Information design (also known as 'information architecture') is the study of the details of complex systems. Among these are websites, user interactions, databases, technical writing documentation, and human-computer interfaces.
How to Restart Style-Based Numbering
The most reliable way of creating numbered paragraphs is to use paragraph styles to apply the numbering. This makes all paragraphs with the same numbered style belong to the same numbered list, and numbering is continuous through the whole document.
Aldis, Margaret. Word MVP Site, The (2002). Articles>Word Processing>Information Design>Microsoft Word
How to Share Everything with Everyone (well, a few things anyway)
We're moving toward a shared network model, where people publish and subscribe. The really appealing sites integrate feeds for a community of users in an invisible, seamless way, making it easy to see what we're all up to.
Johnson, Tom H. Tech Writer Voices (2008). Articles>Web Design>Information Design>RSS
HTML, XHTML, Semantics and the Future of the Web
Clarifies exactly what XHTML is, explains why you need to be learning about it from today, and steps through the process of transitioning to the standards based way of marking up for the web, and beyond.
Allsopp, John. Western Civilization (2005). Articles>Web Design>Information Design>XHTML
Humanistic Virtues in Information Graphics
The media, in confronting the challenge of presenting heartrending information and the overwhelming amount of bereavement on 9/11, relied on a quantifiable approach to designing such statistics for mass consumption. Evidently, production inserts keyed in on the bottom of television screens displayed scrolling numbers, sound-byte tracks of seemingly instantaneous gratification in coping with the economy of airtime and awesome amount of news. One could imagine information “tickers” of human tragedy—where numbers surmount, anxiety and anticipation cultivates. Quantitative virtues portrayed in these information graphics argued for numerical clarity in its message; whereby in the days following, the world could have been changed forever, and these momentary glances at numbers assuage how humanity stood frozen at that very moment in time. Nonetheless, today the tickers are gone; numbers are no longer news; families are left bereft; and a war is well underway. The media has retreated to capture screen shots of “Ground-Zero” as it stands in recovery, and the news, while still overpopulated with information, may perhaps be apologetic for the dispassionate exhibit it proposed soon after the catastrophe.
Fukumoto, Dane K.T. Orange Journal, The (2001). Design>Graphic Design>Information Design
Hypermedia Systems in the New Millennium 
This article revisits three past articles about the implications of hypermedia in the 21st century. Each August, the ACM Journal of Computer Documentation reprints a classic article, book chapter, or report along with several analytical commen- taries and a response by the author of the classic document. In this context, a 'classic' document means one that was published at least five years ago but is no longer in print. It also means one that raises issues of lasting importance to the profession.
Waite, Bob. ACM SIGDOC (2001). Presentations>Information Design>Hypertext
Hypermedia: A Design Philosophy 
Few designers explicitly think about their applications' interrelationships. Designers appear not have a deep enough conceptualization of their domains to identify intuitive relationships and realize the full scope and interconnections within domains. RNA (Relationship-Navigation Analysis) gives designers and developers an analysis tool to think about an information domain in terms of its interrelationships. RNA incorporates a complete taxonomy of generic relationship types that would apply to any application domain.
Bieber, Michael and Joonhee Yoo. ACM Computing Surveys (1999). Design>Information Design>Hypertext
Hypertext as a Productivity Tool for Technical Writing 
Hypertext is a novel approach to computer-based information management based on associative indexing. The concept in general and the characteristics of typical systems are briefly reviewed. Strategies for applying hypertext techniques to the process of writing a technical document are examined. The way in which hypertext documents are used is discussed, focusing on a commonly encountered problem -- user disorientation within the document. Hypertext-based technical documents are compared and contrasted against their paper-based antecedents.
Lenarcic, John. STC Proceedings (1993). Articles>Information Design>Hypertext>Technical Writing
The Hypertext Functionality field studies techniques for and the impact of supplementing everyday computer applications with hypertext (or hypermedia) functionality (HTF). The HTF approach encourages system developers to think actively about an application's interrelationships, and whether users should access and navigate along these relationships directly. It views hypertext as value-added support functionality. The HTF approach fosters three major areas of research: using HTF to improve personal and organizational effectiveness, HTF and application design,and integrating HTF into applications.
Bieber, Michael, Harri Oinas-Kukkonen and V. Balasubramanian. ACM Computing Surveys (1999). Articles>Information Design>Hypertext
Hypertext Gardens: Delightful Vistas
The attention of the audience is a writer's most precious possession, and the value of audience attention is seldom more clear than in writing for the Web. The time, care, and expense devoted to creating and promoting a hypertext are lost if readers arrive, glance around, and click elsewhere.
Bernstein, Mark. Eastgate Systems (1998). Design>Information Design>Hypertext
A discussion of some of the most compelling elements of current hypertext theory. By practicing the theory it preaches, it hopes to explicitly model the theoretical interrogations of the issue.
