A directory of resources inthe field of technical communication.


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Active Capture Design Case Study: SIMS Faces

We present a design case study for the SIMS Faces application. The SIMS Faces application is an Active Capture application that works with the user to take her picture and record her saying her name for inclusion on the department web page.

Chang, Ana Ramírez and Marc Davis. AIGA (2006). Articles>Web Design>Photography>Case Studies


AIGA Design Forum: Information Design

Webster's Dictionary defines information as: "The act of informing; the communication of knowledge". Information design is a highly specialized area of design that involves making large amounts of complex information clear and accessible to audiences of one to several hundred thousand. This section of Design Forum looks at characteristics and issues connected to this interesting and often misunderstood area of design. It contains articles both general and specialized that address issues, constraints and characteristics and attempts to formulate a working definition for those who are new to the subject. Is information design the best example of 'form following function' in graphic design? Designers usually love it or hate it...why?

Irwin, Terry. AIGA. Design>Information Design>Community Building


AIGA Design Forum: Professional Practices

As a champion of creativity, quality and a strong sense of community, AIGA is a valuable resource for designers seeking support for the work we do. Professional Practices focuses on important issues designers face daily, from the pragmatic matters of management to the pursuit of design excellence and integrity. Sometimes our work can be magical, other times our work can be mundane, and on any given day we believe this forum is the place to seek best practices, share success stories, and address the challenges of our profession.

Shelton, Sam. AIGA. Design>Graphic Design>Professionalism>Community


AIGA Experience Design: Case Study Archive

Welcome practitioners, educators and students from all experience design disciplines! The goal of this archive is to build a teachable and learnable body of knowledge for the extended experience design community, which can be referenced and is freely accessible. These cases have been peer-reviewed and present best-practices from each year.

AIGA. Resources>Directories>Information Design>Case Studies


AIGA Typography Forum

This forum is for the passionate. It’s for those who are crazy in love with type, absolutely hate the problems fonts can cause, have an uncontrollable need to learn more about typography, or an irresistible desire to share typographic opinions and stories. This is not a place for the typographically indifferent. This is the place to rant about dumb quotes (hey, I still see them in supposedly good design), find out why font foundries don’t want you to embed fonts in the files you send to service bureaus, discuss the merits of Emigre’s new font family, or ponder the value of hanging punctuation. It’s a place for criticism, observations and lively discourse. Come on in!

AIGA. Design>Typography


American Institute of Graphic Arts (AIGA)

The purpose of AIGA is to further excellence in communication design as a broadly defined discipline, strategic tool for business and cultural force. AIGA is the place design professionals turn to first to exchange ideas and information, participate in critical analysis and research and advance education and ethical practice.

AIGA (2001). Organizations>Graphic Design


Archiving Experience Design: A Virtual Roundtable Discussion

The following discussion was conducted over a six-week period late in 2002. We invited members of Loop’s advisory board and several distinguished guests to address the question of how we, as an emerging community of interest, might begin to address the critical question of preserving the history of our field.

AIGA (2003). Design>User Experience>History


Border Crossing: The Role of Design Research in International Product Development   (peer-reviewed)

At a time when theorists write of globalization as a global and local process, businesses can little afford to make assumptions about customers, even in traditional markets. This paper addresses the importance of applied design research, in the context of globalism, to the initial stages of product development. Products are understood here to include three-dimensional objects like appliances and furniture as well as communication products like software. Current debates about cultural identity in the context of widespread travel and global media are outlined. The possibility for research to identify the criteria of cultural appropriateness and acceptance of products is explored, and an argument for applied research as imperative for product design in today?s international business arena is advanced. The essay concludes with an appendix outlining an array of relevant research methods.

Roberts, Melody. AIGA (2001). Design>Web Design>International


Brewster Kahle Saves the Web

The Internet Archive is one of the largest archives of digital media in existence. It contains five times more information than is in the Library of Congress and several times more information than is currently available publicly on the web. David Womack interviewed its creator, Brewster Kahle, for Loop.

Womack, David. AIGA (2002). Articles>Web Design>History


Case Study: National Park Foundation Micro Site

Modernista! teamed up with FL2 to design and develop a micro site for the National Park Foundation that coincided with Modernista!’s broadcast campaign supporting the Ken Burns PBS documentary The National Parks: America’s Best Idea. The site provides a destination for users to explore the National Parks, make a personal contribution, and most importantly share it with others—reinforcing the sense of collective ownership, pride and responsibility of our National Parks System.

Brady, Tracy and Matt FaJohn. AIGA (2009). Articles>Web Design>Interaction Design>Case Studies


Case Study: NPR.org

NPR embarked on a major redesign of its web presence in April 2008. Its existing web platform and content management system (CMS) were outdated (it had been six years since our last redesign) and failed to provide the functionality for delivery of NPR’s signature storytelling and news reporting. This NPR.org redesign team consisted of roughly 30 people: designers, developers, project and product managers and editorial producers.

