<?xml version="1.0" encoding="utf-8" ?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom">
<channel>
	<title>Microsoft</title>	<link>http://tc.eserver.org/publisher/Microsoft</link>
	<description>A listing of works published by Microsoft in the field of technical communication.</description>
	<language>en-us</language>
	<copyright>Copyright (c) 2005-08 by the EServer. All rights reserved.</copyright>
	<managingEditor>tclib-editorial@eserver.org (TC Library Editorial Board)</managingEditor>
	<webMaster>webmaster@eserver.org (Geoffrey Sauer)</webMaster>
	<image>
		<url>http://tc.eserver.org/images/newlogo.gif</url>
		<title>Microsoft</title>
		<link>http://tc.eserver.org/dir/Microsoft</link>
	</image>
	<item>
		<title>Microsoft Help Viewer - New Help System in Visual Studio 2010</title>
		<link>http://tc.eserver.org/35830.html</link>
		<guid>http://tc.eserver.org/35830.html</guid>
		<description>In this video, Ryan Linton, a Senior Program Manager on the Library Experience Team, describes the new Help system in Visual Studio 2010 Beta 2.</description>
	</item>
	<item>
		<title>Engineering Software for Accessibility</title>
		<link>http://tc.eserver.org/35150.html</link>
		<guid>http://tc.eserver.org/35150.html</guid>
		<description>If a majority of your users could benefit from your product being accessible, doesn’t it just make sense to build an accessible product? If you have decided to do so, you are sending a message to your customers that their needs matter. Populations in many countries are getting older. Civil rights for people with disabilities are gradually being extended to encompass digital inclusion. Governments are requiring procurement officials to purchase products that are the most accessible (mandated in the U.S. by Section 508 of the Rehabilitation Act). For technology producers, creating accessible products is just the right thing to do, and it makes good business sense.</description>
	</item>
	<item>
		<title>Technical Communication in the 4th Dimension</title>
		<link>http://tc.eserver.org/34551.html</link>
		<guid>http://tc.eserver.org/34551.html</guid>
		<description>A discussion of how to plan for the use of time in video documentation projects.</description>
	</item>
	<item>
		<title>What is an End-User Software Engineer?</title>
		<link>http://tc.eserver.org/34121.html</link>
		<guid>http://tc.eserver.org/34121.html</guid>
		<description>To address the challenge of developing a shared &#xD;understanding of the users that participate in each &#xD;scenario we have developed a set of personas that &#xD;describe the work styles, characteristics and &#xD;motivations that are common to particular groups of &#xD;people using our products.  The personas help us &#xD;communicate these characteristics by humanizing &#xD;them, increasing the empathy that team members &#xD;have for these fictional users.</description>
	</item>
	<item>
		<title>Social Media is Here to Stay... Now What?</title>
		<link>http://tc.eserver.org/33948.html</link>
		<guid>http://tc.eserver.org/33948.html</guid>
		<description>For users, Web 2.0 was all about reorganizing web-based practices around Friends. For many users, direct communication tools like email and IM were used to communicate with one&apos;s closest and dearest while online communities were tools for connecting with strangers around shared interests. Web 2.0 reworked all of that by allowing users to connect in new ways. While many of the tools may have been designed to help people find others, what Web 2.0 showed was that people really wanted a way to connect with those that they already knew in new ways. Even tools like MySpace and Facebook which are typically labeled social networkING sites were never really about networking for most users. They were about socializing inside of pre-existing networks.</description>
	</item>
	<item>
		<title>Behind the Curtains: Table Styles</title>
		<link>http://tc.eserver.org/33612.html</link>
		<guid>http://tc.eserver.org/33612.html</guid>
		<description>Table Styles are my favorite type of Style in Word. They allow you to quickly and consistently format the table itself (e.g. borders, shading, etc.), the content within the table (E.g. line spacing, font color, font size, etc.), and they can also can tell a table when to do these (e.g. shade every other row, bold text in the first column, etc.). The first two enable you to create really rich tables, and the last one (which I&apos;ll call Conditional Formatting for the rest of this post) enables you to easily work with those rich tables. Both are quite important.</description>
	</item>
	<item>
		<title>How to Make the Formatting in Your Document Consistent</title>
		<link>http://tc.eserver.org/33613.html</link>
		<guid>http://tc.eserver.org/33613.html</guid>
		<description>If you&apos;ve ever worked document with more than one person, then you&apos;ve likely had to deal with this type of nonsense: Sally likes to emphasize text by making it 13 point and bold, Sam prefers to change the font and italicize it, Billy used Emphasis Style, and on, and on. Because of this, not only do you have to work to make the language in your co-authored document consistent, but you&apos;ve got to deal with formatting inconsistencies as well.</description>
	</item>
	<item>
		<title>Make That Look Like This</title>
		<link>http://tc.eserver.org/33614.html</link>
		<guid>http://tc.eserver.org/33614.html</guid>
		<description>Have you ever wanted to make some text in your document look like other text in your document? Or maybe you made a picture look just right in last week&apos;s status report and really don&apos;t want to start from scratch on the picture in this week&apos;s status report. Either way, this week&apos;s tip will save you some time.</description>
	</item>
	<item>
		<title>Out in the Field (Code)</title>
		<link>http://tc.eserver.org/33615.html</link>
		<guid>http://tc.eserver.org/33615.html</guid>
