A directory of resources inthe field of technical communication.

Microsoft

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Microsoft SharePoint is a content management server which can be used to host web sites that access shared workspaces, information stores and documents, as well as host defined applications such as wikis and blogs.

 

76.
#33617

Styles, Doc Defaults, Style Sets, and Themes

In all previous versions of Word the Document Defaults were hardcoded into Word. That is, you couldn't change them. This means that the way you would change the default properties applied to your documents would either be to change the Styles within the Template used to create the document, or to write a macro that went through all documents and updated the properties defined by the Normal Style (the paragraph Style applied to text by default). In Word 2007, you can certainly still do the former, but should know the following before you do the later: by default, the Normal Style is empty.

Microsoft (2008). Articles>Word Processing>Style Sheets>Microsoft Word

77.
#33618

Styles' Order of Operations

In Word, a style defines a set of formatting properties that are indirectly applied to characters, paragraphs, list, or tables. Instead of directly applying bold, then 14 point font, and then red to text, you can use a style to indirectly apply these three things in a single click. This is useful because you can quickly and consistently apply rich formatting, and can later change the definition of the style all the text the style is applied will change.

Microsoft (2008). Articles>Word Processing>Style Sheets>Microsoft Word

78.
#33619

Stories in Word

To Word, comments, the body of your document, footers, etc. are basically the same. And this is good because if a feature works in one story, there's a very good chance it works in all stories. This is why you can track changes in not only the body of your document (i.e., "main story"), but also in headers, footers, endnotes, text boxes, etc. Put simply, this common story architecture enables as much Word goodness in as many places in Word as possible.

Microsoft (2008). Articles>Word Processing>Software>Microsoft Word

79.
#33620

Pasting Tracked Changes

There are only three possible behaviors when pasting tracked changes. The one you get depends on whether Track Changes is on or off in both the document you copied from [source] and the document you are pasting into [destination].

Microsoft (2008). Articles>Word Processing>Collaboration>Microsoft Word

80.
#33948

Social Media is Here to Stay... Now What?

For users, Web 2.0 was all about reorganizing web-based practices around Friends. For many users, direct communication tools like email and IM were used to communicate with one's closest and dearest while online communities were tools for connecting with strangers around shared interests. Web 2.0 reworked all of that by allowing users to connect in new ways. While many of the tools may have been designed to help people find others, what Web 2.0 showed was that people really wanted a way to connect with those that they already knew in new ways. Even tools like MySpace and Facebook which are typically labeled social networkING sites were never really about networking for most users. They were about socializing inside of pre-existing networks.

Boyd, Danah. Microsoft (2009). Articles>Web Design>User Centered Design>Social Networking

81.
#34121

What is an End-User Software Engineer?   (PDF)

To address the challenge of developing a shared understanding of the users that participate in each scenario we have developed a set of personas that describe the work styles, characteristics and motivations that are common to particular groups of people using our products. The personas help us communicate these characteristics by humanizing them, increasing the empathy that team members have for these fictional users.

Clarke, Steven. Microsoft (2008). Articles>Usability>User Centered Design>Personas

82.
#34551

Technical Communication in the 4th Dimension

A discussion of how to plan for the use of time in video documentation projects.

Miller, Harry. Microsoft (2009). Articles>Documentation>Video>Screen Captures

83.
#35150

Engineering Software for Accessibility   (Word)

If a majority of your users could benefit from your product being accessible, doesn’t it just make sense to build an accessible product? If you have decided to do so, you are sending a message to your customers that their needs matter. Populations in many countries are getting older. Civil rights for people with disabilities are gradually being extended to encompass digital inclusion. Governments are requiring procurement officials to purchase products that are the most accessible (mandated in the U.S. by Section 508 of the Rehabilitation Act). For technology producers, creating accessible products is just the right thing to do, and it makes good business sense.

Grieves, Jason and Masahiko Kaneko. Microsoft (2009). Books>Accessibility>Programming>User Interface

84.
#35830

Microsoft Help Viewer - New Help System in Visual Studio 2010 new!

In this video, Ryan Linton, a Senior Program Manager on the Library Experience Team, describes the new Help system in Visual Studio 2010 Beta 2.

McGrath, Kathleen. Microsoft (2009). Articles>Documentation>Help>Screencasts

 
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