A directory of resources inthe field of technical communication.

JCMC

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1.
#13936

Ideological Discourses in the Making of Internet Career Sites

This paper examines the ideological discourses evident in related categories of commercial World Wide Web sites during the last year of the dot-com bubble (1995-2001). It analyzes two collections of employment-related Web pages: third-party Internet career sites (such as Monster.com) and the employee recruitment sections of corporate Web sites (such as General Electric). After reviewing the historical development of Internet use for job search purposes and the effect on labor market dynamics, I estimate the extent to which discourses of community permeate these sites by using methodologies that focus on the content of Web sites and the messages conveyed by advertisements. The conclusions highlight the importance of considering ideological constructions in grasping the meaning of “discursive domains” among commercial sites on the Web.

Marschall, Daniel. JCMC (2002). Articles>Web Design

3.
#13937

Language Choice Online: Globalization and Identity in Egypt

The dominance of English on the Internet in the medium's early years caused great consternation about a possible threat to local languages and cultures. Though the hegemony of English online has since weakened, there is still concern about how English and other languages interact online, but there has been almost no research on this issue. This paper combines linguistic analysis, a survey, and interviews to examine English and Arabic language use in online communications by a group of young professionals in Egypt. The study indicates that, among this group, English is used overwhelmingly in Web use and in formal e-mail communication, but that a Romanized version of Egyptian Arabic is used extensively in informal e-mail messages and online chats. This online use of English and Arabic is analyzed in relation to broader social trends of language, technology, globalization, and identity.

Warschauer, Mark, Ghada R. El Said and Ayman Zohry. JCMC (2002). Design>Language>Localization>Middle East

4.
#13935

Mass Customization: On-line Consumer Involvement in Product Design

Mass customization, the involvement of the customer in the design, production, or delivery process before the actual sales transactions, using technology to limit the cost, is a strategy that businesses are experimenting with to provide customers with exactly the product they want, at the time they want it.

Kamali, Narges and Suzanne Loker. JCMC (2002). Design>Web Design>Personalization

5.
#26759

Researching Internet-Based Populations: Advantages and Disadvantages of Online Survey Research, Online Questionnaire Authoring Software Packages, and Web Survey Services

This article examines some advantages and disadvantages of conducting online survey research. It explores current features, issues, pricing, and limitations associated with products and services, such as online questionnaire features and services to facilitate the online survey process, such as those offered by web survey businesses. The review shows that current online survey products and services can vary considerably in terms of available features, consumer costs, and limitations. It is concluded that online survey researchers should conduct a careful assessment of their research goals, research timeline, and financial situation before choosing a specific product or service.

Wright, Kevin B. JCMC (2005). Articles>Research>Methods>Surveys

6.
#13938

Written Interaction: A Key Component in Online Learning

Contemporary educators who view learning as interactive, discursive, and situated have argued that well-designed online conferencing environments may be particularly suited to provide the socio-cognitive support for learning seen as fundamental to constructivist pedagogies. In order to assess the relationships between online course design, participants' interactions, and learning, a first step is to examine closely and describe the nature of online class participants' interactions within synchronous and asynchronous conferences. In this article, I address the role of interactive writing as an integral element in the conceptual development that takes place in such online courses. I argue that the interactive textual environment of asynchronous online conferences is particularly facilitative of both social and cognitive construction of meaning because the nature of online interactive writing itself bootstraps the construction of meaning.

Lapadat, Judith C. JCMC (2002). Articles>Education>Online

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