An interview with the senior manager of Library and Document Services for the International Crops Research Institute for the Semi-Arid Tropics.
Kudesia, Saurabh. International Journal for Technical Communication (2007). Articles>Interviews>Information Design
KnowGenesis International Journal for Technical Communication (IJTC)

KnowGenesis IJTC is a freely available, international, scholarly journal, dedicated to making accessible the results of research across a wide range of information-related disciplines under Technical Communication. KnowGenesis publishes both referred papers and working papers in the fields of technical communication, documentation, information science, information and technology management, information systems and information policy.
Kudesia, Saurabh. International Journal for Technical Communication (2005). Journals>TC
KnowGenesis Online Forum for Technical Communication

KnowGenesis is a forum to promote free exchange of thoughts, knowledge and literature in the field of technical communication. KnowGenesis is the dream shared by two technical communicators - Ginu George and Saurabh Kudesia. Their intense interest clubbed with knowledge collaboration led to the formation of KnowGenesis. The co-foundersà ideology is reflected in the way KnowGenesis is designed. KnowGenesis provides open access to all its content on the principle that making information freely available to the public supports a greater global exchange of knowledge.
Kudesia, Saurabh. International Journal for Technical Communication. Resources>Documentation>Online>Technical Writing
KnowGenesis Online Library for Technical Communication

KnowGenesis Library is India's first online library for Technical Communication. Within few months of its launch, KnowGenesis library is already creating waves in the international technical writing community. The library has more than 1200 important documents, reference materials, articles, e-books etc contributed by our members. KnowGenesis library is also partnering with Digital Curation Center UK for promoting digital preservation and is opening great opportunities for Indian technical writer to mark their presence in the international market. The information provided on the KnowGenesis library is FREE for all and just require a one time FREE registration (http://knowgenesis.org/tc/index.php?option=com_registration&task=register). There is no charge/fee whatsoever involved for using the library material. Registered users can submit their work to the library, browse through the large collection of material and can even volunteer for the administration.
Kudesia, Saurabh. International Journal for Technical Communication (2005). Resources>Documentation>Tools>Technical Writing
Knowledge Audit: Is it Necessary for Your Organization? 
Views on various dimensions of the knowledge audit (KA) process, and how organizations can use this tool to achieve organizational objectives. During the discussion, participants analyzed the pre-requisites, advantages, and process of the knowledge audit. This article presents a summarized version of the issues discussed.
George, Ginu. International Journal for Technical Communication (2007). Articles>Information Design>Knowledge Management
Knowledge Audit: Is it Necessary for Your Organization?
IJTC invited several experts to share their views on various dimensions of the knowledge audit (KA) process, and how organizations can use this tool to achieve organizational objectives. During the discussion, participants analyzed the pre-requisites, advantages, and process of the knowledge audit. This article presents a summarized version of the issues discussed.
George, Ginu. International Journal for Technical Communication (2007). Articles>Knowledge Management>Assessment
Knowledge Discovery: New Ground, New Challenges
Before taking the challenge of handling information efficiently head on, automated programs for Knowlege Discovery and data analysis have to prove their worth by providing easy-to-use tools for everyday use.
Kudesia, Saurabh. International Journal for Technical Communication (2007). Articles>Knowledge Management>Assessment>Software
Review: Knowledge Management Systems: A Text Mining Perspective

Hsinchun Chen, in his book Knowledge Management Systems: A Text Mining Perspective, has made knowledge management look simple and understandable.
Kirloskar, Mukta. International Journal for Technical Communication (2006). Articles>Reviews>Knowledge Management
Knowledge Management--Issues and Challenges in the Corporate World
The first of those challenges is merely getting individuals within the company to communicate with each other, wherever they are located. Many organizations have trouble getting people to share information who aren't on the same floor, so adding remote workers or those in other geographical locations can prove difficult. Corporations are realizing how important it is to 'know what they know' and to be able to make maximum use of the knowledge. This knowledge resides in many different places, such as, databases, knowledge bases, filing cabinets, and people's heads, and it is impossible to keep track of and make use of this distributed knowledge. Knowledge Management (KM) needs careful planning and analysis. While technology can support KM, it is not the be all and end all of KM. Knowledge Management decisions should be based on who (people), what (knowledge), and why (business objectives). Critical success factors for KM can be broadly categorized into four classes: people, processes, technology, and sustained strategic commitment. The four pillars of the model are also used to explain the critical success factors in Knowledge Management.
Kumar, Pankaj and Jaya Kalra. International Journal for Technical Communication (2007). Articles>Information Design>Knowledge Management>Workplace
Knowledge Management: A Practical Perspective

