Site Navigation and Its Impact on the Content Viewed by the Virtual Scholar: A Deep Log Analysis    

is paper presents early findings of a unique analysis that related questionnaire data to site usage as recorded in the transaction log reports of ScienceDirect, for the same people. Its focus is the differences in the online behaviour of three types of navigational users: those accessing the site via a gateway (either via a reference hyperlink or subject search facility), those using the on site search facility and those employing menus. Towards this end 16,865 sessions were analysed and grouped by navigational entry and compared over three types of online behaviour: the viewing of articles in press (AIP), the number of different journals viewed in a session and the viewing of old material. A strong association was found between form of navigation and behavioural trait. Those using menus were more likely to view AIPs, while those using the search facility were more likely to view a greater number of different journals and were more likely to view older material. This supports a hypothesis proposed by Nicholas et al. (2006) that use of the online searching facility increases the visibility of material irrespective of journal and age and results in a greater use of older material and a more diverse journal use compared to other online and off-line information retrieval methods. Although research has been undertaken on the different strategies that users employ to navigate and find their way around a collection of content (e.g. a digital library), this we believe is the first time the effect of different navigational strategies on outcomes (for example, what is viewed) has been investigated.

Huntington, Paul, David Nicholas and Hamid R. Jamali. Journal of Information Science (2007). Articles>Web Design>Research>Log Analysis

Filtering and Withdrawing: Strategies for Coping with Information Overload in Everyday Contexts    

The study investigates the ways in which people experience information overload in the context of monitoring everyday events through media such as newspapers and the internet. The findings are based on interviews with 20 environmental activists in Finland in 2005. The perceptions of the seriousness of problems caused by information overload varied among the participants. On the one hand, information overload was experienced as a real problem particularly in the networked information environments. On the other hand, information overload was perceived as an imagined problem with some mythical features. Two major strategies for coping with information overload were identified. The filtering strategy is based on the determined weeding out of material deemed useless. This strategy is favoured in networked information environments. The withdrawal strategy is more affectively oriented, emphasizing the need to protect oneself from excessive information supply by keeping the number of information sources to a minimum.

Savolainen, Reijo. Journal of Information Science (2007). Articles>Information Design>Audience Analysis>User Centered Design

Employing Log Metrics to Evaluate Search Behaviour and Success: Case Study BBC Search Engine    

This paper argues that metrics can be generated from search transactional web logs that can help evaluate search engine effectiveness. Search logs from the BBC website were analysed and metrics extracted. Two search metrics — the time lapse between searches and the number of searches in a session — were developed to see whether they could measure search success or satisfaction. In all, 4 million search statements by 900,000 users were evaluated. The BBC search engine possessed a number of functional attributes which sought to improve retrieval and these were subjected to the two metrics to help determine how successful they were in practice. There was some evidence to support the proposition that the search outcome metrics did indeed indicate the effectiveness of engine functionality. The authors argue that this result is significant in that the identification of search outcome metrics will pave the way for assessing the effectiveness of site specific search engines and a greater understanding of the effectiveness of search engine functionality.

Huntington, Paul, David Nicholas and Hamid R. Jamali. Journal of Information Science (2007). Articles>Web Design>Case Studies>Log Analysis

Web Retrieval Systems and the Greek Language: Do They Have an Understanding?    

Searching the web is a common activity of web users. English and non-English speakers utilize international or local search engines so as to satisfy their information needs. Most of the attempts at evaluation of search engines focus on English queries and on English document collections. In this paper an evaluation methodology is presented and the capabilities of international and local web retrieval systems using Greek queries are evaluated based on this method. We aim at identifying difficulties and knowledge requirements when using a Greek supporting search engine. The importance of interface localization and the effects of standard information retrieval techniques such as case insensitivity, stopword removal and simple stemming are studied in international and local search engines. The evaluation methodology is applicable to other non-English natural languages as well.

Lazarinis, Fotis. Journal of Information Science (2007). Articles>Web Design>Search>Language

Lost in Translation: Contributions of Editors to the Meanings of Text    

Authors of scientific articles in one language are often required to provide abstracts of their papers in a second language, and they use a variety of ways to achieve this.