		<description>Field codes provide a way to customize your Word document manually. That sounds like hard work, but the field codes also give you an inside look at some of the ways that you can customize a page number or a table of contents. (Really—those are fields.)</description>
	</item>
	<item>
		<title>Encrypting Documents</title>
		<link>http://tc.eserver.org/33616.html</link>
		<guid>http://tc.eserver.org/33616.html</guid>
		<description>How you can be like a super secret CIA agent and encrypt documents using Word 2007. </description>
	</item>
	<item>
		<title>Styles, Doc Defaults, Style Sets, and Themes</title>
		<link>http://tc.eserver.org/33617.html</link>
		<guid>http://tc.eserver.org/33617.html</guid>
		<description>In all previous versions of Word the Document Defaults were hardcoded into Word. That is, you couldn&apos;t change them. This means that the way you would change the default properties applied to your documents would either be to change the Styles within the Template used to create the document, or to write a macro that went through all documents and updated the properties defined by the Normal Style (the paragraph Style applied to text by default). In Word 2007, you can certainly still do the former, but should know the following before you do the later: by default, the Normal Style is empty.</description>
	</item>
	<item>
		<title>Styles&apos; Order of Operations</title>
		<link>http://tc.eserver.org/33618.html</link>
		<guid>http://tc.eserver.org/33618.html</guid>
		<description>In Word, a style defines a set of formatting properties that are indirectly applied to characters, paragraphs, list, or tables. Instead of directly applying bold, then 14 point font, and then red to text, you can use a style to indirectly apply these three things in a single click. This is useful because you can quickly and consistently apply rich formatting, and can later change the definition of the style all the text the style is applied will change.</description>
	</item>
	<item>
		<title>Stories in Word</title>
		<link>http://tc.eserver.org/33619.html</link>
		<guid>http://tc.eserver.org/33619.html</guid>
		<description>To Word, comments, the body of your document, footers, etc. are basically the same. And this is good because if a feature works in one story, there&apos;s a very good chance it works in all stories. This is why you can track changes in not only the body of your document (i.e., &quot;main story&quot;), but also in headers, footers, endnotes, text boxes, etc. Put simply, this common story architecture enables as much Word goodness in as many places in Word as possible.</description>
	</item>
	<item>
		<title>Pasting Tracked Changes</title>
		<link>http://tc.eserver.org/33620.html</link>
		<guid>http://tc.eserver.org/33620.html</guid>
		<description>There are only three possible behaviors when pasting tracked changes. The one you get depends on whether Track Changes is on or off in both the document you copied from [source] and the document you are pasting into [destination].</description>
	</item>
	<item>
		<title>Building Blocks</title>
		<link>http://tc.eserver.org/33610.html</link>
		<guid>http://tc.eserver.org/33610.html</guid>
		<description>Building Blocks are reusable chunks of a Word document. They can contain any thing a Word document can contain, including pictures, shapes, fields, and even other building blocks.</description>
	</item>
	<item>
		<title>Taking Control of Your Table of Contents or Document Map</title>
		<link>http://tc.eserver.org/33611.html</link>
		<guid>http://tc.eserver.org/33611.html</guid>
		<description>Table of contents and the Document Map are designed to work best with documents that use styles. Styles not only apply a look and feel to a document, but also provide semantic structure. For example, applying a Heading 2 style to some content that exists under a Heading 1 style implies hierarchy within a document.</description>
	</item>
	<item>
		<title>Usability in Practice: The Human Face Of Software</title>
		<link>http://tc.eserver.org/33590.html</link>
		<guid>http://tc.eserver.org/33590.html</guid>
		<description>Welcome to Usability In Practice. This is the first in a series of columns that will focus on the design of the user experience (UX). In the past, user experience was not a high priority for most development projects, but that&apos;s changed. Today, end users have a lot of experience with the Web and with software. They want design that&apos;s easy to learn and use and that fits their workflow. This column will show you how to deliver such designs.</description>
	</item>
	<item>
		<title>New Accessibility Features in Internet Explorer 8</title>
		<link>http://tc.eserver.org/33548.html</link>
		<guid>http://tc.eserver.org/33548.html</guid>
		<description>Hi, my name is JP Gonzalez-Castellan and I’m the Accessibility Program Manager for IE8. The IE team has been working towards making IE8 the most accessible browser possible, and we wanted to detail some of the work we’ve done toward this end. In this post I will provide you with some background on Accessibility, I’ll cover new UI features (Caret Browsing, Find on Page, Adaptive Zoom, High DPI, etc) and also platform features (support for ARIA, support for IAccessibleEx, and support for additional WinEvents) that improve the Accessibility of the browser.</description>
	</item>
	<item>
		<title>Error Message Guidelines</title>
		<link>http://tc.eserver.org/33465.html</link>
		<guid>http://tc.eserver.org/33465.html</guid>
		<description>An error message is text that is displayed to describe a problem that has occurred that is preventing the user or the system from completing a task. The problem could result in data corruption or loss. Other message types include confirmations, warnings, and notifications. The guidelines in this topic are intended to help you write clear error messages that are easy to localize and useful for customers.</description>
	</item>
