#15152
Identifies several ways older technical communicators can protect themselves from age discrimination when searching for a new job.
Carliner, Saul. Intercom (2002). Careers>Interviewing>Discrimination>Elderly
#15153
Job Hunting in an Economic Downturn 
Offers tips for technical writers looking for work in a lean economy.
#15154
July 1, 2000, through August 31, 2,000
This report covers specifications, standards, and amendments received from July 1, 2000, through August 31, 2000.
Bach, Claudia. Intercom (2000). Articles>History>TC
#15155
July 15, 2001 through October 15, 2001
This report covers specifications, standards, and amendments received from July 15, 2001, through October 15, 2001.
Bach, Claudia. Intercom (2002). Articles>History>TC
#24881
Describes several disreputable search engine optimization practices for Web designers to avoid.
Wilkinson, Theresa A. Intercom (2004). Design>Web Design>Search Engine Optimization>Spam
#22792
Offers advice on creating effective FAQ documents.
Hart, Geoffrey J.S. Intercom (2004). Articles>Documentation>Technical Writing>FAQ
#15156
Discusses innovative ways to provide notations in electronic documents using Adobe Acrobat, Microsoft Word, and HTML. These methods include inserting text and voice comments, and displaying short messages.
Linderman, R. Ivan. Intercom (2000). Articles>Editing>Online
#31079
To gain a competitive edge--or even survive--in a world gone flat, a company must assert a level of uniqueness. Companies creating global Web sites can use competitive analysis and landscape analysis to analyze the market; Lee-Kim details how to add cultural analysis to this mix.
Lee-Kim, Julia. Intercom (2008). Articles>Web Design>International
#24190
Keeping Your Microsoft Word Documents Healthy
My documents keep crashing in Microsoft Word. What can I do?
Alroy, Faye. Intercom (2004). Articles>Word Processing>Software>Microsoft Word
#19663
Keyboard Shortcuts and Other Tricks
This column focuses on using a computer to increase the effectiveness (both the productivity and the quality) of editing manuscripts, with an emphasis on tools and techniques rather than issues of grammar and usage.
Hart, Geoffrey J.S. Intercom (2003). Articles>Editing>Online
#27276
The author discusses considerations in deciding whether to work abroad or not. Outlines possible goals and objectives as well as contract and visa issues.
Sala, David P. Intercom (2006). Careers>TC>International
#14647
Lathrop identifies the red flags that might indicate an uncooperative client.
Lathrop, Lori M. Intercom (2000). Careers>Freelance
#15157
Discusses training strategies for companies struggling with reorganization and the departure of knowledgeable employees.
Magnan, Raymond. Intercom (2001). Articles>Knowledge Management
#31353
Language Quality-Assurance Software 
Explores the benefits of using Language QA Software to optimize documentation for organizations and companies.
Kohl, John R. Intercom (2008). Articles>Documentation>Software>Language
#14741
Large-Scale HTML Conversion Using a Word Processor
The authors describe a process for converting Microsoft Word documents to HTML.
Hara, Takayoshi and Mayumi Seitou. Intercom (2002). Design>Web Design>Software>Microsoft Word
#14788
Wallia introduces some of the attractive features of Word 2002 and discusses the relative merits of four best-selling books on how to use the software.
Wallia, C.J.S. Intercom (2002). Articles>Technology>Software>Microsoft Word
#14657
McGowan discusses how documentation departments can ease the transition from a paper-centered work environment to an online one.
McGowan, Kevin S. Intercom (2000). Design>Documentation>Online
#14664
Bist argues that the best way for technical communicators to deepen their knowledge of their companyís product information is to teach it. Using examples from his own experience, he suggests how to prepare and teach a course on any professional subject.
Bist, Gary. Intercom (2000). Careers>Education
#15158
Illustrates how technical writers can track customer complaints and use the information to improve the usability of products and documentation.
Bist, Gary. Intercom (2002). Design>Usability>Assessment
#22790
Lessons in Internationalization
By examining some of the mistakes his company made while implementing an e-commerce Web site, Larson demonstrates the complexity of internationalization.
Intercom (2004). Design>Web Design>Localization>E Commerce
#15159
Listservs: Connecting Students with Practitioners
An instructor of technical communication describes how she uses technology to give her students access to professionals in the field.
Dyke, Julie L. Intercom (2000). Articles>Collaboration>Mailing Lists
#15160
LOA 101: Intro to Letters of Agreement
Answers some common questions about Letters of Agreement, documents used by independent contractors to define the specifics of particular projects.
Frick, Elizabeth A. 'Betsy'. Intercom (2002). Careers>Freelance>Contracts
#22794
Localization in a Time of Shrinking Budgets
Suggests ways that technical communicators can implement cost-effective localization.
Butland, Philip. Intercom (2004). Articles>Language>Localization
#13148
Location-Based Wireless Web Applications
Imagine that you’re at an amusement park with your children when, in an unguarded moment, the four-year-old wanders away. Today, you would hunt frantically for your missing child. Soon, however, you’ll be able to go to a security office where someone will display your missing child’s location on a map by tracking a cell phone or GPS (Global Positioning System) chip that you rented for the day and strapped to your child’s ankle. Science fiction? Prodgenious (www.prodgenious.com) has offered this service since the summer of 2000.
Perlin, Neil E. Intercom (2001). Articles>Web Design>Wireless Web
#19709
A discussion of the issues for a lone technical writer employed in an organization.
Alroy, Faye. Intercom (2003). Careers>TC