Hartley, James, Alan Branthwaite, Frank Ganier and Laurent Heurley. Journal of Information Science (2007). Articles>Language>Editing>Translation

Popularity and Findability Through Log Analysis of Search Terms and Queries: The Case of a Multilingual Public Service Website    

SHIL on the Web is the website of the Israeli Citizens' Advice Bureau. It provides information about rights, social benefits, government and public services and civil obligations. Activity on the site approaches 10,000 pages visited per day. It has interfaces in four languages: Hebrew, Arabic, Russian and English. Logfile analysis of the SHIL website revealed to our surprise that about 60.7% of the requests reaching SHIL from external sites (excluding requests from robots) are from general search engines (e.g. Google and MSN), and users reach a specific page on the site linked from the search results page. This finding seems to indicate that the site is not known well enough to the public. On the other hand the site is very active, thus it seems to serve Israeli citizens well, even without being a well known brand. In this paper we analyzed the external requests coming from search engines. The analysis is based on the 266,295 queries from search engines that reached SHIL during March—October 2005. Studying queries submitted to search engines is a novel technique for analyzing the access patterns to the site and provides a better understanding of the user needs and intentions than analyzing the distribution of the visited pages only. We are not aware of any previous study that analyzed the relation between the query submitted to the search engine and the webpage the user clicked on the search results page. Since search engines provide snippets, when the user clicks on a specific page he already has some information on what is to be found on the page and the user makes a conscious decision to click on the specific result. Thus, this type of analysis provides additional information about the users' actual information needs.

Ravid, Gilad, Judit Bar-Ilan, Shifra Baruchson-Arbib and Sheizaf Rafaeli. Journal of Information Science (2007). Articles>Web Design>Search>Language

The Folksonomy Tag Cloud: When is it Useful?    

The weighted list, known popularly as a `tag cloud', has appeared on many popular folksonomy-based web-sites. Flickr, Delicious, Technorati and many others have all featured a tag cloud at some point in their history. However, it is unclear whether the tag cloud is actually useful as an aid to finding information. We conducted an experiment, giving participants the option of using a tag cloud or a traditional search interface to answer various questions. We found that where the information-seeking task required specific information, participants preferred the search interface. Conversely, where the information-seeking task was more general, participants preferred the tag cloud. While the tag cloud is not without value, it is not sufficient as the sole means of navigation for a folksonomy-based dataset.

Sinclair, James and Michael Cardew-Hall. Journal of Information Science (2008). Articles>Web Design>Information Design>Metadata

The Quality of Evidence in Knowledge Management Research: Practitioner versus Scholarly Literature    

The viability of KM partly rests on how researchers garner empirical support for their purported theories. One aspect of this would involve the evaluation of the evidence provided in KM research. This paper presents a comparative study of the evidence that is presented in scholarly and professional literature on KM. For this purpose, the paper introduces a typology of evidence to analyze the data obtained from the survey of the literature. The classification based on this typology reveals quantitative differences between the types of evidence put forth in the scholarly and practitioner literature. More interestingly, however, our analysis reveals differences in terms of the questions they ask, the perspective they adopt, and the methods they follow to convince others of the validity of their claims. We explain these differences in terms of the notions of `blackboxing' and `performance' borrowed from actor-network theory.

Ekbia, Hamid R. and Noriko Hara. Journal of Information Science (2008). Articles>Knowledge Management>Research

A Uniform Conceptual Model for Knowledge Management of International Copyright Law    

Copyright issues are significant for worldwide information sharing, while mutual understanding about the commonalities and differences among international copyright law articles is difficult due to the diversity of legal knowledge representation. The goal of our research is to propose an appropriate methodology and capture a uniform conceptual model that will provide semantic level representation for processing and modelling international legal knowledge using ontological technology. This paper proposes a preliminary intention-oriented legal knowledge model as a pivotal model that, from the viewpoint of intention behind the law, manages and models legal knowledge derived from international law documents. We develop a domain ontology — international copyright law ontology, which is used as a fundamental conceptual framework to maintain consistency among diverse legal knowledge representations.