	<item>
		<title>Measuring User Motivation from Server Log Files</title>
		<link>http://tc.eserver.org/32989.html</link>
		<guid>http://tc.eserver.org/32989.html</guid>
		<description>Estimating user interest and motivation by just counting page requests from a World Wide Web server log (or &quot;hits&quot;) provides a distorted metric of user activity. Some of the reasons why this metric is unreliable are that the path dependent nature of hyperlink usability treats index and navigational aid pages as equal to the goal, because differenes in web browsers can determine how effectively users can percieve content and navigational alternatives, and because the poorly designed structure and content of the documents themselves can inhibit users from finding what they are looking for. This paper proposes that measures of how much time users spend looking at a page are better estimates of user interest than page hits, providing simple human factors principles have been applied. An extended example of how this method might be used to collect and analyze data is also included. The types of decisions that can be made by authors and system administrators based on a time-based metric of user interest is summarized.</description>
	</item>
	<item>
		<title>Guidelines for Usability Testing with Children</title>
		<link>http://tc.eserver.org/32901.html</link>
		<guid>http://tc.eserver.org/32901.html</guid>
		<description>Although user-centered design is a well-supported concept in the literature on adult computer products, not until recently have publications begun to appear addressing the need to include the user in the design process of children’s computer products.</description>
	</item>
	<item>
		<title>The Convergence of the Aging Work Force And Accessible Technology</title>
		<link>http://tc.eserver.org/32867.html</link>
		<guid>http://tc.eserver.org/32867.html</guid>
		<description>This paper discusses the effects of America’s aging work force on business growth and productivity and illustrates how accessible technology can equip employers and mature workers to face the challenges posed by this demographic trend.</description>
	</item>
	<item>
		<title>The Market for Accessible Technology</title>
		<link>http://tc.eserver.org/32872.html</link>
		<guid>http://tc.eserver.org/32872.html</guid>
		<description>This report presents findings about individuals who are likely to benefit from the use of accessible technology. It also includes findings about working-age adults and computer users and presents data about the aging population in the US and its impact on computer use. This report concludes with statements about how these findings affect the information technology (IT) industry.</description>
	</item>
	<item>
		<title>Accessible Technology in Computing: Examining Awareness, Use, and Future Potential</title>
		<link>http://tc.eserver.org/32873.html</link>
		<guid>http://tc.eserver.org/32873.html</guid>
		<description>Presents new findings about the use of computers among individuals with difficulties/impairments. It also discusses factors that influence the use of computers and accessible technology and includes data about the current awareness and use of accessible technology. This report concludes with a forecast of growth in the demand for accessible technology and an overview of the opportunities for the IT industry to make accessible technology easier to discover and use.</description>
	</item>
	<item>
		<title>Configuring Information Rights Management for Messaging in Outlook 2003</title>
		<link>http://tc.eserver.org/32791.html</link>
		<guid>http://tc.eserver.org/32791.html</guid>
		<description>Information Rights Management (IRM), a new feature in Microsoft® Office 2003, can help prevent sensitive information from being distributed to or read by people who do not have permission to access the content. In Microsoft Office Outlook® 2003, users can create and send e-mail messages with restricted permission to help prevent messages from being forwarded, printed, or copied and pasted. Microsoft Office 2003 documents, workbooks, and presentations that are attached to messages with restricted permission are automatically restricted as well.</description>
	</item>
	<item>
		<title>Storyboarding PowerPoint 2003 Presentations to Video and DVD</title>
		<link>http://tc.eserver.org/32347.html</link>
		<guid>http://tc.eserver.org/32347.html</guid>
		<description>More and more people are asking how to burn their Microsoft Office PowerPoint 2003 presentations to DVD. Using PowerPoint and a DVD, you have an easy method of getting your message out, whether as a training video or a digital business card promoting your products or services. And your audience can view your material at home as well as in their offices.</description>
	</item>
	<item>
		<title>Improving Financial Analysis and Reporting Using XBRL and the Microsoft Office System</title>
		<link>http://tc.eserver.org/31860.html</link>
		<guid>http://tc.eserver.org/31860.html</guid>
		<description>The process of financial reporting and analysis can represent a huge cost for many companies. For example, the preparation of quarterly statements for publicly traded companies consumes the majority of a finance department’s resources during the reporting period. Likewise, it is not uncommon for equity analysts to spend up to one-third of their time entering data into spreadsheet models and verifying that data for accuracy.</description>
	</item>
	<item>
		<title>Microsoft Manual of Style for Technical Publications</title>
		<link>http://tc.eserver.org/30813.html</link>
		<guid>http://tc.eserver.org/30813.html</guid>
		<description>Understanding the user interface can be a confusing experience for customers. By using a consistent set of terminology and style, you can help customers navigate the product user interface successfully. Once customers become familiar with this system, they can jump seamlessly between content about different products.</description>
