A directory of resources inthe field of technical communication.

Content Matters

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Can Wikipedia Be Trusted?

The intention of this article is to open the readers eyes to the issues with trusting user edited content. Over time, the Wikipedia may balance out. Eventually, or possibly even now, user tests are being performed to see how much content is credible. Also, the academic communities could step up and decide unanimously that the Wikipedia is not a trusted body of information to use for research. Once this happens the Wikipedia will have to change the way information within their pages is handled to maintain existence.

Hall, Lawrence. Content Matters (2006). Articles>Research>Online>Wikis


Designing Usable Sites for Children and Teens

It is often difficult for an adult designer to accurately remember what it is like to be 10 years old, and so it is important to turn to research conducted with children and teens to get a sense of their preferences.

Content Matters (2006). Articles>Web Design>Accessibility>Children


Digital Content Developers and Cultural Memory

Digital content producers must regard preservation and archiving as an essential task.

McLeod, Michael. Content Matters (2006). Articles>Web Design>Cultural Theory>History


To Speed or Impede: Considering Page Response Time In Relation To Web Design

What is the single-most important element to consider when developing a web page design strategy? Issues of navigational ease are generally an area of concern to both users and designers alike. Most users will not spend much time navigating a page that is not well organized. Color and animation are also issues of some significance. "Flashy" web pages with easily readable fonts and wonderfully coordinated colors can make browsing enjoyable. One aspect of design that isn't always so explicitly apparent to both the user and designers alike is the page response time-- just how long it takes for the web page to be "rendered" or displayed in the browser. Response time is quite possibly one of the most important issues to consider when designing a web site.

Smith, J.C. Content Matters (2006). Articles>Web Design>Usability


Usability and Branding: How to Make or Break Usability Conventions to Create Brand Identity

It has long been acknowledged in the study of usability, that the usability of a product affects the associated brand identity. While study of usability is universal to any product design, it has sprung up with the advent of the world wide web. It is becoming more important of individuals and institutions to establish a strong on-line identity for themselves or their products.

Content Matters (2006). Articles>Web Design>Marketing>Usability


What is Web 2.0 and How Will Technical Writers be Impacted?

Understanding the potential implications of a paradigm shift in how we view writing for the web. For content to reach the types of syndication and distribution imagined by web 2.0 enthusists, content needs to break free of the containers that both bind it and display it. One of the most significant ways that this transition to Web 2.0 can be seen is in the move toward XML, and semantic markup. With this move toward the granulation of content however technical writers need to rethink how to present content.

Diehl, Amy. Content Matters (2006). Articles>Web Design>Writing>Technical Writing


When Legibility, Readability and Usability Intersect, Then We Reach Our Target Audience

If we want to reach our target audiences when presenting text-based information, we as content specialists (designers, programmers, writers, and project managers) need to constantly consider usability. We must move crucial concepts of legibility, readability, and usability to the forefront of our design practices else we will unquestionably lose our audience.

Webb, Suzanne. Content Matters (2006). Articles>Web Design>Typography>Usability

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