Lu, Wenhuan and Mitsuru Ikeda. Journal of Information Science (2008). Articles>Intellectual Property>Copyright>Knowledge Management

Longitudinal Trends in Academic Web Links    

Longitudinal studies of web change are needed to assess the stability of webometric statistics and this paper forms part of an on-going longitudinal study of three national academic web spaces. It examines the relationship between university inlinks and research productivity over time and identifies reasons for individual universities experiencing significant increases and decreases in inlinks over the last six years. The findings also indicate that between 66 and 70% of outlinks remain the same year on year for all three academic web spaces, although this stability conceals large individual differences. Moreover, there is evidence of a level of stability over time for university site inlinks when measured against research productivity. Surprisingly, however, inlink counts can vary significantly from year to year for individual universities, for reasons unrelated to research which undermines their use in webometrics studies.

Payne, Nigel and Mike Thelwall. Journal of Information Science (2008). Articles>Web Design>Academic>Hypertext

Web Robot Detection in the Scholarly Information Environment    

An increasing number of robots harvest information on the world wide web for a wide variety of purposes. Protocols developed at the inception of the web laid out voluntary procedures in order to identify robot behaviour, and exclude it if necessary. Few robots now follow this protocol and it is now increasingly difficult to filter for this activity in reports of on-site activity. This paper seeks to demonstrate the issues involved in identifying robots and assessing their impact on usage in regard to a project which sought to establish the relative usage patterns of open access and non-open access articles in the Oxford University Press published journal Glycobiology, which offers in a single issue articles in both forms. A number of methods for identifying robots are compared and together these methods found that 40% of the raw logs of this journal could be attributed to robots.

Huntington, Paul, David Nicholas and Hamid R. Jamali. Journal of Information Science (2008). Articles>Web Design>Research>Online

The Effects of Socio-Technical Enablers on Knowledge Sharing: An Exploratory Examination    

Recently, the need for knowledge management has been drastically increasing so organizations may meet the high level of dynamic, complex business change and uncertainty. In particular, knowledge sharing has been recognized as a critical process through which organizational knowledge can be utilized. For successful knowledge sharing, companies need to capitalize on various socio-technical enablers. The primary objective of this paper is to provide a better understanding of how these enablers can affect knowledge sharing intention and behavior, and explore practical implications for knowledge sharing. For this purpose, the paper proposes a theoretical model to investigate these enablers from a socio-technical perspective. PLS (Partial Least Square) analysis was employed to validate the model. This field study involves 164 users. Furthermore, interviews with experts were investigated for practical implications. Our analysis reveals that social enablers such as trust and reward mechanisms are more important than technical support in isolation for facilitating knowledge sharing.

Choi, Sue Young, Young Sik Kang and Heeseok Lee. Journal of Information Science (2008). Articles>Knowledge Management>Content Management>Collaboration

Cyberabstracts: A Portal on the Subject of Abstracting Designed to Improve Information Literacy Skills    

With the overall purpose of improving the information literacy skills of librarianship and information science students, an academic portal specifically centred on abstracts and abstracting resources is proposed. We take the existing literature, together with our knowledge and experience of abstract/abstracting topics and web-based technologies to conceive the research design. The research mainly consists of the selection, assessment and web-display of the most relevant abstracts on knowledge management, information representation, natural language processing, abstract/abstracting, modelling the scientific document, information retrieval and information evaluation. The resulting Cyberabstracts portal presents its products consistently and includes reference, abstract, keywords, assessment and access to the full document. Improvement opportunities for this unique subject-based gateway, representing much more than a mere subject catalogue, are uncovered as the starting point on a planned route towards excellence.

Pinto, Maria. Journal of Information Science (2008). Articles>Information Design>Databases>Metadata

Amusing Titles in Scientific Journals and Article Citation    

The present study examines whether the use of humor in scientific article titles is associated with the number of citations an article receives. Four judges rated the degree of amusement and pleasantness of titles of articles published over 10 years (from 1985 to 1994) in two of the most prestigious journals in psychology, Psychological Bulletinand Psychological Review. We then examined the association between the levels of amusement and pleasantness and the article’s monthly citation average. The results show that, while the pleasantness rating was weakly associated with the number of citations, articles with highly amusing titles (2 standard deviations above average) received fewer citations. The negative association between amusing titles and subsequent citations cannot be attributed to differences in the title length and pleasantness, number of authors, year of publication, and article type (regular article vs comment). These findings are discussed in the context of the importance of titles for signalling an article’s content.

