A directory of resources inthe field of technical communication.

Web Design

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User experience design is a subset of the field of experience design which pertains to the creation of the architecture and interaction models which impact a user's perception of a device or system. The scope of the field is directed at affecting 'all aspects of the user’s interaction with the product: how it is perceived, learned, and used.'



Cascading Style Sheets

Cascading Style Sheets (CSS) is a simple mechanism for adding style (e.g. fonts, colors, spacing) to Web documents. Tutorials, books, mailing lists for users, etc. can be found on the 'learning CSS' page.

W3C. Design>Web Design>CSS


Cascading Style Sheets

Style Sheets allow you to control the rendering, e.g. fonts, colors, leading, margins, typefaces, and other aspects of style, of a Web document without compromising its structure. CSS is a simple style sheet mechanism that allows authors and readers to attach style to HTML documents. It uses common desktop publishing terminology which should make it easy for professional as well as untrained designers to make use of its features. Visual design issues, such as page layout, can thus be addressed separately from the web page logical structure.

Internet.com (2001). Design>Web Design>CSS


Cascading Style Sheets

A collection of tutoirals to inform those using Cascading Style Sheets to design websites.

Pozadzides, John and Liam Quin. Web Design Group, The. Design>Web Design>CSS


Cascading Style Sheets

A collection of almost two hundred online resources about cascading style sheets.

DMoz. Design>Web Design>Standards>CSS


Cascading Style Sheets

Web authors gain unprecedented control over the look of documents with Cascading Style Sheets (CSS). This section contains a list of articles that are available for CSS in Microsoft Internet Explorer.

Microsoft (2000). Design>Web Design>CSS


Cascading Style Sheets - An Overview

The commercialisation of the Web led to demands for advanced formatting control. Netscape and Internet Explorer quickly became the dominant Web browsers. Each had different ways of handling advanced formatting. Cascading Style Sheets are an attempt to return to structural markup by separating format from content.

Soltys, Keith. IRTC (2001). Design>Web Design>CSS


Cascading Style Sheets (CSS)   (PDF)

Discusses the history, purpose, and limitations of Cascading Style Sheets.

Williams, Jocelyn Crump. Intercom (2004). Design>Web Design>CSS


Cascading Style Sheets Tutorial   (PDF)

The Cascading Style Sheets standard returns some control of style to web authors. HTML describes only the structure of information. CSS, though incompletely implemented as yet, adds a style sheet where an author can specify fonts, colors, margins, alignments, indentations and other elements for any HTML tag or class of tag. An introduction to CSS shows the status of the CSS standard and various browser implementations, how to generate HTML and style sheets, the use of CSS compared to PDF, and the role of style sheets in HTML Help.

Jackson, Ken and Sonya E. Keene. STC Proceedings (1998). Presentations>Web Design>CSS


Cascading Style Sheets Tutorial

A brief introduction to CSS that will allow you to find out what style sheet are, and what they can do for your pages.

PageResource.com (2001). Design>Web Design>CSS


Cascading Style Sheets Tutorial   (PDF)

The Cascading Style Sheets standard returns some control of style to web authors. HTML describes only the structure of information. CSS, though incompletely implemented as yet, adds a style sheet where an author can specify fonts, colors, margins, alignments, indentations, and other elements for any HTML tag or class of tag. Our presentation demonstrates CSS, describes the CSS language, and surveys browser support for CSS to introduce this already-useful addition to HTML.

Jackson, Ken and Sonya E. Keene. STC Proceedings (1999). Design>Web Design>CSS


Cascading Style Sheets: HTML and CSS

In many ways, the Cascading Style Sheets (CSS) specification represents a unique development in the history of the World Wide Web. In its inherent ability to allow richly styled structural documents, CSS is both a step forward and a step backward--but it's a good step backward, and a needed one. To see what is meant by this, it is first necessary to understand how the Web got to the point of desperately needing something like CSS, and how CSS makes the web a better place for both page authors and web surfers.

Meyer, Eric. O'Reilly and Associates (2001). Design>Web Design>CSS


Cascading Style Sheets: Using Element Display For Layouts, Links and Lists

Introduces the concepts of block-level and inline elements and mentions padding, borders and margins along the way. You'll learn simple techniques using CSS to create accessible layouts, lists, links and navigation bars.

Jordan, Miraz. Wise-Women (2004). Design>Web Design>CSS


Cascading Stylesheets and Dynamic HTML   (PDF)

Have you been frustrated by the limitations of HTML as you have struggled to present information attractively on a Web page? Have you used common work-around methods such as setting up complex tables for text layout and creating special text effects with a graphics package? Cascading Style Sheets offers a way to produce desired layout effects through HTML. If we are programmatically inclined, we can use Dynamic HTML to increase interactivity. We will demonstrate methods for using Cascading Style Sheets and Dynamic HTML to design Web pages and point out design limitations we still need to be aware of.

