A directory of resources inthe field of technical communication.

Global Knowledge

4 found.

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Decision Analysis and Risk Management: Two Sides of the Same Coin   (members only)

Every decision involves an analysis of possible future events (costs, outcomes, markets, etc.) and selection of a choice among competing alternatives. Making a decision is making a selection. This white paper will provide you with an outline of how to judge the quality of decisions by exploring how effectively the risks associated with various options have been analyzed.

Egan, Brian Denis. Global Knowledge (2006). Articles>Management>Risk Communication>Business Communication


Delegate or Suffocate: the Art of Working Through Others   (members only)

Management is delegation. Either learn to delegate or you will be buried in work that others could, and should, be doing. The more people that a manager can put to effective use, the greater the success of the manager. The more efficiently a manger can put people to work, the greater the success of the manager. As you learn to delegate effectively, your productivity and value to a corporation rise.

Egan, Brian Denis. Global Knowledge (2006). Articles>Management>Collaboration


Finding Solutions by Being Aware of the Way You Think   (members only)

It is the task of the project manager to be aware of the larger environment in which a project is operating. One approach that helps achieve this insight is systems thinking.

Fischer, Karl. Global Knowledge (2006). Articles>Project Management>Organizational Communication>Collaboration


Introduction to Requirements: The Critical Details That Make or Break a Project   (members only)

Every project has requirements. It doesn't matter if it's building hardware solutions, developing software solutions, installing networks, protecting data, or training users. For the project to be a success, knowing what the requirements are is an absolute must. Requirements exist for virtually any components of a project or task. For example, a project may require specific methods, expertise levels of personnel, or the format of deliverables. This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering, and the process for gathering requirements.

Frederick, Richard. Global Knowledge (2007). Articles>Project Management>Business Communication>Specifications

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