A directory of resources inthe field of technical communication.


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Most People Say No to Slow Online Video

About 81 percent of Web users leave an online video page if they encounter mid-stream rebuffering, a new study from video analytics firm TubeMogul has found. Rebuffering has become a major issue for most Web users.

Reisinger, Don. CNET (2009). Articles>Usability>Streaming>Video


Web Shui: Guerilla Usability

You have design ideas for your Web site: you've researched your competitors' strategies, and you've read books and Web style guides to learn about the conventions for usable Web sites. But you're still not sure if your visitors will find the site easy to use. What now?

Deaton, Mary M. CNET (2003). Articles>Usability>Web Design


Web Shui: Working the Guidelines

Design conventions represent the dominant and successful methods of Web site planning and creation and give you a clear set of dos and don'ts for your own site.

Deaton, Mary M. CNET (2003). Articles>User Centered Design>Web Design


What is Silverlight, Really?

Microsoft's Silverlight technology, launched at the NAB conference two weeks ago and pitched hard to developers at the Mix '07 conference this week, is being taken as a competitor to Adobe's Flash. Since it is a framework for providing rich applications to the Internet browser, it is indeed that. But though Silverlight and Flash are competing technologies, Microsoft's offering is different from Adobe's in key ways.

CNET (2007). Articles>Multimedia>Streaming>Silverlight

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