 | | Association for Business Communication 49 found. Page 1 of 2. |
#20904
The Intercultural Committee of the Association for Business Communication is a resource for the members of the organization: to promote awareness of intercultural and international differences and similarities; to foster excellence in intercultural business communication research; to honor and celebrate cultural diversity in classrooms, in businesses, and in corporations; and to allow for different culture-driven communication styles.
Association for Business Communication. Organizations>Business Communication>International
#10053
Association for Business Communication
The Association for Business Communication (ABC) is an international organization committed to fostering excellence in business communication scholarship, research, education, and practice.
Association for Business Communication. Organizations>Business Communication>Communication
#20901
The BizCom Discussion Group focuses on issues and concerns related to business communication research, pedagogy, and practice.
Association for Business Communication. Resources>Mailing Lists>Business Communication
#10086
Business Communication Quarterly 
Business Communication Quarterly is a refereed journal devoted to the teaching of business communication, which is a broad, interdisciplinary field. It is also international, and thus the journal aims to present the field from that international perspective.
Association for Business Communication. Journals>Writing>Workplace
#26606
The Challenge of Plagiarism Control in Universities and Colleges 
The Challenge of Plagiarism Control in Universities and Colleges discusses the complex issues involved with plagiarism such as defining the term and responding to the act of plagiarism. The paper also includes data detailing who is plagiarizing and why. Finally, the paper addresses university protocol and potential for uniformity in the tracking and response of universities and colleges. The perils of not finding a way to limit or eradicate plagiarism further endanger the authenticity of a college degree.
Smydra, Rachel V. Association for Business Communication (2004). Articles>Education>Ethics>Plagiarism
#26584
Change Agents or Followers: Analyzing Genres in the Business Writing Classroom
Asking business students to perform a rhetorical analysis of generic conventions may help students gain the confidence to modify those conventions. Research shows that while generic conventions impose constraints, experienced writers also learn they have the agency to modify those conventions to meet the exigency of the rhetorical situation. The article reviews both traditional conceptions of the nature of genre as well as recent research, and describes an assignment which uses genre analysis as a means of teaching students the social nature of generic structures.
Amidon, Stevens R. Association for Business Communication (2004). Articles>Education>Genre>Business Communication
#26589
Communication Ability as a Predictor of Job Satisfaction in Managerial and Nonmanagerial Positions
This paper examines the connection between communication ability and job satisfaction. The Social Skills Inventory and the Job Descriptive Index were administered to sixty-eight participants. The mean age of participants was 26.5 (SD=8.84) and mean duration of current employment was 3.89 years (SD=5.67). The results showed a significant correlation between overall social skills and overall job satisfaction. This study also examined how managers and nonmanagers differ when examining the connection between social skills and job satisfaction. The results showed a significant correlation between nonmanager’s ability to interpret verbal and nonverbal messages and their overall job satisfaction.
Raphael, Douglas David. Association for Business Communication (2005). Careers>Management>Communication
#26576
The Corporate Web Site as an Image Restoration Tool: The Case of Coca-Cola
In this study, the communication tactics Coca-Cola uses on its Web site to mediate the negative publicity generated by the 1999 Ingram, et al. vs. The Coca-Cola Company lawsuit are examined. Drawing upon Benoit’s theory of image restoration and the metanarration construct of Venette, Sellnow, and Lang (2003), this study analyzes how Coca-Cola uses its Web site to create a secondary narrative that revises the derogatory primary narrative created by the independent media during the lawsuit. The case of Coca-Cola indicates that corporate Web sites can be an especially effective communication tool in the image-restoration phase of a crisis communication campaign.
Waller, Randall L. and Nicola Graves. Association for Business Communication (2004). Articles>Web Design>Public Relations
#26575
Critical Inquiry and the Internet: The Urban Legends Assignment
The Internet is quickly becoming the dominant communications medium in this country. As such, it warrants the same type of critical examination as television and the news media. This paper explores integrating urban legends as a critical thinking component in communication courses that focus on electronic media.
Dyrud, Marilyn A. Association for Business Communication (2004). Articles>Education>Cultural Theory
#26582
A Critique of Grammatical Coverage in Business-Communication Textbooks
Business English (BE) and business communication (BC) overlap. English handles linguistic mechanics and style, whereas communication holistically discusses the movement of a message from one person to another. The BC discipline, unfortunately, allows language basics into its pedagogy like a statistics course teaching fundamental mathematics. From the other side, some English courses teach BC before their students are able to handle that material. A subject teaches prepared students. If they are deficient, they are either kept out or the subject matter suffers.
Kenman, Leon F. Association for Business Communication (2004). Articles>Education>Grammar>Business Communication
#31369
Electronic Portfolios: For Assessment and Job Search
Electronic portfolios have slipped silently into colleges and universities as effective assessment tools of student work.
