attention negatively predicted international knowledge. These findings indicate the positive comparative and synergistic influence that the internet can have on international knowledge development in the United States.

Beaudoin, Christopher E. New Media and Society (2008). Articles>Knowledge Management>Publishing>International

12.
#32343

Can Filesharers Be Triggered by Economic Incentives? Results of an Experiment   (peer-reviewed)   (members only)

Illegal filesharing on the internet leads to considerable financial losses for artists and copyright owners as well as producers and sellers of music. Thus far, measures to contain this phenomenon have been rather restrictive. However, there are still a considerable number of illegal systems, and users are able to decide quite freely between legal and illegal downloads because the latter are still difficult to sanction. Recent economic approaches account for the improved bargaining position of users. They are based on the idea of revenue-splitting between professional sellers and peers. In order to test such an innovative business model, the study reported in this article carried out an experiment with 100 undergraduate students, forming five small peer-to-peer networks. The networks were confronted with different economic conditions. The results indicate that even experienced filesharers hold favourable attitudes towards revenue-splitting. They seem to be willing to adjust their behaviour to different economic conditions.

Quiring, Oliver, Benedikt Von Walter and Richard Atterer. New Media and Society (2008). Articles>Intellectual Property>Copyright>Case Studies

13.
#32344

Mediatization or Mediation? Alternative Understandings of the Emergent Space of Digital Storytelling   (peer-reviewed)   (members only)

This article reviews the social potential of digital storytelling, and in particular its potential to contribute to the strengthening of democracy. Through answering this question, it seeks to test out the relative strengths and weaknesses of two competing concepts for grasping the wider consequences of media for the social world: the concept of mediatization and the concept of mediation. It is argued that mediatization (developed, for example, by Stig Hjarvard and Winfried Schulz) is stronger at addressing aspects of media textuality, suggesting that a unitary media-based logic is at work. In spite of its apparent vagueness, mediation (developed in particular by Roger Silverstone) provides more flexibility for thinking about the open-ended and dialectical social transformations which, as with the printed book, may come in time to be articulated with the new form of digital storytelling.

Couldry, Nick. New Media and Society (2008). Articles>Web Design>Publishing>Online

14.
#32345

Voluntary Adopters Versus Forced Adopters: Integrating the Diffusion of Innovation Theory and the Technology Acceptance Model to Study Intra-Organizational Adoption   (peer-reviewed)   (members only)

This study extends diffusion research to the intra-organizational level and integrates the classic diffusion of innovation theory (DIT) with the relatively new technology acceptance model (TAM) to empirically explore Chinese journalists' adoption of the internet. It makes a theoretical contribution by proposing four adoption categories — voluntary adopters, forced adopters, resistant non-adopters, and dormant non-adopters — according to the voluntariness of organizational members' innovation decision-making. Based on data from a nationwide survey of 813 journalists in China, this study demonstrates that the DIT and TAM are respectively related to voluntary and forced adoption of the internet.Young, male journalists who perceive the internet positively (i.e., relative advantage and ease of use) and think it to be popular in society are most likely to be voluntary adopters. High-ranking journalists who believe the internet can enhance their job performance and who work in large and technologically sophisticated organizations are most likely to be forced adopters.

Zhou, Yuqiong. New Media and Society (2008). Articles>Technology>Organizational Communication>Usability

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