Writers Guidelines for SMEs

As a programmer or developer, the Subject Matter Expert is concerned about developing code that is bug free and serves the client's purpose. They need to have task wise in-depth technical orientation, which often results in having a limited perspective of the user requirement. But those who wish to swap into the technical writing arena are required to have an in-depth overview and analytical outlook of the user perspective and the project in its entirety. As a Technical Writer, the Subject Matter Expert has to understand the user's mindset. Identifying the target audience, producing a document that will answer their questions readily and meeting their expectations is no easy job.

Suryakantham Ravi. Dot Net Spider (2005). Careers>Writing>Technical Writing>SMEs

Keep Your Web 2.0 Community Happy

Running a web community can be fun and rewarding, but you’re always reliant on the good faith of your members. So what happens when rogue elements threaten to disrupt, even destroy, the foundations of your virtual society? Derek Powazek has some suggestions

Powazek, Derek. Dot Net (2008). Articles>Web Design>Community Building>Social Networking