A directory of resources inthe field of technical communication.

First Monday

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26.
#25861

On Becoming a Web Site   (peer-reviewed)

The course Web site is a critical mediator between the instructor and students in online classes. This requires a shift in how instructors think of their presence and influence on the classroom. This essay, based on the author’s personal experience in designing and teaching online, argues that the design of the course Web site needs to carefully reflect the passions and pedagogical philosophy that drive the instructor. It is also an argument against one–size–fits–all approaches to online course design as instantiated in most course management systems.

Mishra, Punya. First Monday (2005). Articles>Education>Online

27.
#19548

Open Networks, Closed Regimes: The Impact of the Internet on Authoritarian Rule  (link broken)

Traces Internet use in eight authoritarian and semi-authoritarian countries: China, Cuba, Singapore, Vietnam, Burma, the United Arab Emirates, Saudi Arabia, and Egypt. They discover that authoritarian governments, far from fearing the information age, have chosen to direct Internet development in ways that bolster the state. At the same time, many regimes are struggling to cope with the potent challenges posed by new technologies. The authors encourage policy makers in the U.S. and other industrialized democracies to promote specific Internet-based initiatives that foster political liberalization, rather than perpetuating the myth of the Internet as an unstoppable 'virus of freedom.'

Kalathil, Shanthi and Taylor C. Boas. First Monday (2003). Articles>Cyberculture>Government>Online

28.
#19542

The Processed Book   (peer-reviewed)

The 'processed book' is about content, not technology, and contrasts with the 'primal book'; the latter is the book we all know and revere: written by a single author and viewed as the embodiment of the thought of a single individual. The processed book, on the other hand, is what happens to the book when it is put into a computerized, networked environment. To process a book is more than simply building links to it; it also includes a modification of the act of creation, which tends to encourage the absorption of the book into a network of applications, including but not restricted to commentary. Such a book typically has at least five aspects: as self-referencing text; as portal; as platform; as machine component; and, as network node. An interesting aspect of such processing is that the author's relationship to his or her work may be undermined or compromised; indeed, it is possible that author attribution in the networked world may go the way of copyright. The processed book, in other words, is the response to romantic notions of authorship and books. It is not a matter of choice (as one can still write an imitation, for example, of a Victorian novel today) but an inevitable outcome of inherent characteristics of digital media.

Esposito, Joseph J. First Monday (2003). Articles>Publishing>Online

29.
#19534

Search Engine Personalization: An Exploratory Study   (peer-reviewed)

Web search engines are beginning to offer personalization capabilities to users. Personalization is the ability of the Web site to match retrieved information content to a user's profile. This content can be set explicitly by the user or derived implicitly by the Web site using such user profile information as zip code, birth date, etc. In this paper we report findings from a study qualitatively and quantitatively assessing the current state of personalization on 60 search engine Web sites and the personalization features available. We examined: (1) how many search engines Web sites currently offer personalization features; and, (2) the type of features that can be personalized. Findings show that: (1) eight (13 percent) of the 60 search engines, including Yahoo, AOL, Lycos, Excite and Netscape, enabled some level of personalization; and, (2) personalization features are largely related to e-mail, business and financial information, searching of a reference tool, such as yellow pages, entertainment listings, sports, and news headlines. The breadth and depth of personalization features varied across search engines, with a mean number of two personalization features per site. 'My Yahoo' had the most extensive personalization feature capability. Our findings show that despite the high level of interest in Web personalization, most search engine Web sites currently offer no or limited personalization features.

Yashmeet Khopkar, Amanda Spink, C. Lee Giles, Prital Shah and Sandip Debnath. First Monday (2000). Design>Web Design>Search

30.
#25852

Sensible Design Principles for New Networks and Services   (peer-reviewed)

The use of many complex technologies has been either much less or essentially different than what were the great expectations when development started. Based on an analysis about the reasons for past failures, we propose three rules for sensible network design process to avoid useless development efforts. First, the analysis of customer needs has to concentrate on practical uses that are likely to become everyday routines. Secondly, the development of a new technology must be based on well–defined, carefully selected core principles. Thirdly, during the development process the real experiences in real networks must be continuously taken into account.

