Bridging the Back-Office/Front-Office Gap  

With 75% of your organization's information contained in unstructured formats, can you transform it into 'usable content?' The problem that e-business exposes most often is inadequate integration.

Gross, Mitchell. KMworld (2001). Articles>Knowledge Management>Content Management

Content Management: Reaching the Next Level

In spite of the ongoing efforts of vendors and user organizations, the management of non-structured data (content) continues to be a problem, with significant impact. Yet evidence indicates that content management (CM) is being deployed more widely within vanguard organizations, with major benefits. And among the lessons to be learned from their experiences, focusing on the quality of metadata and content standards continues to be a leading success factor.

Kittmer, Sarah. KMworld (2006). Articles>Content Management

Content, the Once and Future King  

Content is the digital-stuff we use everyday in our work lives to sell and service, help and maintain our customers, our partners and ourselves. Content is the evidence of what we do. Carl Sagan said about life on Earth, 'We are star-stuff.' In our business lives, we are content-stuff. Enterprise Content Management emerges as the key factor in employee empowerment.

Moore, Andy. KMworld (2001). Articles>Content Management

Enterprise Content Management is a Key Success Factor for an e-Business Infrastructure  

The growth of e-business is driving organizations to manage and distribute digital content, including images, computer-generated output, business documents, rich media and more.

Zimmer, Mike. KMworld (2001). Articles>Knowledge Management>Content Management

The Enterprise Information Portal and eBusiness  

The rapid advance of the Internet, groupware, relational databases and search engines allows knowledge workers to come together and share ideas and information as never before.

KMworld (2001). Articles>Collaboration>Online

Enterprise Profiling  

Documents play a vital role in Enterprise Content Management. Unlike other content sources, 'document' creation and capture can occur at every desktop, in every process, and by every on-line application.

Strong, Karen V. KMworld (2001). Articles>Content Management>Single Sourcing

The High Cost of Not Finding Information  

In an increasingly information-based world, we turn out complex products that are less tangible than they are knowledge-based. The very complexity of the decisions we make and the products we manufacture makes it impossible to check, test and retest them adequately enough to be sure that they will function properly in any circumstance. Information disasters are a growing threat, and one that few businesses can ignore.

Feldman, Susan. KMworld (2004). Articles>Knowledge Management>Information Design>Search

Managing Email Content—Challenges and Benefits  

As more organizations embrace e-mail as their primary method of communication, most overlook the fact that e-mail contains evidence of business decisions, actions and transactions.

Abaza, Bisher. KMworld (2001). Articles>Knowledge Management>Email

Maximizing Corporate Bandwidth Utilization and User Satisfaction ... at the Same Time!  

We are drowning in a sea of information. The challenge is to learn to swim in that sea, rather than drown in it.

Warner, Scott. KMworld (2001). Articles>Knowledge Management>Content Management

The Rise of Web Intelligence  

We live in a market of instant information, where perception and image are increasingly linked to stock prices and the best strategic plans can be undermined in the course of a morning.

Denton, Nick. KMworld (2001). Articles>Management>Knowledge Management

Storage and Enterprise Content Management  

Almost one-third of the users reported that more than 40 percent of the storage spending is for unstructured documents and information--I think that percentage will continue to grow annually. Further, AIIM President John Mancini, who prepared the report, found that larger organizations especially are aggressively pursuing consolidation and rationalization of their storage and archiving strategies--but that cost is not the prime motivation behind those activities.

McKellar, Hugh. KMworld (2006). Articles>Content Management>Information Design>Content Strategy

Streamlining the Decision Cycle Through Collaborative Decision Management  

Over the last 20 years, management philosophy has shifted from 'command and control' to a more distributed and enabled management philosophy.

Frid, Randy and Randall Eckel. KMworld (2001). Articles>Management>Collaboration

Tools for the World-Weary Knowledge Worker  

The project was a good test of the personal and portable knowledge worker tools that I have been recommending over the past four years, and a chance to reflect on how they all fit together. These are the items of hardware and software that proved most valuable to me.

Barth, Steve. KMworld (2006). Careers>Writing>Knowledge Management

Understanding Open Source, Part 1  

Open source software is big news right now. We've heard from big-name corporations who support it and oppose it. A number of high-profile intellectual property battles concern it. You probably know an open source zealot who's spent some time extolling its virtues. Open source software is a good thing, and has an important place in the tech sector. Closed source software also has its place, and the industry will benefit most from cooperation between the two.

Feldman, David. KMworld (2006). Articles>Technology>Software>Open Source

Using Content Management to Realize a Competitive Advantage  

Pundits claim that the Web levels the playing field for many businesses today. And yet, few have been able to field a truly winning proposition online.

Christian, Martyn. KMworld (2001). Articles>Content Management>Management

Was There Always Information?  

'There's always been information,' said a member of an information architects mailing list I audit. I think that's probably not true, and it has implications for what we think our businesses are made out of.

Weinberger, David. KMworld (2006). Articles>Knowledge Management