http://tc.eserver.org/publisher/Forrester_Research A listing of works published by Forrester Research in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Forrester_Research http://tc.eserver.org/21886.html http://tc.eserver.org/21886.html Explains that specific, measurable objectives and post-launch measurements are crucial for successfully achieving ROI (return on investment) goals. He also provides several examples aligning business and design initiatives, and prioritizing design projects relative to their ROI. http://tc.eserver.org/14173.html http://tc.eserver.org/14173.html To cope with a flood of assets, site owners turn to content management software. As they outgrow their “home brew” solutions, they buy packaged applications -- even though today’s products are immature.