Recommended Texts for Research Methods Classes
A list of recommended texts for use in a research methods class, accompanied by brief reviews. The list was generated in a discussion on attw-l in February 2000.
Winsor, Dorothy A. Iowa State University. Resources>Bibliographies>Methods
Teaching Business and Technical Communication
English 504 introduces students to varying perspectives about the design and implementation of instruction in business and technical communication—with primary attention to academic classroom instruction but some attention to workplace training.
Burnett, Rebecca E. Iowa State University (2003). Academic>Courses>Education>Technical Writing
Team Conflict in ICT-Rich Environments: Roles of Technologies in Conflict Management

This study looks at how an information and communication technologies (ICT) rich environment impacts team conflict and conflict management strategies. A case study research method was used. Three teams, part of a graduate class in instructional design, participated in the study. Data were collected through observations of team meetings, interviews with individual members, plus analysis of electronic documents exchanged among team members. Findings indicate that all teams experienced conflict at some level and that conflict management strategies evolved over time. ICT played a dual role in the conflict management of teams. These technologies seemed to facilitate conflict management by offering a formal means of communication, making communication more effective, with minimal wasted or unnecessary efforts; and creating opportunities for more thoughtful reactions, with chances for reflection on the content. However, ICT also aggravated conflict, specifically when strategies for use were imposed, when team members became blunt and forthright, and when misinterpretations occurred because of differing sense of urgency in replying to emails.
Correia, Ana-Paula. Iowa State University (2007). Articles>Collaboration>Technology>Case Studies
In this course we will explore the various forms and media by which working professionals convey technical information to both expert and novice audiences. As a student in this course, you will learn to write a variety of genres used in technical communication -- resumés and cover letters, memos, proposals, progress reports and final reports.
Sauer, Geoffrey. Iowa State University (2003). Academic>Courses>TC>Technical Writing
In this course, we will explore the various forms and media by which working professionals convey technical information to both internal and external audiences. As a student in this course, you will learn to write a variety of genres used in technical communication -- résumés and cover letters, memos, proposals, progress reports, and final reports. To facilitate production of such documents, you will also learn to use several types of desktop software, such as Microsoft Word, Excel, and PowerPoint, as well as others.
Honeycutt, Lee. Iowa State University (2001). Academic>Courses>TC>Technical Writing
Technology and Professional Workgroups
Through both theory and practice, we will explore various computer technologies used to support professional communication within groups. In the first part of the course, we will study major theories of group interaction and computer-mediated communication to gain critical faculties for examining the use of technology by professional workgroups. In the second part, we will use these theories to investigate specific technologies, such as email, Lotus Notes, NetMeeting, and other groupware applications used in various professional contexts. You will leave this course with not only a working familiarity with such technologies, but also a theoretical framework for critiquing their use in future workplace settings.
Honeycutt, Lee. Iowa State University (2000). Academic>Courses>TC>Collaboration
Technology, Rhetoric, and Professional Communication
This course offers students in various disciplines a critical view of the technologies now shaping workplace communication and our society as a whole. Using rhetorical theories of technology, we will examine the historical roots of communication technology and explore a number of economic and ethical issues spawned by the computer revolution. Students will gain a deep understanding of how technology impacts the decisions of technical communicators in an increasingly electronic workplace.
Sauer, Geoffrey. Iowa State University (2005). Academic>Courses>Technology>Rhetoric
Theory and Research in Professional Communication
This graduate course will study theoretical constructs and issues that inform workplace professional communication. Inherently a multi-disciplinary activity, professional comm-unication draws on theories from fields as different as rhetoric and science, psychology and philosophy, sociology and linguistics. This term we will focus specifically on rhetoric, on the relationships between author, text and reader, and on philosophies of science and language as they apply to workplace practice.
Sauer, Geoffrey. Iowa State University (2005). Academic>Courses>Rhetoric
Writing for the World Wide Web
Through course readings, class discussion, and web projects, you'll learn to apply rhetorical principles of audience analysis, invention, organization, style, and design to hypermedia authoring; to use hypertext markup language as a presentation tool for publishing on the World Wide Web; to plan and manage web projects; to develop independent learning and problem-solving skills.
Payne, Don. Iowa State University (2002). Academic>Courses>Web Design>Writing
Writing for the World Wide Web
Course goals: to analyze specific audiences and rhetorical situations in the design of large-scale Web sites; to apply the principles of information architecture to the creation of intuitive navigation systems and a seamless user experience; to learn how hypertext markup language (HTML) renders Web pages and supports the use of graphics, video, and other media; and to learn the basics of visual design and production as they relate to Web photographs and graphic images.
Honeycutt, Lee. Iowa State University (2002). Academic>Courses>Web Design>Writing
Writing for the World-Wide Web
Teaches how to apply the principles of information architecture to the creation of intuitive navigation systems and a seamless user experience.
Sauer, Geoffrey. Iowa State University (2004). Academic>Courses>Web Design>Writing
Writing for the World-Wide Web
Teaches how to apply the principles of information architecture to the creation of intuitive navigation systems and a seamless user experience.
Sauer, Geoffrey. Iowa State University (2003). Academic>Courses>Web Design>Writing
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