IxDA Resource Library http://tc.eserver.org/publisher/IxDA_Resource_Library A listing of works published by IxDA Resource Library in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif IxDA Resource Library http://tc.eserver.org/dir/IxDA_Resource_Library Career Resources http://tc.eserver.org/26538.html http://tc.eserver.org/26538.html Folks on the Interaction Design Discussionion mailing list posted some tips and Web sites helpful in conducting a job search. Interaction Designers: What We Are, What We Do, & What We Need to Know http://tc.eserver.org/26539.html http://tc.eserver.org/26539.html A 2001 presentation by Robert Reimann and Jodi Forlizzi titled Interaction Designers: What We Are, What We Do, & What We Need to Know (ppt) provides a good overview of interaction design. UI Design Cuts McAfee's Support Calls by 90% http://tc.eserver.org/26540.html http://tc.eserver.org/26540.html When McAfee launched it's new ProtectionPilot software in the summer of 2004, the number of support calls they received was drastically less than expected and what is typical of a software launch. The article on softwareceo.com presents 23 tips attributed to McAfee's success with the ProtectionPilot launch. Yahoo! Pattern Library http://tc.eserver.org/26541.html http://tc.eserver.org/26541.html Erin Malone, Matt Leacock, and Chanel Wheeler presented their work creating a pattern library for Yahoo! at IA Summit 2005.