	</item>
	<item>
		<title>Going into the Field</title>
		<link>http://tc.eserver.org/28311.html</link>
		<guid>http://tc.eserver.org/28311.html</guid>
		<description>Writers can increase the value of their documentation by visiting customers where the customers work and seeing what they are doing. It&apos;s easier to write targeted topics when you know what readers need. Ann Beebe, User Education manager for Visual Studio, gave me two examples of writers who went into the field and discovered how the customer&apos;s experience can be very different from the experience in the development team.</description>
	</item>
	<item>
		<title>When Writers Make Mistakes</title>
		<link>http://tc.eserver.org/28312.html</link>
		<guid>http://tc.eserver.org/28312.html</guid>
		<description>If you take on projects outside of your basic job description, chances are some of them won&apos;t work out the way you wanted them to. Generally that isn&apos;t too much of a problem around here--nobody should be sticking right to the basic job description, and not every project can succeed. But you also have to work at minimizing the risk.</description>
	</item>
	<item>
		<title>Writing the First Draft, Part 1</title>
		<link>http://tc.eserver.org/28310.html</link>
		<guid>http://tc.eserver.org/28310.html</guid>
		<description>How technical writers prepare their first drafts--how they get started creating a document out of a bunch of facts and features. That&apos;s such an interesting topic I&apos;d like to get as many people as I can to talk about how they do it.</description>
	</item>
	<item>
		<title>Harry Miller&apos;s Technical Writing Blog</title>
		<link>http://tc.eserver.org/28303.html</link>
		<guid>http://tc.eserver.org/28303.html</guid>
		<description>Podcasts about documentation, technical writing, and technical editing.</description>
	</item>
	<item>
		<title>A Writer&apos;s Thoughts about Technical Writing, Part 2</title>
		<link>http://tc.eserver.org/28304.html</link>
		<guid>http://tc.eserver.org/28304.html</guid>
		<description>I have recorded episodes with two of the writers on the Microsoft VSTO UE team (McLean and Norm), and here is the third writer, Brett Samblanet. We talked about the writing process, how Brett became a writer, how school prepared him for his work, and the importance of being able to communicate well and to take criticism.</description>
	</item>
	<item>
		<title>Avoiding Automatic Refresh</title>
		<link>http://tc.eserver.org/26363.html</link>
		<guid>http://tc.eserver.org/26363.html</guid>
		<description>Describes an alternative to automatic page refresh in HTML. Automatic page refresh can confuse users with cognitive disabilities when a page reloads without the user&apos;s request. This article provides you with instructions on how to apply explicit manual control of page refreshing.</description>
	</item>
	<item>
		<title>Captions and Audio Descriptions for PC Multimedia</title>
		<link>http://tc.eserver.org/26364.html</link>
		<guid>http://tc.eserver.org/26364.html</guid>
		<description>This article discusses the various types of captions, when to use captions, as well as the various types of audio descriptions.</description>
	</item>
	<item>
		<title>Console Accessibility</title>
		<link>http://tc.eserver.org/26365.html</link>
		<guid>http://tc.eserver.org/26365.html</guid>
		<description>This paper outlines the requirements for console accessibility in Microsoft Windows XP.</description>
	</item>
	<item>
		<title>Creating Text Equivalents for Images</title>
		<link>http://tc.eserver.org/26366.html</link>
		<guid>http://tc.eserver.org/26366.html</guid>
		<description>This article is for developers and content editors seeking to supplement the visual elements of a user interface with text equivalents. This article describes what text equivalents are, why they are required, how to create them, and the best approach to writing and editing them.</description>
	</item>
	<item>
		<title>Software Driving Software: Active Accessibility-Compliant Apps Give Programmers New Tools to Manipulate Software</title>
		<link>http://tc.eserver.org/26367.html</link>
		<guid>http://tc.eserver.org/26367.html</guid>
		<description>Starting from the basics of Active Accessibility, this article leads you through the development of a software testing application. You&apos;ll see how this testing application interacts with common controls and other UI elements, then processes the resulting WinEvents.</description>
	</item>
	<item>
		<title>Testing Assistive Technology for Compatibility with Microsoft Windows XP</title>
		<link>http://tc.eserver.org/26368.html</link>
		<guid>http://tc.eserver.org/26368.html</guid>
		<description>This article prioritizes areas of the Microsoft Windows XP interface that can be tested to ensure compatibility between assistive technologies and Windows XP.</description>
	</item>
	<item>
		<title>Text Alternatives to Inaccessible Web Pages</title>
		<link>http://tc.eserver.org/26369.html</link>
		<guid>http://tc.eserver.org/26369.html</guid>
		<description>This document details an XML-based method of providing end-user control over the format of an online document, Web page or entire Web site. This functionality is useful in situations where users, due to preference or physical ability, require a way to personalize their view of the content. Content managers, editors, and developers are also able to work with one set of documents, eliminating the need for multiple files that contain the same information with different formatting, therefore reducing redundancy, version inconsistencies, and workload.</description>
	</item>
	<item>
		<title>Understanding SAMI 1.0</title>
		<link>http://tc.eserver.org/26370.html</link>
		<guid>http://tc.eserver.org/26370.html</guid>
		<description>This article describes how the new Microsoft Synchronized Accessible Media Interchange (SAMI) technology expands the ability to provide closed captioning to a wide range of multimedia products.</description>