Sagi, Itay and Eldad Yechiam. Journal of Information Science (2008). Articles>Publishing>Research>Scientific Communication

Knowledge Organization Trends in Library and Information Studies: A Preliminary Comparison of the Pre- and Post-Web Eras    

Qualitative analyses were used to launch a preliminary exploration of the dominant knowledge organization (KO) trends in the pre- and post-web eras. Data for this study was assembled by searching the Library, Information Science, and Technology Abstracts database for articles that have used the term `knowledge organization' or `information organization' in their titles, abstracts, or descriptors. Taken as a whole, these preliminary results suggest that the content of the KO literature has shifted since the advent of the web. Although classic KO principles remain prominent throughout both eras, the presence of new content areas, such as metadata, denotes a shift in KO trends. In the pre-web era, the literature was related in large part to indexing and abstracting. In contrast, cataloging and classification issues dominate the landscape in the post-web era. The findings from this paper will be of particular use to those interested in learning about upcoming trends in the KO literature.

Saumure, Kristie and Ali Shiri. Journal of Information Science (2008). Articles>Knowledge Management>Research>Online

Social Software: Fun and Games, or Business Tools?    

This is the era of social networking, collective intelligence, participation, collaborative creation, and borderless distribution. Every day we are bombarded with more publicity about collaborative environments, news feeds, blogs, wikis, podcasting, webcasting, folksonomies, social bookmarking, social citations, collaborative filtering, recommender systems, media sharing, massive multiplayer online games, virtual worlds, and mash-ups. This sort of anarchic environment appeals to the digital natives, but which of these so-called `Web 2.0' technologies are going to have a real business impact? This paper addresses the impact that issues such as quality control, security, privacy and bandwidth may have on the implementation of social networking in hide-bound, large organizations.

Warr, Wendy A. Journal of Information Science (2008). Articles>Software>Business Communication>Social Networking

Health Informatics: Current Issues and Challenges    

Health informatics concerns the use of information and information and communication technologies within healthcare. Health informatics and information science need to take account of the unique aspects of health and medicine. The development of information systems and electronic records within health needs to consider the information needs and behaviour of all users. The sensitivity of personal health data raises ethical concerns for developing electronic records. E-health initiatives must actively involve users in the design, development, implementation and evaluation, and information science can contribute to understanding the needs and behaviour of user groups. Health informatics could make an important contribution to the ageing society and to reducing the digital divide and health divides within society. There is a need for an appropriate evidence base within health informatics to support future developments, and to ensure health informatics reaches its potential to improve the health and well-being of patients and the public.

Bath, Peter A. Journal of Information Science (2008). Articles>Knowledge Management>Scientific Communication>Biomedical

Electronic Scholarly Publishing and Open Access    

A review of recent developments in electronic publishing, with a focus on Open Access (OA) is provided. It describes the two main types of OA, i.e. the `gold' OA journal route and the `green' repository route, highlighting the advantages and disadvantages of the two, and the reactions of the publishing industry to these developments. Quality, cost and copyright issues are explored, as well as some of the business models of OA. It is noted that whilst so far there is no evidence that a shift to OA will lead to libraries cancelling subscriptions to toll-access journals, this may happen in the future, and that despite the apparently compelling reasons for authors to move to OA, so far few have shown themselves willing to do so. Conclusions about the future of scholarly publications are drawn.

