http://tc.eserver.org/publisher/Article_Alley A listing of works published by Article Alley in the field of technical communication. en-us Copyright (c) 2005-10 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Article_Alley http://tc.eserver.org/29998.html http://tc.eserver.org/29998.html A good User Document includes sections on how to set up, use, and care for the product. However, to create a great User Document, the technical writer should use the Persona, generated in the analysis of the User/Reader, to create the topics for the most useful section of the User Document. This article describes this procedure. http://tc.eserver.org/29999.html http://tc.eserver.org/29999.html Take the time to avoid gender-specific language in your business and technical writing. Given the consequences of being misunderstood, it is well worth the extra effort. Remember, anything that distracts the reader, detracts from your message.