	</item>
	<item>
		<title>Using Customized Sounds Effectively</title>
		<link>http://tc.eserver.org/26371.html</link>
		<guid>http://tc.eserver.org/26371.html</guid>
		<description>Learn about the advantages of, as well as common tools for creating customizable sounds.</description>
	</item>
	<item>
		<title>Best Practices for Globalization and Localization</title>
		<link>http://tc.eserver.org/26189.html</link>
		<guid>http://tc.eserver.org/26189.html</guid>
		<description>Dos and don&apos;ts from pros! This article advises on technical, cultural and political issues of software localization.</description>
	</item>
	<item>
		<title>Formatting Issues (part of Globalization and Localization Issues)</title>
		<link>http://tc.eserver.org/26186.html</link>
		<guid>http://tc.eserver.org/26186.html</guid>
		<description>This article addresses all formatting concerns related to software localization. It discusses country and regional differences in addresses, currency, dates, numerals, paper sizes, telephone numbers, time and units of measure. Very thorough!</description>
	</item>
	<item>
		<title>Language Issues (part of Globalization and Localization Issues)</title>
		<link>http://tc.eserver.org/26185.html</link>
		<guid>http://tc.eserver.org/26185.html</guid>
		<description>This article is a very good primer on the language issues involved in localization software. It touches upon topics such as language direction, capitalization, code pages, fonts and input methods, to name just a few. It gives a reader a solid understanding of the complexity and factors involved in localizing software into different languages.</description>
	</item>
	<item>
		<title>Localization Planning</title>
		<link>http://tc.eserver.org/26184.html</link>
		<guid>http://tc.eserver.org/26184.html</guid>
		<description>Localization is the process of customizing your application for a given culture/locale. Localization consists primarily of translating the user interface. Proper planning will help ensure your application is localized in a timely and cost effective manner.</description>
	</item>
	<item>
		<title>Overview of Globalization and Localization</title>
		<link>http://tc.eserver.org/26183.html</link>
		<guid>http://tc.eserver.org/26183.html</guid>
		<description>In the past, the term localization often referred to a process that began after an application developer compiled the source files in the original language. Another team then began the process of reworking the source files for use in another language. The original language, for example, might be English, and the second language might be German. That approach, however, is prohibitively expensive and results in inconsistencies among versions. It has even caused some customers to purchase the original-language version instead of waiting months for the localized version. A more cost effective and functional model divides the process of developing world-ready applications into three distinct parts, globalization, localizability, and localization.</description>
	</item>
	<item>
		<title>String-Related Issues (part of Globalization and Localization Issues)</title>
		<link>http://tc.eserver.org/26187.html</link>
		<guid>http://tc.eserver.org/26187.html</guid>
		<description>This article discusses common occurring problems related to string resources include the text that appears in an application&apos;s user interface and tips on how to avoid them.</description>
	</item>
	<item>
		<title>Testing for Globalization and Localization</title>
		<link>http://tc.eserver.org/26190.html</link>
		<guid>http://tc.eserver.org/26190.html</guid>
		<description>This article discusses key testing phrases needed for a successful world ready software application: globalization testing, localizability testing and localization testing.</description>
	</item>
	<item>
		<title>User Interface Issues (part of Globalization and Localization Issues)</title>
		<link>http://tc.eserver.org/26188.html</link>
		<guid>http://tc.eserver.org/26188.html</guid>
		<description>Loads of tips on how to design world ready user interface. It addresses issues that might occur in messages, menus and dialog boxes, icons and bitmaps, access and shortcut keys as well as user interface controls.</description>
	</item>
	<item>
		<title>Can Color-Blind Users See Your Site?</title>
		<link>http://tc.eserver.org/26037.html</link>
		<guid>http://tc.eserver.org/26037.html</guid>
		<description>Information that will help you to create more readable Web sites.</description>
	</item>
	<item>
		<title>Avoiding Automatic Refresh</title>
		<link>http://tc.eserver.org/25968.html</link>
		<guid>http://tc.eserver.org/25968.html</guid>
		<description>Describes an alternative to automatic page refresh in HTML. Automatic page refresh can confuse users with cognitive disabilities when a page reloads without the user&apos;s request. This article provides you with instructions on how to apply explicit manual control of page refreshing.</description>
	</item>
	<item>
		<title>Captions and Audio Descriptions for PC Multimedia</title>
		<link>http://tc.eserver.org/25969.html</link>
		<guid>http://tc.eserver.org/25969.html</guid>
		<description>This article discusses the various types of captions, when to use captions, as well as the various types of audio descriptions.</description>
	</item>
	<item>
		<title>Cascading Style Sheets</title>
		<link>http://tc.eserver.org/25973.html</link>
		<guid>http://tc.eserver.org/25973.html</guid>
		<description>Web authors gain unprecedented control over the look of documents with Cascading Style Sheets (CSS). This section contains a list of articles that are available for CSS in Microsoft Internet Explorer.</description>
	</item>
	<item>
		<title>Console Accessibility</title>
		<link>http://tc.eserver.org/25970.html</link>
		<guid>http://tc.eserver.org/25970.html</guid>
