Typography is the study and process of typefaces; how to select, size, arrange, and use them in general. Traditionally, typography was the use of metal types with raised letterforms that were inked and then pressed onto paper. In modern terms, typography today also includes computer display and output.
#26020
Do you enjoy writing factual material? Can you present your facts in a convincing manner? Do you feel strongly about a particular cause? Then, perhaps, grantwriting is for you.
Ehrenkranz, Penny Lockwood. Writing World (2001). Articles>Grants>Proposals
#21895
Grantsmanship is the art of acquiring peer-reviewed research funding. The objective of these guidelines is to assist both new and veteran investigators to optimize their chances of successfully competing in a peer-reviewed grant application competition.
Kraicer, Jacob. University of North Carolina. Articles>Grants>Proposals
#20733
The Art of Indexing and Some Fallacies of its Automation 
The phrase 'information storage and retrieval,' coined in the fifties - when computers were first harnessed to the twin tasks of recording verbal communication and finding it again on demand - is somewhat misleading and it is also missing a vital element. The misleading part is that many people seem to believe that these tasks can only be performed by machines. Yet information has been stored on stone tablets, papyrus rolls and in books for thousands of years and it has also been found when needed. The missing part is that, in order for stored information to be retrievable - whether manually or by machine - an intermediate operation is of crucial importance: the stored information must be indexed.
Wellisch, Hans H. CPD (1992). Articles>Indexing>Information Design
#26563
Review: The Art of Project Management
Can project management be an art? Has Berkun truly created a jargon-free guide for the whole project team? Kalbach leads us through the high-level tasks and the major milestones of this new book, while keeping us on task.
Kalbach, James. Boxes and Arrows (2005). Articles>Reviews>Project Management
#21572
The Art of Risk Communication: Overcoming the Public Fear Surrounding Controversial Projects 
Technical writers and editors in the environmental field can make additional contributions to the document production process by becoming familiar with risk communication principles. These principles can help us communicate more effectively with the public about controversial environmental projects, which are ever increasing. Considering the public's power to delay such projects, our ability to diminish public opposition through good risk communication skills is invaluable.
Barr, Christine R. STC Proceedings (1994). Articles>Risk Communication>Environmental>Writing
#31701
Whether you're a tech writer, documentation manager or training professional, after reading this article you may consider incorporating some marketing techniques into your annual objectives to maximize your career development.
Harris, Kerri. Writing Assistance (2005). Articles>Business Communication>Marketing
#26919
The Art of Usability Benchmarking
One common concern raised by managers and engineers alike is this: how easy to use is enough? This question, and the absence of an easy answer, is often the first defense people offer against investing in usability and ease of use. The smart usability engineer or designer has at least one response: the usability benchmark. By capturing the current level of ease of use of the current product or website, a reference point is created that can be measured against in the future. It doesn't answer the question of how usable is enough, but if the benchmark is done properly, it does enable someone to set goals and expectations around ease of use for the future.
Berkun, Scott. ScottBerkun.com (2006). Articles>Usability>Methods
#22689
The Art of Writing Technical Articles
My advice for those wish to become writers: Write! Write! Write! I have always maintained that great writers are born, and professional writers are made. In the born writers there is an unquenchable thirst for writing, a passion for writing. Writing is a mission. Writing is the soul of the person. The professional writer does it for a living. There is a deadline and the writer can churn out the required number of words.
Kamath, Gurudutt R. IT People (2003). Articles>Writing>Technical Writing
#14665
Arthur Levitt and the SEC: Promoting Plain English
Intercom's assistant editor profiles a recent recipient of STC's President's Award. The Securities and Exchange Commission was honored for requiring plain English in all disclosure statements filed with the SEC.
Nielan, Cate. Intercom (2000). Articles>TC>History>Minimalism
#26691
If a single course is to be an effective representation of the discipline it should hope to include rhetoric, critical thinking, formalism, service learning, and civic rhetoric to, depending on how effectively so much can be managed within a semester.
Hicks, Tim. Orange Journal, The (2005). Articles>TC>Theory
#27361
An artifact simply means any product of human workmanship or any object modified by man. It is used to denote anything from a hammer to a computer system, but it is often used in the meaning 'a tool' in HCI or Interaction Design terminology. The term is also used to denote activities in a design process.
Soegaard, Mads. Interaction-Design.org (2006). Articles>Human Computer Interaction>Usability
#23885
As It Was in the Beginning: Distance Education and Technology Past, Present, and Future 
As DE courses are being developed and carried out by an unprecedented number of university-level educators, it is time to reexamine the long history of DE in hopes of better understanding the ways in which seemingly revolutionary developments such as virtual classroom and e-mail collaborations have more in common conceptually with early iterations of DE than might be supposed.
