A directory of resources inthe field of technical communication.


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Guide to Weblog Comments

Leaving a comment on someone's weblog is like walking into their living room and joining in on a conversation. As in real life, online there are some people who are a pleasure to converse with, and some who are not.

Trapani, Gina. LifeHacker (2005). Articles>Writing>Community Building>Blogging


How to Write a Business Letter That Gets Results

I can’t tell you how many truly awful letters I’ve had to read in my life. As a former administrative assistant, I was responsible for all the unsolicited submissions to a major New York museum. Artists and collectors all over the country (and abroad) wrote to have their work considered for display or acquisition, and to be honest the decision frequently rested more on the quality of their cover letter than on their work — which, romantic dreams aside, rarely if ever sells itself.

LifeHacker (2008). Articles>Business Communication>Correspondence


Install Windows' Old-School "Help" in Windows 7

If you've installed older software in Windows 7, you might notice that .hlp-formatted Help files aren't recognized or supported. Microsoft offers a free download to read and manage those WinHelp files.

Purdy, Kevin. LifeHacker (2009). Articles>Documentation>Online>Help

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