		<description>This white paper is intended to show how the console Application Programming Interfaces (APIs) can be used to programmatically access information about the console and applications running under the console in Windows XP.</description>
	</item>
	<item>
		<title>Create More Accessible UI with Dynamic Annotation</title>
		<link>http://tc.eserver.org/25972.html</link>
		<guid>http://tc.eserver.org/25972.html</guid>
		<description>This article discusses dynamic annotation (DA), a feature that allows developers to improve the accessibility of their user interface.</description>
	</item>
	<item>
		<title>Creating Text Equivalents for Images</title>
		<link>http://tc.eserver.org/25971.html</link>
		<guid>http://tc.eserver.org/25971.html</guid>
		<description>This article is for developers and content editors seeking to supplement the visual elements of a user interface with text equivalents. This article describes what text equivalents are, why they are required, how to create them, and the best approach to writing and editing them.</description>
	</item>
	<item>
		<title>Improving Web Site Usability and Appeal</title>
		<link>http://tc.eserver.org/25774.html</link>
		<guid>http://tc.eserver.org/25774.html</guid>
		<description>This document describes research findings that can provide designers and producers with ideas to increase the usability and appeal of Web sites. Although most of the tips will not surprise experienced designers or producers, this document should be helpful as a reference, checklist, reminder, or brainstorming tool. Each section gives a broad overview of an appeal concept, a site review checklist, and a list of concrete design tips. Some ideas may work as described, but designers will usually need to creatively adapt an idea to their particular site.</description>
	</item>
	<item>
		<title>Personas, Participatory Design and Product Development: An Infrastructure for Engagement</title>
		<link>http://tc.eserver.org/24672.html</link>
		<guid>http://tc.eserver.org/24672.html</guid>
		<description>The design of commercial products that are intended to serve millions of people has been a challenge for collaborative approaches. The creation and use of fictional users, concrete representations commonly referred to as &apos;personas&apos;, is a relatively new interaction design technique. It is not without problems and can be used inappropriately, but based on experience and analysis it has extraordinary potential. Not only can it be a powerful tool for true participation in design, it also forces designers to consider social and political aspects of design that otherwise often go unexamined.</description>
	</item>
	<item>
		<title>Localization Guidelines for Language and Terminology</title>
		<link>http://tc.eserver.org/23959.html</link>
		<guid>http://tc.eserver.org/23959.html</guid>
		<description>How does your writing style affect localization? The following list of suggestions provides some language and terminology guidelines that should ease localizing your application.</description>
	</item>
	<item>
		<title>Localization Guidelines for Your User Interface</title>
		<link>http://tc.eserver.org/23960.html</link>
		<guid>http://tc.eserver.org/23960.html</guid>
		<description>When delivering your product in foreign languages, it is important to consider how the user interface will appear to users around the world. While there are no hard-fast rules, the following suggestions provide some guidance in facilitating localization in regard to your user interface.</description>
	</item>
	<item>
		<title>Personas: Practice and Theory</title>
		<link>http://tc.eserver.org/23293.html</link>
		<guid>http://tc.eserver.org/23293.html</guid>
		<description>&apos; Personas&apos; is an interaction design technique with considerable potential for software product development. In three years of use, our colleagues and&#xD;we have extended Alan Cooperís technique to make&#xD;Personas a powerful complement to other usability&#xD;methods. After describing and illustrating our approach,&#xD;we outline the psychological theory that explains why&#xD;Personas are more engaging than design based&#xD;primarily on scenarios. As Cooper and others have&#xD;observed, Personas can engage team members very&#xD;effectively. They also provide a conduit for conveying a&#xD;broad range of qualitative and quantitative data, and&#xD;focus attention on aspects of design and use that other&#xD;methods do not.</description>
	</item>
	<item>
		<title>Web Page Design: Implications of Memory, Structure and Scent for Information Retrieval</title>
		<link>http://tc.eserver.org/23261.html</link>
		<guid>http://tc.eserver.org/23261.html</guid>
		<description>The authors describe an experiment to see if large breadth and decreased depth is preferable, both subjectively and via performance data, while attempting to design for optimal scent throughout different structures of a web site. This work is testing the theories of Miller in his classic &apos;The Magical Number Seven, Plus or Minus Two.&apos;</description>
	</item>
	<item>
		<title>Toward Usable Browse Hierarchies for the Web</title>
		<link>http://tc.eserver.org/23218.html</link>
		<guid>http://tc.eserver.org/23218.html</guid>
		<description>The goal of the following study was to determine the potential usefulness of tracking traversal patterns through a browse hierarchy as a way to monitor confusion and determine its source. The major conclusion that can be drawn from this study is that this method is a useful and insightful way to monitor user experience.</description>
	</item>
	<item>
		<title>Layout Tips for Technical Papers in Microsoft Word 2000</title>
		<link>http://tc.eserver.org/22743.html</link>
		<guid>http://tc.eserver.org/22743.html</guid>
