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CM Professionals Resource Library
The Resource Library aims to provide a single comprehensive collection of content management related information.
Content Management Professionals. Resources>Directories>Content Management
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Content Management Professionals
CM Pros is a membership organization that fosters the sharing of content management information, practices, and strategies.
Content Management Professionals. Organizations>Content Management
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Designing Information That Meets Users' Needs 
Understanding users' needs is a systematic approach that draws on techniques used in software design and ethnographic-style research. These techniques include user personas, tasks analyses, and scenarios. Taken together they provide the basis of an information design that works for users.
Lasalle, Joan. Content Management Professionals (2007). Articles>Information Design>User Centered Design
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Open source is a licensing model where the software and the source code are distributed without requiring licensing fees.
Gottlieb, Seth. Content Management Professionals (2007). Articles>Software>Open Source
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What to Know About Your Audiences
If you provide your audience value in your publications equal to the effort or expense they put out, they will continue to come back. You will have created a stable system that continues to draw the audience and provide your organization with the value it deserves in return for its efforts.
Boiko, Bob. Content Management Professionals (2006). Articles>User Centered Design>Audience Analysis
