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Exploring Information Design and Development
Known to write a script or two to automate repetitive tasks like help builds, she also likes to write posts about XML-based information models like Darwin Information Typing Architecture (DITA). She often experiments with online help technology, enjoys writing blog entries, and wants to find new ways to use communication to help people understand technical solutions to complex problems.
Gentle, Anne. BMC Software (2007). Resources>Information Design>Documentation>Blogs
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What are your thoughts on whether wikis could be used for end-user technical documentation? I'd imagine that a more structured wiki based on DITA content (which may have already been created for end-users) might work well for technical documentation. Have you seen any good examples? I'd love to see a well-done example.
Gentle, Anne. BMC Software (2008). Articles>Content Management>Wikis>DITA
