Insensitive use of language can send discriminatory or negative messages to other people and has been demonstrated to affect learning, self-esteem, and career choices. In a business environment, our interactions with co-workers and our relationship with clients also can be affected. This page provides some general guidelines for using written and spoken language that are diversity-sensitive.
Author's Guide (2000). Reference>Writing>Discrimination
A list of frequently used and sometimes misused words, their definitions and examples of their correct usage.
Author's Guide (2001). Reference>Style Guides
Lists common phrases that make wordy documents and makes suggestions for replacing them.
Author's Guide (2000). Reference>Style Guides
Normal rules of English grammar are often violated in technical writing, sometimes with good reason. However, writers are often not aware of these violations. This guide identifies some of the rules that are most commonly violated.
Author's Guide (2001). Reference>Writing>Grammar
Provides information about citing references in your text and preparing reference lists.
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