Brammer, Charlotte. Association for Business Communication (2007). Articles>Education>Portfolios
#26580
The Emerging Role of Emotional Intelligence in Business Communication Classes
Communication is a major component of emotional intelligence models. While we teach persuasive writing, presentations, bad news, good news, and you orientation in our business communication classes, to date we have not looked at the effects emotional intelligence has on our teaching. Emotional intelligence encompasses all areas that we teach in business communication. The purpose of this paper is to show how emotional intelligence is a part of what makes some people good business communicators and others poor ones. If we knew which students had a high-level or which had a low level of emotional intelligence, hypothetically that information could help us teach business communication concepts more efficiently in our classrooms.
Martin, Jeanette S. Association for Business Communication (2004). Articles>Education>Business Communication>Emotions
#26579
This article explains how strengthening communication skills of our diverse workers could enhance competence, cooperation, and confidence in the workplace. A study focusing on language barriers was used to emphasize how variations in communication can, if not handled properly, escalate into conflicts in the workplace. Findings from the study that negatively affect productivity: lack of adequate training, lack of awareness of the culture of diverse groups and the perception that some were being subjected to racism and stereotypes are discussed.
Nealy, Chynette and Amiso George. Association for Business Communication (2004). Careers>Business Communication>Discrimination>Education
#26594
Perhaps the most obvious example of innovation in faculty performance is the adoption of new technologies for research. Both administrators and faculty have expressed concern about the role that electronic publications play in their research evaluation systems, particularly in Business Schools, where scholarly publication is often emphasized over other activities. Yet, there appears to be no empirical evidence for the way that electronic journals, conference proceedings, and abstracts are evaluated compared to printed paper versions. Therefore, this study sought to determine how Business School Deans regard the physical form in which their faculty are publishing.
Hynes, Geraldine E. and Robert Stretcher. Association for Business Communication (2005). Articles>Publishing>Online>Assessment
#26590
FACE Considerations in Upward Influencing in an Indian Workplace
This study is a first attempt at using Speech Act Theory (SAT), as a way to analyze and explain how upward influence (UI) strategies are performed. Based on SAT and considerations of face, as explained by Brown and Levinson (1987), this study tries to explain UI strategies used by members within an Indian workplace. We carefully selected six examples of UI to demonstrate how SAT can be useful in analyzing UI strategies. We found that even the slightest change in the anticipated degree of willingness or receptivity of the receiver necessitates a change in the strategy to be adopted. Violations of sincerity conditions and/ or inappropriate threats to face create infelicitous conditions and may lead to failed attempts at UI.
Kaul, Asha and Charlotte D. Brammer. Association for Business Communication (2005). Careers>Management>International>India
#26583
This paper explores the possibility that trained business communication professionals might perceive differentially the quality of the identical entrepreneurial presentations, depending on whether they are in audio or print form. By conducting a comparative analysis of heard and read versions of these speeches, we uncovered evidence which frames the following discourse. Results point to the variables which shape either (1) oral communication with an immediately- present audience, or (2) written transcripts with a distanced or imagined set of readers. This has aided us in identifying the funding for new ventures.
Sokuvitz, Sydel and Stephen Spinelli. Association for Business Communication (2004). Articles>Business Communication>Collaboration>Genre
#26593
From Sentence to Bullet: How to Style a One-Page Résumé for Traction
The one-page MBA résumé has become, in graduate management education, the self-representational document of choice. Sentences are out, bullets are in, details remain. The key is how to detail the bullet to describe, define, and deliver, in non-narrative form, professional achievements and accomplishments. In this paper, I examine samples of raw quasi-narrative descriptions and suggest restyled improvements for single-line bullets that more clearly, precisely, and effectively represent how authors describe their achievements. The raw data come from a data set of some 400 résumés submitted as a task in a studio-based broadcast course on business communication. The authors are mid-level managers in Latin America enrolled in a global MBA program. The paper examines the content and form of the objective, summary, and professional experience sections of the résumé and provides a set of tips for written language use in the résumé.
Staczek, John J. Association for Business Communication (2005). Careers>Resumes>Management>Business Communication
#26607
This paper describes the progress of an original pilot program that used surveys and reported results from students and faculty concerning student improvement in writing and presentation skills from a convenience sample of courses. Based on the responses to these surveys a pre-test writing instrument and a presentation assessment instrument were designed for and administered to incoming students during their MBA orientation session. Also included in the orientation session were two modules that focused on plagiarism issues and the use of web-based technology for research. This program will be expanded to include post-writing critiques and portfolio communication evaluations.
