Getting the Right Tone to Your Business Letter 
When you write a business letter, it's important to use a tone that is friendly but efficient. Readers want to know there’s someone at the other end of the letter who is taking notice and showing interest in their concerns. Try to sound—and be—helpful and friendly.
Business Letter Writing. Articles>Writing>Correspondence>Business Communication
Keeping your Business Plan to the Point 
When you write a business letter, you must try not to waste your reader's time. The first step in any writing task is to set down your aim. Ask yourself, Why am I writing? and What do I want to achieve? The clearer you are in your own mind about what you want to achieve, the better your letter. These questions help you focus on the information that supports your central aim, and to cut information that's irrelevant. By doing this, you'll find you keep to the subject and perhaps write a document that is a third shorter than you would otherwise draft.
For all writers the most important people are their readers. If you keep your readers in mind when you write, it will help you use the right tone, appropriate language and include the right amount of detail.
Business Letter Writing. Articles>Writing>Business Communication>Rhetoric
Writing a Strong Opening to Your Business Letter 
Your first job in writing any letter is to gain your reader's attention. It's an important principle of effective writing to put the most important information first. Your opening paragraph is both the headline and the lead for the message that follows in the rest of the letter.
Business Letter Writing. Articles>Writing>Correspondence>Business Communication
Writing Powerful Headings for Your Business Letters 
Can you imagine reading a newspaper or magazine without any headlines or headings? Headlines and headings help us find our way around, decide what to read, signal what's coming next and highlight key points.
Business Letter Writing. Articles>Writing>Correspondence>Business Communication
Writing your Business Plan in Plain English 
Plain English is clear English. It is simple and direct but not simplistic or patronising. Using plain English doesn’t mean everyone's writing must sound the same. There is no one ‘right’ way to express an idea. There's plenty of room for your own style—but it will only blossom once you have got rid of the poor writing habits that are typical of most business writing.
Business Letter Writing. Articles>Writing>Correspondence>Business Communication
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