		<description>Here are some tips that I have gathered for making technical publications in Microsoft Word 2000. The tips are written for someone with experience using MS Word who needs a boost on the basic techniques for specific layout problems. In developing and documenting these techniques, I have in mind a regular, technical conference paper with columns, equations, and figures. There is an accompanying MS Word document that gives examples of these techniques.</description>
	</item>
	<item>
		<title>A Disagreeably Facetious Type Glossary</title>
		<link>http://tc.eserver.org/22635.html</link>
		<guid>http://tc.eserver.org/22635.html</guid>
		<description>For the amusement and edification of people beginning a love affair with fonts.</description>
	</item>
	<item>
		<title>Color Management and Windows: An Introduction</title>
		<link>http://tc.eserver.org/22502.html</link>
		<guid>http://tc.eserver.org/22502.html</guid>
		<description>An overview of Microsoft image color management technology.</description>
	</item>
	<item>
		<title>The Windows 95 User Interface: A Case Study in Usability Engineering</title>
		<link>http://tc.eserver.org/21879.html</link>
		<guid>http://tc.eserver.org/21879.html</guid>
		<description>The development of the user interface for a large commercial software product like Microsoft Windows 95 involves many people, broad design goals, and an aggressive work schedule. This design briefing describes how the usability engineering principles of iterative design and problem tracking were successfully applied to make the development of the UI more manageable. Specific design problems and their solutions are also discussed.</description>
	</item>
	<item>
		<title>The Windows 95 User Interface: Iterative Design and Problem Tracking in Action</title>
		<link>http://tc.eserver.org/21880.html</link>
		<guid>http://tc.eserver.org/21880.html</guid>
		<description>The Windows 95 user interface: iterative design and problem tracking in action.</description>
	</item>
	<item>
		<title>WikiWiki as Tech Review Vehicle</title>
		<link>http://tc.eserver.org/21807.html</link>
		<guid>http://tc.eserver.org/21807.html</guid>
		<description>Like most technical writers, getting my feature team to review my help topics for technical accuracy is like keeping an Iditarod team from making a dash for the nearest McDonalds or garbage dump in the middle of a blinding blizzard.  Technical contributors want to participate in technical documentation reviews but they rarely have enough bandwidth to do so effectively. Consequently, I spend a lot of time trying to determine the most effective way to squeeze my teammates for feedback.  This can be a painstaking process, especially for technical writers who are unlucky enough to work with teams that are halfway around the world or spread across the country. Some contributors only produce if I corner them in their office with a paper copy.  Others are overly motivated, but I love them all the same.  Most technical reviewers, at least at Microsoft, require a combination of:  incentives (food, beer, ...), attention getters (a stern note from their manager) and tech review tools that fit their working style and team culture.</description>
	</item>
	<item>
		<title>Microsoft Manual of Style 3.0</title>
		<link>http://tc.eserver.org/21592.html</link>
		<guid>http://tc.eserver.org/21592.html</guid>
		<description>Complete styles and guidelines for publishing a variety of technical publications.</description>
	</item>
	<item>
		<title>Convince the Crowd With Presentations and Diagrams</title>
		<link>http://tc.eserver.org/20491.html</link>
		<guid>http://tc.eserver.org/20491.html</guid>
		<description>Why just get by with a boring presentation when you can create a dynamite Microsoft Office PowerPoint® presentation or a colorful Microsoft Office Visio® diagram? Get ready to impress the big boss or the new team with simple ideas that go a long way.</description>
	</item>
	<item>
		<title>Character Design Standards</title>
		<link>http://tc.eserver.org/20396.html</link>
		<guid>http://tc.eserver.org/20396.html</guid>
		<description>The purpose of the Character Design Standards is to state the general rules for character shapes in Latin based languages in digital fonts. Primarily defining the guidelines designers use for character alignments, both vertical and horizontal and how these relate to other similar characters or character groups.</description>
	</item>
	<item>
		<title>Field Oriented Design Techniques: Case Studies and Organizing Dimensions</title>
		<link>http://tc.eserver.org/19142.html</link>
		<guid>http://tc.eserver.org/19142.html</guid>
		<description>An article of faith among members of the CHI community is that successful design stems from the synthesis of a profound understanding of users&apos; work and the capabilities offered by technology.</description>
	</item>
	<item>
		<title>Measuring User Motivation from Server Log Files</title>
		<link>http://tc.eserver.org/19023.html</link>
		<guid>http://tc.eserver.org/19023.html</guid>
		<description>Estimating user interest and motivation by just counting page requests from a World Wide Web server log (or &apos;hits&apos;) provides a distorted metric of user activity. Some of the reasons why this metric is unreliable are that the path dependent nature of hyperlink usability treats index and navigational aid pages as equal to the goal, because differenes in web browsers can determine how effectively users can percieve content and navigational alternatives, and because the poorly designed structure and content of the documents themselves can inhibit users from finding what they are looking for. This paper proposes that measures of how much time users spend looking at a page are better estimates of user interest than page hits, providing simple human factors principles have been applied. An extended example of how this method might be used to collect and analyze data is also included. The types of decisions that can be made by authors and system administrators based on a time-based metric of user interest is summarized.</description>