As organizations realize the real benefits of knowledge management, they are prepared to invest in a consistent and long-term model to leverage their true potential. But what are the critical factors determining the success of these knowledge management programs?
Kudesia, Saurabh. International Journal for Technical Communication (2006). Articles>Knowledge Management
Review: Managing your Documentation Projects

Documentation projects require a significant amount of coordination and planning, and managers often find themselves faced with the challenge of successfully integrating a range of new elements including international legal requirements, new players, budgets and scheduling demands to make a product successful. Most often they look around for solutions to develop an effective strategy for their documentation projects that places control in their hands.
Kudesia, Saurabh. International Journal for Technical Communication (2006). Articles>Reviews>Documentation>Project Management
Metadata from the world of librarians and database searching is moving to center stage in our everyday lives. And the metadata 'revolution' is coming to us through pictures--those cute, happy, funny shots of kids, parents, neighbors and workmates that we love to share and post on the internet.
Brown, Fred. International Journal for Technical Communication (2007). Articles>Information Design>Metadata
Open Access Digital Repositories: An Indian Scenario 
Open access digital repositories give barrier-free access to literature for study and research to users worldwide. They solve the pricing and permission crises for scholarly materials. This paper deals with open access digital repositories in India. The results of the study reveal that the repositories contain both published and unpublished documents, like seminar proceedings, conference papers, theses, dissertations, research reports, books, and so on. The results also point out that open access digital repositories in India are mostly subject specific and commonly use open source information repository software like DSpace, Greenstone Digital Library Software, and GNU EPrints. It is observed that generally the open access digital repositories use OAI-PMH (protocol for metadata harvesting), so that they can be accessed using search tools such as Web search engines, whereas a few don't use it but provide direct access to their documents through their websites.
Ahmed, Fayaz and Rafiq Rather. International Journal for Technical Communication (2007). Articles>TC>Information Design>International
A technical writer is not respected; information providers and reviewers do not understand the importance of documentation; my deadlines are not given priority. Do these statements sound familiar? Are there any solutions to these woes that will help us deliver the best output to the end-user?
Lawrence, Prema. International Journal for Technical Communication (2006). Articles>Writing>Technical Writing>Workplace
Quality Criteria for Indexes, Website Navigation and Search

When users find the answers they are looking for, the investment in technical documentation gets a chance to pay off. In large volumes of technical information, just finding the answer can be half the battle. Microsoft found that users of its intranet were spending an average of 2.5 hours per day online - 50% of that being searching. This article was written as part of an experimental online workshop with the MITWA (Mentors, Indexers, Technical Writers & Associates) discussion group(http://groups.yahoo.com/group/MITWA/). The article retains the workshop format including learning assignments.
Brown, Fred. International Journal for Technical Communication (2006). Articles>Information Design>Web Design>Technical Writing
Rendezvous with KnowGenesis - Peter Ring

Documents should be user-friendly, no doubt. And tools need to be writer-friendly, and bring out the best ability of the writer to create user-friendly documents. From user-friendliness to how technical writing has changed over the years, Peter Ring shares with us insights gained from decades of experience in the field.
Kudesia, Saurabh. International Journal for Technical Communication (2006). Articles>TC
Rendezvous with KnowGenesis: Dr. Carol M. Barnum

Carol M. Barnum is Professor of Technical Communication and Director of the Usability Center, at Southern Polytechnic State University in Marietta, GA. She is also a technical communication consultant specializing in custom training and usability, an award-winning author, a top presenter at the Society for Technical Communication (STC) annual conferences, a Fellow of STC, and a recipient of the STC's Jay R. Gould Award for Excellence in Teaching Technical Communication. She was a member of the STC's board of directors for seven years, three years as a Director-Sponsor and four years as Assistant to the President for Publications. Her graduate and undergraduate courses in technical communication at Southern Polytechnic include a graduate level course in usability testing. Her consulting work includes testing hardware, computer-based training, software, and websites. Her most recent book, Usability Testing and Research, reflects the focus of her work on usability since 1992. In her discussion with KnowGenesis, she shared her views on how organizations can benefit by investing more on usability research.
Kudesia, Saurabh. International Journal for Technical Communication (2006). Articles>Interviews>TC>User Experience
Rendezvous with KnowGenesis: Geoffrey Sauer