Oppenheim, Charles. Journal of Information Science (2008). Articles>Publishing>Research>Open Source

The Last 50 Years of Knowledge Organization: A Journey Through My Personal Archives    

At the time when the Institute of Information Scientists was launched, well established principles of classification, especially faceted classification, provided an excellent springboard for developments in knowledge organization thereafter. The principles of thesaurus construction and use were worked out during the first two decades of the Institute's existence. Up until the end of the 1980s, most practical systems to exploit any of these vocabularies were held on cards, some of them highly ingenious. The subsequent arrival of the desktop computer, soon followed by the growth of networks providing access to an almost unimaginable quantity and variety of resources, has stimulated evolution of the knowledge organization schemes to exploit the technology available. Anecdotes of events and practical applications of controlled vocabularies illustrate this account of developments over the period.

Dextre Clarke, Stella G. Journal of Information Science (2008). Articles>Publishing>Research>History

The Evolution of Visual Information Retrieval    

This paper seeks to provide a brief overview of those developments which have taken the theory and practice of image and video retrieval into the digital age. Drawing on a voluminous literature, the context in which visual information retrieval takes place is followed by a consideration of the conceptual and practical challenges posed by the representation and recovery of visual material on the basis of its semantic content. An historical account of research endeavours in content-based retrieval, directed towards the automation of these operations in digital image scenarios, provides the main thrust of the paper. Finally, a look forwards locates visual information retrieval research within the wider context of content-based multimedia retrieval.

Enser, Peter. Journal of Information Science (2008). Articles>Content Management>Visual Rhetoric>Search

The Information User: Past, Present and Future    

The emergence of research on various aspects of `information behaviour' is explored and its growth as a subject of academic research is documented. The origin of the field as a potential aid to the development of library and information services is noted, as is the transition from this status to that of a subject for research at PhD level and beyond. The development of the field has thus led to a division between the needs of academia for theoretically grounded work, and the needs of the field of practice for guidance for service development. There is, today, a disconnection between research and practice, to a significant extent: early research was undertaken by practitioners but today academic research dominates the scene. Suggestions are made as to how this disconnection can be repaired.

Wilson, Tom. Journal of Information Science (2008). Articles>User Centered Design>Information Design>Search

Information Policies: Yesterday, Today, Tomorrow    

This article presents a brief history of the development of ideas about national and organizational information policies, from the first establishment of a UK Ministry of Information in the First World War to the present day. The issues and tensions that have characterized attempts to develop and implement policies on the national and organizational scale are discussed, with particular reference to: the power relations between the parties to them; the relative significance accorded to information technology and information content; the transition from formulating policy to acting on it; and the threats to the survival of those policies that get as far as implementation. In conclusion, the contribution to date of information science to the theory and practice of information policies is assessed, and suggestions are offered on directions for future efforts, in the light of the past of this interesting field.

Orna, Elizabeth. Journal of Information Science (2008). Articles>Information Design>Policies and Procedures>History

The Sociological Turn in Information Science    

This paper explores the history of `the social' in information science. It traces the influence of social scientific thinking on the development of the field's intellectual base. The continuing appropriation of both theoretical and methodological insights from domains such as social studies of science, science and technology studies, and socio-technical systems is discussed.

Cronin, Blaise. Journal of Information Science (2008). Articles>Scientific Communication>Research>Cultural Theory

On the History of Evaluation in Information Retrieval    

This paper is a personal take on the history of evaluation experiments in information retrieval. It describes some of the early experiments that were formative in our understanding, and goes on to discuss the current dominance of TREC (the Text REtrieval Conference) and to assess its impact.

Robertson, Stephen. Journal of Information Science (2008). Articles>Information Design>Assessment>Search

Bibliometrics to Webometrics    

Bibliometrics has changed out of all recognition since 1958; becoming established as a field, being taught widely in library and information science schools, and being at the core of a number of science evaluation research groups around the world. This was all made possible by the work of Eugene Garfield and his Science Citation Index. This article reviews the distance that bibliometrics has travelled since 1958 by comparing early bibliometrics with current practice, and by giving an overview of a range of recent developments, such as patent analysis, national research evaluation exercises, visualization techniques, new applications, online citation indexes, and the creation of digital libraries. Webometrics, a modern, fast-growing offshoot of bibliometrics, is reviewed in detail. Finally, future prospects are discussed with regard to both bibliometrics and webometrics.

Thelwall, Mike. Journal of Information Science (2008). Articles>Research>Online>Assessment