Alpern, Barbara E., David C. Odett and Richard Pietila. Association for Business Communication (2004). Articles>Education>Business Communication
#26608
Juror Information on the Web: A Usability and Design Study of Hispanic Populated Counties in Texas
In response to the initiative of providing juror education materials online, this study proposes that unless Web sites are designed in a usable fashion, initiative could fail to enhance jury response and further aggravate the problem of under-representation by minorities. This study suggests that all online juror information Web sites be analyzed for “usability” if they are to be an effective education tool. Specifically, this study focused on online materials that will reach primarily Hispanic jurors. The state of Texas has 254 counties, of which 187 have Web sites or addresses. For this study, we selected all the counties with a Hispanic population of 50.1% or higher (34 counties). Of those 34 counties, 24 had actual Web sites. Of the 24 counties with Web sites, only five had juror education materials online and so were selected for this study. Prospective jurors were selected from each of the identified counties and were asked to evaluate the Web sites for usability. Participants were asked to visit each of the five Web sites and then complete both an evaluation instrument modified for this study but based on the work of Jonathan Palmer and a checklist of basic Web design guidelines modified for this study but based on the work of Jakob Nielsen. The resulting data will further contribute to the literature for future Web design by counties with a large percentage of Hispanic potential jurors that intend to implement No. 2188.
Jones, Irma, Jana Arney and Ann Blankenship. Association for Business Communication (2004). Articles>Web Design>Government
#26592
This case study documents how a small business school, as part of a strategic planning initiative to improve career services, added a career planning lab to an existing managerial communication course. The lab guides students through a series of self-directed activities such as reading assignments, worksheets, Internet site visits, and completion of instruments. The process results in a summary document and a targeted resume that are reviewed during a one-on-one meeting with the school’s academic advisor and graded for course credit. The study includes a summary of student evaluations along with reflections on lessons learned.
May, Gary L. Association for Business Communication (2005). Articles>Education>Business Communication
#26573
Meeting the Challenges of Grading Online Business Communication Assignments
Marking and grading assignments submitted in an online environment require the use of different methods than the traditional on-campus counterpart. The best method to accomplish this marking and grading depends on personal preference and the accessibility of various hardware and software choices. These choices include printing and hand marking papers, using word processing software, Adobe Acrobat software, or specialty software designed specifically for marking writing assignments. Each of the choices has advantages and disadvantages.
Jennings, Susan Evans and Melane Z. McCuller. Association for Business Communication (2004). Articles>Education>Online
#26574
Learning no longer has to depend solely on text resources when learners have access to multimedia resources and developing technologies. The lecture is now encapsulated and available for replay and, like a novel, provides the user with direction not just destination. This paper highlights how technology adds value to the academic learning experience/environment for business communication with a focus upon televised courses, streaming videos, instant messaging and Web-based resources. Implications for the learning experience are: (1) oral and written language use become more dynamic; (2) learner outcomes are audience- and message-centered; and, (3) content instruction is analytical.
Fortune, Mary F. and John J. Staczek. Association for Business Communication (2004). Articles>Education>Instructional Design>Multimedia
#31368
Multilingual Websites with Open Source Content Management Systems
Open source content management systems can be installed free of charge on an entity's servers or web hosting account, and provide a way for organizations to develop multilingual web sites. There are some challenges in finding a good open source content management system, but there are several that can fit a variety of needs. An example CMS is Plone, which has strong support for different languages, and which also integrates tools for managing the translation of content.
Kelsey, Todd. Association for Business Communication (2006). Articles>Content Management>Localization>Language
#26591
Our Students' Audiences: What Do Employers and Faculty Really Want?
Business communication courses teach written and oral communication skills with an emphasis on using technology. This study asks 221 South Texas employers and 212 faculty members of a regional university to rate employees’ and students’ communication skill competencies. The survey asked 12 questions—four about written competencies, five on verbal, and three on technology skills. Employers consistently rated employees higher than faculty rated students. The ratings offer implications for the business communication course—basic grammar and punctuation need to be emphasized.
Bennington, Ashley J. Association for Business Communication (2005). Careers>Management>Communication>Assessment
#26588
The Power of PowerPoint: Providing MBAs a Leadership Edge
Edward Tufte (2003) argues that PowerPoint is so flawed that it is impossible to communicate anything meaningful using it. The medium is not flawed; the users are. Instead of condemning PowerPoint, we owe it to the MBAs to teach them how to use this powerful communication tool. Knowing how to use PowerPoint effectively can give MBAs a leadership edge. This article discusses what we should be teaching the MBAs to allow them to take advantage of PPT and use it to deliver powerful presentations.
Barrett, Deborah J. Association for Business Communication (2005). Articles>Presentations>Management>Microsoft PowerPoint
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