Palmquist, Mike, Will Hochman, Beth E. Kolko, Emily Golson, Jonathan Alexander, Luann Barnes and Kate Kiefer. Kairos (1997). Articles>Information Design>Hypertext
Hypertext Technology as a Tool for Computer-Supported Collaborative Work (CSCW) 
Because of the nature and complexity of collaborative work, there is currently much interest in examining computer support for team endeavors. Hypertext technology is particularly suited to providing such support. Many current hypertext applications support collaborative endeavors in diverse fields. Rensselaer’s Design Conference Room (DCR) is an Electronic Meeting System facility intended to support mechanical and software engineering design teams. Teams meeting or working in the DCR have access to sophisticated networking and hypertext technologies. Careful study of the processes and products of DCR team will contribute to an understanding of how hypertext (and other computer technologies) can best support team endeavors.
Mings, Susan M. STC Proceedings (1995). Articles>Information Design>Hypertext
News and Information from the Society for Technical Communication's Online Special Interest Group.
STC Online Information SIG. Resources>Information Design>Online>Blogs
According to experts, the Semantic Web, an enhancement of the conventional web, is paving the way for new functionalities in future, web-based applications. The possible scenarios that we could face are reminiscent of fiction and cinema, where you just need to think of the question for which we are seeking answers. An invisible assistant would then perform the search.
Sieber, Tanja and Bartz, Wolfgang. tekom (2006). Articles>Web Design>Information Design>Semantic
IA and Usability: When to Start
Information design is supposed to be done from the very beginning, as it's not a cosmetic but a substantial discipline. You are much faster if you hire an information designer in the beginning.
Information Architects Japan (2006). Design>Information Design>Usability
IA Classics: Tools of the Trade in Comic Book Form
'What I need are highly condensed overviews,' I thought, 'like those comic books that convert great literary works into a few illustrated pages. They condense Moby Dick down to 12 pages and provide a version of Great Expectations that can be read in 15 minutes.'
Willis, Dan. Boxes and Arrows (2003). Articles>Information Design
Review: IA Summit 2007: Part I
In 2006, I attended my first Information Architecture (IA) Summit. It was the best of the many conferences I attended that year, making this year's conference a must-attend event.
Gabriel-Petit, Pabini. UXmatters (2007). Articles>Reviews>Information Design
There is a discipline, known as information architecture; and there is a role, known as the information architect. They have developed more or less hand in hand, and up to now any discussion of one has involved discussion of the other. But now that may have to change.
Garrett, Jesse James. JJG.net (2002). Articles>Information Design
2001年のIAサミットを境にIAの理論と実践についてIAコミュニティでかつてない議論が起こりました。この6つの章からなるエッセイは、IAの今までとそしてこれからどこへ向かっていくべきなのか論争に終止符を打つべくJJGが書き上げた渾身のエッセイです。
Garrett, Jesse James. AIfIA (2002). (Japanese) Design>Information Design>Web Design
iaslash is a news site for information architects, modeled on slashdot, interested in information organization, usability, user testing, user interface design, and other areas related to the access and use of information in information-use environments.
iaslash. Resources>Information Design>User Centered Design>Blogs
IAwiki is a collaborative knowledge base for the topic of Information Architecture.
IAwiki (2004). Resources>Directories>Information Design
An glossary of thousands of terms and concepts from information architecture.
IDblog is Beth Mazur tilting at power law windmills. A little bit Internet, a little bit technology, a little bit society, and a lot about designing useful information products.
Mazur, Beth. IDblog. Resources>Information Design>Journalism>Blogs
Identifying and Representing Electronic Engineering Resources: A Case Study in Knowledge Management
Current methods of access to the electronic resources offered by the Internet make little use of basic principles of information organization and retrieval, relying instead on relatively informal and, at times, ad hoc approaches. This creates problems in terms of the volume of information retrieved by a user of the Internet and the precision with which that information matches the user's information need. There is a plethora of engineering resources available on the Internet, yet no systematic method of retrieval is available to engineers who are in need of the most current information in their discipline. The Internet is often the only immediate source of the most current engineering resources. The purpose of this project is to identify electronic resources that could be of value to engineers and to represent these resources in a manner that enables engineers to make timely, informed decisions about the usefulness of the resources. This paper addresses the specific objectives the project which include: 1) the development of selection criteria for electronic engineering resources; 2) the identification of electronic resources of interest to engineers, as defined by the selection policy; and 3) the creation of abstracts for these electronic resources that will include at least two hyperlinks to other related electronic resources.
Connaway, Lynn Silipigni, Rochelle Logan, Christopher Brown. ISRDP in Digital Libraries (1997). Articles>Knowledge Management>Information Design>Engineering
Identifying Information Design Heuristics 
This paper identifies common problems faced by information designers and suggests a set of heuristics that could be used to evaluate information design. By examining reception and transmission errors, the paper explores the different channels available to the designer, the errors that can be introduced through those channels, and possible solutions that might mitigate or eliminate those errors.
Sukach, Rebecca. STC Proceedings (2002). Design>Information Design>Assessment
If This Is Information Architecture, I Need a Plumber!
The validity of the term architecture for information work has been the source of some contention among both IAs and traditional architects. I have been forcefully reminded in recent weeks, through my dependence on information technology, just how limited the architecture of information spaces can be compared to the physical structures of our world. Just as a problem with the plumbing or the roof of your home tends to grab your attention and demand resolution, computers in their various forms can make demands on users that stretch the patience and emotional stability of even the most sanguine.
Dillon, Andrew. ASIST (2001). Articles>Information Design
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