Fishman, T. Kairos (2002). Articles>Education>Online
#18477
As It Was in the Beginning: Distance Education and Technology Past, Present, and Future
Many features of present-day Distance Education (DE) writing instruction would have been inconceivable when DE was first undertaken: On-demand instruction, nearly instantaneous content delivery, and virtual classrooms capable of facilitating real-time conversations between students on different continents about events that may have taken place only minutes ago, a half a world away. All of these things would have seemed as unlikely to early DE practitioners as holding classes on the moon, yet the many of the primary issues and concerns of twenty-first century DE, particularly with respect to the significance and effects of technology, have persisted throughout the many years of its existence. Now, as DE courses are being developed and carried out by an unprecedented number of university-level educators, it is time to reexamine the long history of DE in hopes of better understanding the ways in which seemingly revolutionary developments such as virtual classroom and e-mail collaborations have more in common conceptually with early iterations of DE than might be supposed. This work represents an attempt to identify some of those commonalities, with respect to both the ways in which DE technology has functioned in particular historical contexts and to their significance to the field of DE in a more global sense. It is hoped that through such investigations we will become better able to shape DE courses so as to take advantage of the functionalities of new technologies without losing the benefits of DE that have traditionally drawn students and teachers to it.
Fishman, T. Kairos (2003). Articles>Education>Online>History
#19368
The virtues of simplicity are well-known among experienced systems designers. And many of the things that are 'right' with simpler software systems are also applicable to Web pages and site designs.
Sullivan, Terry. All Things Web (1996). Articles>Usability>Web Design
#25336
Little attention has yet been paid to the unique workplace that the Hudson's Bay Company constituted and the unique discursive activity on which that workplace fundamentally depended.
Venema, Kathleen. Rhetor (2004). Articles>Business Communication>History
#25683
Professionally our methods of transmitting and reviewing the results of research are generations old and by now are totally inadequate for their purpose.
Bush, Vannevar. Atlantic Monthly (1945). Articles>Collaboration>Research>History
#29625
Asian Cultural Backgrounds for International Technical Communication
The communication styles of Asian people have often been seen by Westerners as part of a single, unified 'Oriental culture.' However, there are observable differences in communication strategies among them, mainly Japanese, Chinese, and Koreans. The present research attempts to reveal the deep structure of their thinking and behavior that affects writing styles in international technical communication. Its purpose is to overcome stereotypes, and to understand better similarity and diversity within East Asian countries.
Otsuka, Yoshihiro, Kenji Hitomi and Eiichi Yubune. STC Proceedings (2005). Articles>TC>International>Asia
#21135
Ask Jeeves and Urinating Canines
First, there were butlers. Then, there were search engines. Today, there is Jeeves, a hybrid less expensive than the former and more user-friendly than the latter. Others have followed in Jeeves's footsteps, but his loafers are hard to fill. While he is no longer an original, he continues to be invaluable for net-novices and net-addicts alike.
Berkowitz, David. WebWord (2000). Articles>Web Design>Search
#23799
Ask the Indexer: Get Answers to your Indexing Questions from Experienced Technical Indexers
After brief introductions by 4 panelists who are all members of the Indexing SIG (and experienced indexers and technical writers), we plan to discuss Frequently Asked Questions (FAQs) about indexing, and allow plenty of time for questions.
Bonura, Larry S., Dick Evans, Joan K. Griffitts and Peg Mauer. STC Proceedings (1999). Articles>Indexing>Technical Editing>FAQ
#25104
Ask Tony: Future of Microsoft CMS
Microsoft has in no way abandoned the web content management market.
Byrne, Tony. CMSwatch (2005). Articles>Content Management>Software
#15089
Grattan introduces Intercom readers to voice portals, an emergent technology that allows phone access to Internet-based information.
Grattan, Naomi. Intercom (2001). Articles>Human Computer Interaction>User Interface>Voice
#24200
Students learn by actively interacting with the material, and by interacting with each other along the way.
Doumont, Jean-luc. Intercom (2004). Articles>Education>Instructional Design
#24955
Worldwide Communications & Policy is a relatively new department in Federal Express, created to manage communications and produce policy and procedure (P&P) manuals for the largest division in our global company. We asked an outside consultant, JoAnn Hackos & Associates, to evaluate the existing divisional P&P manuals and conduct an audience analysis. We emerged from the process with a plan to change the existing manuals, which tried to be all things to all people, into a collection of audience-specific, task-oriented documents.
Gill, Sadie P., JoAnn T. Hackos, Mary Hartmann, Carol Sowell, and Julian S. Winstead. STC Proceedings (1994). Articles>Documentation>Policies and Procedures
#30670
Assemble a Cross-Platform Firefox Extension
XUL is a surprisingly easy way to build cross-platform browser extensions or even stand-alone applications. Discover how to build powerful, flexible Mozilla browser extensions that go beyond the capabilities of other tools like embedded scripting languages or CGI--because they're built right into the user's browser.
Ogbuji, Uche. IBM (2007). Articles>Information Design>XML>Web Browsers
#30080
Assembly Instructions for a Correct Sentence: The Sentence Diagram
This workshop explores the whys and hows of sentence diagramming. Knowledge of the time-honored technique can aid editors, writers, and instructors in preventing and correcting pesky errors in sentence structure, including dangling modifiers, misplaced modifiers, and faulty parallelism. Diagramming offers the familiar look of technical drawings, the comforting feel of pencil on paper, and unmatched analytical potential.
Jennings, Ann S. STC Proceedings (1999). Articles>Writing>Grammar