	</item>
	<item>
		<title>&amp;#65173;&amp;#65166;&amp;#65188;&amp;#65248;&amp;#65220;&amp;#65212;&amp;#65252;&amp;#65247;&amp;#65165; &amp;#65250;&amp;#65184;&amp;#65228;&amp;#65251;</title>
		<link>http://tc.eserver.org/18993.html</link>
		<guid>http://tc.eserver.org/18993.html</guid>
		<description>A glossary of Microsoft terms for Arabic localization.</description>
	</item>
	<item>
		<title>ﺔﺑﺍﻮﺑ ﻉﻭﺮﺸﻣ</title>
		<link>http://tc.eserver.org/18992.html</link>
		<guid>http://tc.eserver.org/18992.html</guid>
		<description>ﺐﻳﺮﻌﺘﻟﺍ ﺩﻮﻬﺟ ﺪﻴﺣﻮﺘﻟ ﺖﻧﺮﺘﻧ​ﻹﺍ ﻲﻓ ﺔﺌﻴﺑ ﺩﺎﺠﻳﺇﻮﻫ ﺓﺭﺩﺎﺒﻤﻟﺍ ﻩﺬﻫ ﻦﻣ ﻲﺴﻴﺋﺮﻟﺍ ﻑﺪﻬﻟﺍ,ﺓﺭﺩﺎﺒﻤﻠﻟ ﺔﻴﺳﺎﺳ​ﻷﺍ Áﻯﺩﺎﺒﻤﻟﺍ ﺢﺿﻮﺗ ﺔﻴﻟﺎﺘﻟﺍ ﻁﺎﻘﻨﻟﺍﻭ :&#xD;&#xD;1. ﻉﻭﺮﺸﻤﻟﺍ ﺎﻫﺎﻘﻠﺘﻳ ﻲﺘﻟﺍ ﺕﺎﺣﺍﺮﺘﻗ​ﻻﺍﻭ ﺩﻭﺩﺮﻟﺍﻭ ﺕﺎﺑﺎﺠﺘﺳ​ﻻﺍ ﻦﻋ ﻝﻮﺌﺴﻤﻟﺍ&#xD;ﺕﺎﻌﻣﺎﺠﻟﺍ ﻦﻣ ﺔﻴﻨﻌﻤﻟﺍ ﻑﺍﺮﻃ​ﻷﺍ ﺓﻮﻋﺪﺑ ﻡﻮﻘﻨﺳ ﺖﻧﺮﺘﻧ​ﻹﺍ ﻰﻠﻋ ﻊﻗﺍﻮﻤﻟﺍ Áﺎﺸﻧﺇ ﺪﻌﺑ Áﺎﻄﺳﻭ ﺢﻴﺷﺮﺘﻟ ¡ﺐﻳﺮﻌﺘﻟﺍ ﻝﺎﺠﻣ ﻲﻓ ﺔﻠﻣﺎﻌﻟﺍ ﺕﺎﺴﺳﺆﻤﻟﺍﻭ ﺪﻫﺎﻌﻤﻟﺍﻭmoderators ﻝﺎﺠﻤﻟﺍ ﺍﺬﻫ ﻲﻓ ﻦﻴﻄﻴﺸﻧ .ﺔﻴﺋﺎﻬﻨﻟﺍ ﺕﺎﻴﺻﻮﺘﻟﺍ ﻢﻳﺪﻘﺗﻭ ﺔﻟﻭﺬﺒﻤﻟﺍ ﺩﻮﻬﺠﻟﺍ ﻰﻠﻋ ﻑﺍﺮﺷ​ﻹﺎﺑ ﻡﻮﻘﻳ ﻡﺎﻋ ﻖﺴﻨﻣ ﺭﺎﻴﺘﺧﺎﺑ ﺎﻘﺣ​ﻻ Áﺎﻄﺳﻮﻟﺍ Á​ﻻﺆﻫ ﻡﻮﻘﻴﺳﻭ .</description>
	</item>
	<item>
		<title>Introduction to MLang</title>
		<link>http://tc.eserver.org/18487.html</link>
		<guid>http://tc.eserver.org/18487.html</guid>
		<description>MLang implements a set of services that is designed to help make software that interacts with Internet data more international. More specifically, MLang helps solve problems presented by the multilingual environment that exists for software today. This article describes the services that are provided by the MLang Component Object Model (COM) object.</description>
	</item>
	<item>
		<title>Microsoft Accessibility</title>
		<link>http://tc.eserver.org/18298.html</link>
		<guid>http://tc.eserver.org/18298.html</guid>
		<description>Microsoft Active Accessibility 2.0 is a COM-based technology that improves the way accessibility aids work with applications running on Microsoft Windows operating systems. It provides dynamic-link libraries that are incorporated into the operating system as well as a COM interface and application programming elements that provide reliable methods for exposing information about user interface elements.&#xD;&#xD;By following accessibility design practices and using Microsoft Active Accessibility, you can make technology products for your customers with accessibility needs.</description>
	</item>
	<item>
		<title>Ask Dr. International</title>
		<link>http://tc.eserver.org/18260.html</link>
		<guid>http://tc.eserver.org/18260.html</guid>
		<description>This online column is devoted entirely to internationalization and all of its related issues. Dr. International&apos;s focus is in the area of his actual work, the Windows International group (responsible for the global support in products such as Windows 2000 and Windows XP, but anything international that is related to Microsoft products can be fair game here!</description>
	</item>
	<item>
		<title>Examining World Wide Web Designs--Lessons from Pilot Studies</title>
		<link>http://tc.eserver.org/14812.html</link>
		<guid>http://tc.eserver.org/14812.html</guid>
		<description>Since 1994, our faculty and graduate students have studied a variety of design issues critical to enhancing the effectiveness of World Wide Web (WWW) sites. Guided by earlier literature from such wide-ranging disciplines as information design, text legibility, hypertext, multimedia, interface design, human computer interaction, and communication science, we have completed five studies. Further, we developed a research protocol designed to enhance the effectiveness of WWW sites for education and information delivery. Our research protocol was guided by Berger and Chaffee&apos;s (1987) communication science orientation where communication science seeks to understand the production, processing, and effects of symbol and signal systems by developing testable theories, containing lawful generalizations, that explain phenomena associated with production, processing and effects.</description>
	</item>
	<item>
		<title>Help! It&apos;s Not Just a Beatles Movie</title>
		<link>http://tc.eserver.org/14213.html</link>
		<guid>http://tc.eserver.org/14213.html</guid>
		<description>Windows Help has steadily improved to the point where the Windows XP Help and Support Center provides nearly exhaustive answers to your queries. Here’s how the Help and Support Center works.</description>
	</item>
	<item>
		<title>DHTML References</title>
		<link>http://tc.eserver.org/13785.html</link>
		<guid>http://tc.eserver.org/13785.html</guid>
		<description>The reference material accessed through the following links will help you to create compelling Dynamic HTML (DHTML) Web pages.</description>
	</item>
	<item>
		<title>Microsoft HTML Help SDK</title>
		<link>http://tc.eserver.org/13782.html</link>
		<guid>http://tc.eserver.org/13782.html</guid>
		<description>Microsoft® HTML Help is the standard help system for the Windows platform. Authors can use HTML Help to create online help for a software application or to create content for a multimedia title or Web site. Developers can use the HTML Help API to program a host application or hook up context-sensitive help to an application. As an information delivery system, HTML Help is suited for a wide range of applications, including training guides, interactive books, and electronic newsletters, as well as help for software applications.&#xD;&#xD;HTML Help offers some distinct advantages over standard HTML, such as the ability to implement a combined table of contents and index and the use of keywords for advanced hyperlinking capability. The HTML Help compiler (part of the HTML Help Workshop) makes it possible to compress HTML, graphic, and other files into a relatively small compiled help (.chm) file, which can then be distributed with a software application, or downloaded from the Web.</description>
	</item>
	<atom:link href="http://tc.eserver.org/publisher/Microsoft.xml" rel="self" type="application/rss+xml"/>
</channel>
</rss>