Kilkki, Kalevi. First Monday (2005). Articles>Information Design

31.
#25596

Slashdot and the Public Sphere   (peer-reviewed)

Jurgen Habermas's theory of the public sphere provides a model of idealised democratic debate. Three major features of this model can be identified - universal access, rational debate, and a disregard for rank. This essay analyses the Slashdot model, and use it to examine Slashdot, a popular Web site, as an actualisation of public space.

Baoill, Andrew Ó. First Monday (2000). Articles>Technology>Community Building>Blogging

32.
#25860

Teaching as Performance in the Electronic Classroom   (peer-reviewed)

New developments in online educational technology have a profound effect on notions of intellectual property. Theories of the social construction of technology explain the extremely unstable nature of new technologies. Walter Ong’s theory of the alphabet effect provides insight into the ways in which knowledge changes as media of communication change. Shoshana Zuboff’s ideas on how managerial knowledge is transformed by technology help us understand how certain kinds of knowledge resist being textualized. These ideas help us understand the effects of new teaching technologies in terms of a long–standing struggle between two views of knowledge: knowledge as performance and knowledge as thing.

Brent, Doug. First Monday (2005). Articles>Education>Online

33.
#19544

The Usability of Open Source Software   (peer-reviewed)

Open source communities have successfully developed a great deal of software although most computer users only use proprietary applications. The usability of open source software is often regarded as one reason for this limited distribution. In this paper we review the existing evidence of the usability of open source software and discuss how the characteristics of open source development influence usability. We describe how existing human-computer interaction techniques can be used to leverage distributed networked communities, of developers and users, to address issues of usability.

Nichols, David M. and Michael B. Twidale. First Monday (2003). Design>Usability>Software>Open Source

34.
#25851

What's the Buzz About? An Empirical Examination of Search on Yahoo!   (peer-reviewed)

We present an analysis of the Yahoo Buzz Index over a period of 45 weeks. Our key findings are that: (1) It is most common for a search term to show up on the index for one week, followed by two weeks, three weeks, etc. Only two terms persist for all 45 weeks studied — Britney Spears and Jennifer Lopez. Search term longevity follows a power–law distribution or a winner–take–all structure; (2) Most search terms focus on entertainment. Search terms related to serious topics are found less often. The Buzz Index does not necessarily follow the "news cycle"; and, (3) We provide two ways to determine "star power" of various search terms — one that emphasizes staying power on the Index and another that emphasizes rank. In general, the methods lead to dramatically different results. Britney Spears performs well in both methods. We conclude that the data available on the Index is symptomatic of a celebrity–crazed, entertainment–centered culture.

Bladow, Nicole, Cari Dorey, Liz Frederickson, Pavla Grover, Yvette Knudtson, Sandeep Krishnamurthy and Voula Lazarou. First Monday (2005). Articles>Web Design>Search>Assessment

35.
#25863

Where Does Web Bibliographies' Author Information Come From?   (peer-reviewed)

Web pages cited with personal author identification in 12 longer Web bibliographies and a collection of 19 shorter Web bibliographies were investigated. With one exception, the personal author names could be matched in the visible text of the great majority of pages. Metatags (both for authors and for descriptions) and page titles rarely added any author information. In some cases, frames or inline graphics appeared to be the sources used. Somewhat more frequent probable sources were linked pages, such as home pages.

Craven, Timothy C. First Monday (2005). Articles>Web Design>Information Design

36.
#33206

Hypertext Links: Whither Thou Goest, and Why  (link broken)

The link is the basic element of hypertext, and researchers have long recognized that links provide semantic relationships for users. Yet little work has been done to understand the nature of these relationships, particularly in conjunction with the purposes of organizational/informational Web sites. This paper explores the semantic and rhetorical principles underlying link development and proposes a systematic, comprehensive classification of link types that would be of use to researchers and Web production teams.

Harrison, Claire. First Monday (2002). Articles>Web Design>Information Design>Hypertext

37.
#34286

Comparing Featured Article Groups and Revision Patterns Correlations in Wikipedia   (peer-reviewed)

Collaboratively written by thousands of people, Wikipedia produces entries which are consistent with criteria agreed by Wikipedians and of high quality. This article focuses on Wikipedia’s Featured Articles and shows that not every contribution can be considered as being of equal quality. Two groups of articles are analysed by focusing on the edits distribution and the main editors’ contribution. The research shows how these aspects of the revision patterns can change dependent upon the category to which the articles belong.

Poderi, Giacomo. First Monday (2009). Articles>Editing>Online>Assessment

 
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