Neylan, Callie. AIGA (2009). Articles>Web Design>Case Studies


A Client's Guide to Design: How to Get the Most Out of the Process   (PDF)

Unlike so much in today's business world, graphic design is not a commodity. It is the highly individualized result of people coming together to do something they couldn't do alone. When the collaboration is creative, the results usually are too. This brochure is about how to get creative results.

AIGA. Design>Graphic Design


Conversation on Sound

Design can be more than meets the eyes. Denise Gonzales Crisp opens her ears to unfamiliar territory.

Crisp, Denise Gonzales. AIGA (2005). Design>Graphic Design>Multimedia>Audio


Creating a User Experience Culture at a Non-Software Company

We propose a case study outlining our efforts to create a user experience culture at a mid-sized financial services company. Four years ago there were no web application interface standards, only individual software engineers without usability backgrounds, working in different areas of the company. Every application looked and behaved differently!

Leadley, Brenda, Haunani Pao and Sara Douglas. AIGA (2006). Articles>User Experience>Web Design>Case Studies


Crimes Against Typography

What made Lubalin’s Avant Garde such a troubled face? Heller reports on its use and abuse.

Heller, Steven. AIGA (2005). Design>Typography


Designing Speculative Household Cleaning

Aging in place is a high priority for today’s elderly population, but little is known about how age affects mundane domestic activities. To make older adult’s desire a reality, design researchers must continue to understand elders’ needs and design products that respond to them. Presented is a human-centered approach to designing cleaning products. The project resulted in: 1) an initial understanding how aging changes older adults’ ability to clean their homes and 2) a collection of speculative cleaning products that demonstrate how greater empathy for elderly users can motivate innovative design.

Wyche, Susan P. AIGA (2006). Articles>User Experience>Usability>Elderly


Experiment in Sound

When you think about sound in regard to the internet, what comes to mind? Dutch design firm LUST explores the sound of the internet with this original project.

AIGA (2005). Design>Web Design>Multimedia>Audio


Extending Motion into Interactivity: A Curriculum for Interaction Design   (peer-reviewed)

One of the difficulties of teaching interaction design is its extremely vast scope. How do we decide what to emphasize and teach in this broad, multidisciplinary area? This article describes a framework for teaching interaction design that leverages basic art, design and motion skills taught in an art department. This framework also serves as a foundation for future discussions in theory.

Salto, Ron. AIGA (2002). Design>Web Design>Interaction Design


For Your (Typographic) Information: Initial Letters

The first in a series on typographic know-how by Ilene Strivener. Want to get your text off to a great start? Try initial letters.

Strizver, Ilene. AIGA (2004). Design>Typography


Gain 2.0

AIGA's graphic design journal. The new online version of the Gain publication focuses on the intersection of design and business. Gain follows real-world projects from conception through completion.

AIGA. Journals>Graphic Design


Hearing Type

Understanding the dynamic qualities of typography through analogies with sound and music.

Armstrong, Frank. AIGA (2005). Design>Typography>Visual Rhetoric>Audio


Illustration — AIGA | the professional association for design

Illustration lies in a no man's land, somewhere between fine art and clip art. Though illustration remains a powerful and versatile communication tool, it often plays a lonely role in the graphic arts. Illustrators operate from isolated studios, ignorant of the concerns of designers, who in turn are oblivious to the needs of illustrators. These articles explore the evolving role illustration plays in today's publishing environment.

Niemann, Christoph. AIGA. Design>Graphic Design>Technical Illustration>Community


Information, Interaction and Place   (peer-reviewed)

In the graduate course Interactive Visual Communication and Interface Design students apply course principles by creating an interactive multimedia CD-ROM that integrates images, sound, and motion, founded on strong visual communication design principles. The course provides students with an opportunity to learn about important principles of interface design and the significance of integrating them with effective interaction design. It is also provides students with an adequate background in multimedia authoring and current associated technology. Students address issues concerning innovations in screen-based communication and the challenges associated with realizing them. Design solutions are directed to carefully address the specific requirements and abilities of the user audience; be easy to understand; and support the structure, meaning, and purpose of the information.

Stone, Brian. AIGA (2002). Design>Web Design>Interaction Design


Review: Making Digital Type Look Good

'Typography is entirely about the business of detailing,' writes Bob Gordon, and he practices what he preaches in this attractive and well-designed book.

Gordon, Bob. AIGA (2004). Articles>Reviews>Typography


The Mobile Storefront: Let Your Fingers Do the Shopping

The Mobile Storefront Case Study is a view into a project to dramatically improve the retail user experience for shopping and purchasing ringtones, games, pictures, and other content on handsets. The project was inspired by use cases, vision demos, and the pain points experienced by customers.

Wagner, Annette. AIGA (2006). Articles>Web Design>E Commerce>Case Studies



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