An interview with Geoffrey Sauer, a professor of Rhetoric and Professional Communication and the director of the EServer TC Library.
Sauer, Geoffrey and Saurabh Kudesia. International Journal for Technical Communication (2007). Articles>Interviews>TC
Rendezvous with KnowGenesis: Mark H. Clifford

Mark H. Clifford's career in technical communication has included managing eighty-plus writers and designers engaged on projects with clients in the Netherlands, Belgium, and Germany. He was part of a project team that developed a process model for outsourcing, and then running technical communication groups for major organizations (HP, Nokia, Ferranti) worldwide. He currently runs his own information design and recruitment company, providing consultancy and resource solutions for European clients from offices in the UK and France.
Kudesia, Saurabh. International Journal for Technical Communication (2006). Articles>Interviews>TC
Rendezvous with KnowGenesis: Mark Neely

Master Strategist in discussion with the KnowGenesis editor-in-chief about the range of opportunities and challenges that lay ahead for the digital media industry.
Kudesia, Saurabh. International Journal for Technical Communication (2008). Journals>Interviews>Copyright
An interview with Nick Maselli, Senior Manager, English Editing Group, UTStarcom Telcom, People's Republic of China.
Kudesia, Saurabh. International Journal for Technical Communication (2007). Articles>Interviews>TC
During 1990–2002, the journal Current Science has published 291 review articles: biological sciences 135, medical sciences 53, physical sciences 31, chemical sciences 30, agricultural sciences 27, and geological sciences 15. Author synchronous self-references in each biological sciences review article and diachronous Science Citation Index (SCI) citations per review article have correlation 0.4. Recency for synchronous self-references was six years and one month, whereas half-life considering diachronous SCI citations was two years and five months. Review articles receiving ten or more SCI citations are identified. Editors of science journals may take into consideration recency while approving review submissions.
Kalyane, V.L., Anil Kumar, Anil Sagar, Anjali Prabhu, C.R. Gaderao, E.R.Prakasan, Lalit Mohan, Nita Bhaskar, Rajiv Gupta, Sanjay Kumar Singh and Vijai Kumar. International Journal for Technical Communication (2008). Articles>Research>Publishing
The SALIS: Software Repository System

Software development and related IT services have boosted the Indian economy in the recent past. There are potential opportunities to provide innovative products and services. There are a large number of small and medium sized software development enterprises that are today in the market in response to demand. While most of them are engaged in software development services, there are a few organizations involved in software product development. Parallelly, Open Source Software (OSS) developers provide the complete source code of their software (libraries, APIs, device drivers and functional packages) free of charge. There is a great incentive for software product developers to use these available resources. However, all Open Source software is subject to specific terms of use or a license which is specified as part of the software. There is no catalogued repository of open source software that provides the licensing details as well as terms of reuse of the software. Software And Licensing Information System (SALIS) fills that void and attempts to provide details required by software product developers to make a decision on what software components can be used and built upon.
Garge, Gopi Krishna, Malati Hegde, Geetha Anil Kumar and Savitha Anil Kumar. International Journal for Technical Communication (2007). Articles>Software>Databases
Technology and Knowledge Transfer: Science and Industry Working Together

Science and technology are intimately related. The technology sector that drives the modern economy would never have arisen without basic scientific research, and that research is now being funded by companies seeking to gain a technological edge over their competitors. Despite this mutual dependence, technical communication has taken different paths in science and industry. Technology and knowledge transfer, the communication of research results to an audience that can implement the results, bridges these two solitudes and strongly resembles much of the work done by other technical communicators.
Hart, Geoffrey J.S. International Journal for Technical Communication (2006). Articles>TC>Research>Workplace
The Open Market of Cut and Paste: Cure the Disease, not the Symptoms

Beyond its revolutionary timesaving approach, "cut and paste" has metamorphosed into a fancy synonym for organized knowledge piracy, and on a bigger canvas as a psychological disorder that needs to be checked.
Kudesia, Saurabh. International Journal for Technical Communication (2008). Articles>Writing>Ethics
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