Randolph, Elaine F. and Jeff Randolph. STC Proceedings (1998). Design>Web Design>CSS>DHTML


Cascading Versus Indexed Menu Design

If there is one basic truism about the Web it is that every designer has their own opinion concerning the best method for presenting menu items on a web page. Two common ways to present menus are to either hierarchically cascade the menu items upon mouse-over, or to simply place most, if not all, of the menu items in a categorical index. Cascading menus have the advantage of requiring little screen real estate. However, they have been much maligned for several reasons. First, it is sometimes difficult to use for the reason that users must precisely control their mouse movements in order to select the correct menu item. It becomes increasing difficult with the number of levels a user must navigate. Second, cascading menus hide menu information until the user positions the mouse over the menu level above it.

Bernard, Michael and Chris Hamblin. Usability News (2003). Design>Web Design>Usability


The Case Against Micropayments

Micropayments are back, at least in theory, thanks to P2P. Micropayments are an idea with a long history and a disputed definition - as the W3C micropayment working group puts it, '... there is no clear definition of a 'Web micropayment' that encompasses all systems,' but in its broadest definition, the word micropayment refers to 'low-value electronic financial transactions.'

Shirky, Clay. OpenP2P (2000). Design>Web Design>E Commerce>Micropayments


The Case Against Micropayments

P2P creates two problems that micropayments seem ideally suited to solve. The first is the need to reward creators of text, graphics, music or video without the overhead of publishing middlemen or the necessity to charge high prices. The success of music-sharing systems such as Napster and Audiogalaxy, and the growth of more general platforms for file sharing such as Gnutella, Freenet and AIMster, make this problem urgent.

Shirky, Clay. O'Reilly and Associates (2000). Articles>Web Design>E Commerce>Micropayments


Case Against Vertical Navigation

Five reasons why vertical navigation should not be used and why designers and architects should almost always construct their sites with horizontal navigation in mind.

Lazaris, Louis. Smashing (2010). Design>Web Design>Information Design>Usability


The Case for Content Strategy—Motown Style

If content strategy isn’t in the current budget, though, how do you convince your client to add money for it? Your client might already realize content strategy can help create measurable ROI. If they don’t, help them understand. After all, relevant and informative content is what their audience wants; content strategy assesses the content they have and creates a plan for what they need and how they’ll get it.

Bloomstein, Margot. List Apart, A (2009). Articles>Web Design>Content Management>Content Strategy


The Case For Micropayments

I predict that most sites that are not financed through traditional product sales will move to micropayments in less than two years. Users should be willing to pay, say, one cent per Web page in return for getting quality content and an optimal user experience with less intrusive ads. Once users pay for the pages, then they get to be the site's customers, and the site will design to satisfy the users' needs and not the advertisers' needs.

Nielsen, Jakob, Kara Pernice Coyne and Marie Tahir. Alertbox (1998). Articles>Web Design>E Commerce>Micropayments


The Case for Web Architecture: A Communication Process Approach to Retail Web Site Development   (PDF)

How is commercial Web site development informed by management decisions, marketing needs, business requirements, and consumer behavior and psychology (in short, the complex rhetorical situation surrounding commercial Web site development)? And how can the development process inform the formulation of a more effective Web commerce solution? I argue that the sense of community on the Web is the building block of retail Web commerce. I use a case study to show that using a communication process model can be an effective method of assessing market needs, business requirements, management decisions, and technology in the development of a retail Web solution.

Chu, Steve W. STC Proceedings (1998). Design>Web Design>Information Design>Rhetoric


A Case for Web Storytelling

In our attention to style and technology, we often overlook a vital element in the web design mix: narrative voice.

Cloninger, Curt. List Apart, A (2001). Design>Web Design>Rhetoric


Case Study - Building a Usable Site

A website can be both attractive and easy to use. Usability and good looks aren't mutually exclusive and one doesn't necessarily have to negate the other.

SitePoint (2002). Design>Web Design>Usability>Case Studies


A Case Study of Context-Sensitive Web Application Help Using the WebHelp API

Discussion of the particular case of an interactive web design to create online user assistance for three distinct audiences: creative artists; Homebuilder sales staff; individual homeowners.

Daigle, John. HyperTexas (2003). Design>Web Design>Help


Case Study: Artorg Makeover

Artorg.co.uk is an online community for artists and designers. At first view, this is a really nice-looking site. It has an appealing, soft colour scheme offset with well-chosen graphics, and the content appears solid and orderly.

Hunt, Ben. Web Design From Scratch (2006). Design>Web Design>Redesign>Case Studies


Case Study: Conducting Large-Scale Multi-User User Tests on the United Kingdom Air Defence Command and Control System   (PDF)   (peer-reviewed)

IBM was contracted to provide a new Air Defence Command and Control (ADCC) system for the Royal Air Force. The IBM Human Factors (HF) team was responsible for the design of the operations room, workstations and the graphical user interfaces. Because the project was safety-related, IBM had to produce a safety case. One aspect of the safety case was a demonstration of the operational effectiveness of the new system. This paper is an in-depth case study of the user testing that was carried out to demonstrate the effectiveness of the system. Due to time constraints the HF team had to observe five participants working simultaneously. Further, to provide a realistic operational environment, up to twenty-eight operators were required for each test. The total effort for this activity was four person-years. The paper will detail the considerations, challenges and lessons learned in the creation and execution of these multi-user user tests.

Hey, Elliott. Journal of Usability Studies (2006). Articles>Usability>Web Design



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