User experience design is a subset of the field of experience design which pertains to the creation of the architecture and interaction models which impact a user's perception of a device or system. The scope of the field is directed at affecting 'all aspects of the user’s interaction with the product: how it is perceived, learned, and used.'
#28393
Contrast is the most fundamental design device: it differentiates elements; it brings out dominant elements; it mutes lesser elements; it creates dynamism.
Hunt, Ben. Web Design From Scratch (2006). Design>Web Design>Graphic Design
#21612
La interacción en un elemento clave en la adquisición de conocimiento. Depende básicamente de dos factores: tiempo y control. En el artículo anterior hablamos del primero. En éste consideramos la importancia del control y las técnicas para llevarlo a cabo.
Dursteler, Juan Carlos. InfoVis (2003). (Spanish) Design>Web Design>Interaction Design
#11714
Controlling Access to an Extranet
The only real difference today among an extranet, an intranet, and a public Web site is how and when users can access the site. Intranets are often on private networks, and extranets are occasionally, as well; but today's robust access-control mechanisms make private networks less and less essential to providing secure access to either an extranet or an intranet. On the other hand, password-protecting portions of a public Web site is becoming more and more common, and isn't a password-protected Web site the same thing as an extranet?
Bloomberg, Jason. Intranet Journal. Design>Web Design>Intranets>Workplace
#28795
The Convergence of Web 2.0 with Help Documentation
This podcast talks about the convergence of web 2.0 with help documentation. It mentions examples of Web 2.0 sites, such as Flickr, Payscale, and Digg, and what help files need to incorporate these same Web 2.0 features.
Johnson, Tom H. Tech Writer Voices (2007). Design>Web Design>Documentation>Podcasts
#20990
Web technology makes it very easy to quickly communicate with so many people that it's easy to forget the overriding purpose of creating a powerful Web site.
Allen, Cliff. Allen.com (2003). Design>Web Design>Community Building
#25492
Conversations in the Blogosphere: An Analysis "From the Bottom Up" 
The 'blogosphere' has been claimed to be a densely interconnected conversation, with bloggers linking to other bloggers, referring to them in their entries, and postingcomments on each other's blogs. Most such characterizations have privileged a subset of popular blogs, known asthe 'A-list.' This study empirically investigates the extent to which, and in what patterns, blogs are interconnected, taking as its point of departure randomly-selected blogs. Quantitative social network analysis, visualization of linkpatterns, and qualitative analysis of references and comments in pairs of reciprocally-linked blogs show thatA-list blogs are overrepresented and central in the network, although other groupings of blogs are moredensely interconnected. At the same time, a majority of blogs link sparsely or not at all to other blogs in the sam-ple, suggesting that the blogosphere is partially interconnected and sporadically conversational.
Herring, Susan C., Inna Kouper, John C. Paolillo, Lois Ann Scheidt,Michael Tyworth, Peter Welsch, Elijah Wright and Ning Yu. (We)blog Research on Genre Project, The (2005). Articles>Web Design>Writing>Blogging
#19295
Why is usability such an important factor in the success of e-business developments? A key concept in understanding the value of usability is often called the 'conversion rate'. Simply put, it represents the percentage of unique visitors who go on to interact with the site in a pre-defined way. Usually this means make a purchase, but depending on the site in question it could mean registering for more information, placing a bet or opening an account. Conversion rates are usually low. That isn't particularly surprising - they are low in almost any industry, online or offline. What is particularly relevant in the context of usability is the huge benefits that a small change in the rate can offer.
Farrell, Tom. Frontend Infocentre (2001). Design>Web Design>E Commerce
#30806
Convert Atom Documents to JSON
Converting an Atom document to JSON might, at first, appear to be a fairly straightforward task. Atom is, after all, just a bit of XML and XML-to-JSON conversion tools are widely available. However, the Atom format is more than just a set of XML elements and attributes. A number of subtle details can make proper handling of Atom difficult. This article describes those issues and demonstrates a mechanism implemented by the Apache Abdera project to convert Atom documents into JSON and produces a result that is readable, usable, and complete.
Snell, James. IBM (2008). Articles>Web Design>XML>Ajax
#28853
With the growing popularity of Web 2.0, a new data interchange format called JavaScript Object Notation (JSON) is emerging as a useful way to represent data in the business logic running on browsers. Learn how PHP-based server programs can convert XML-formatted enterprise application data into JSON format before sending it to browser applications.
Nathan, Senthil, Edward J Pring and John Morar. IBM (2007). Design>Web Design>Information Design>Ajax
#27508
Converting Existing Content to CSS
Thinking about converting an existing Web page or an entire Web site from FONT tags to using CSS (cascading style sheets)? This first tutorial of a new series will guide you through the very basics to help get you started.
#24221
Many FrameMaker users need to publish their documents on the World Wide Web. The best approach is to use a converter, which preserves the format and organization of the original FrameMaker document. Good converters can handle long, complex documents that contain elements such as table of contents, index, line drawings, bitmap graphics, tables, footnotes, and equations. We discuss the benefits of having a single source document for paper and Web, the techniques for creating documents that can be converted easily, and the powerful conversion tools available today.
Jackson, Ken and Sonya E. Keene. STC Proceedings (1999). Articles>Web Design>Software>Adobe FrameMaker
#14402
Many FrameMaker users need to publish their documents on the World Wide Web. The best approach is to use a converter, which preserves the format and organization of the original FrameMaker document. Good converters can handle long, complex documents that contain elements such as table of contents, index, line drawings, bitmap graphics, tables, footnotes, and equations. We discuss the benefits of having a single source document for paper and Web, the techniques for creating documents that can be converted easily, and the powerful conversion tools available today.
Jackson, Ken and Sonya E. Keene. STC Proceedings (1998). Presentations>Web Design>Software>Adobe FrameMaker
#12949
In December 1999, I asked: 'Is there any tool that currently exists to convert a bunch of html pages to pdf?' Thanks to all for the replies I received. There are two main solutions. (1) Print directly from the browser, and choose either Distiller or PDFWriter as the printer to turn the file into a pdf. For those of you who warned me that I might have to edit out the footer and header (typically the address of the page, the time etc), these can be edited out, in IE 5 at least, by selecting Page Setup from the File menu, and editing the Headers and Footers section. (2) Use Acrobat's web capture feature (accessed for example, by selecting Open Web Page from the File menu). There is one major caution with this approach: it does not open local web pages using the formats 'file:///' or 'c:\' It turns out that the syntax is the all important thing; I've used '|' (pipe) where ':' (colon) would normally be used after the C drive reference.
McCarthy, Christopher. TECHWR-L. Design>Web Design>HTML>Adobe Acrobat
#24592
Converting Print Read to Web Scan Text
Web sites are full of print media text. Shame on them. Users are in a hurry. They hate dense blocks of lengthy blabbering. They ignore most text on their hunt for Relevant Content. Find out how to convert Print Read text into easily consumed information for the web.
Streight, Steven. Blogger.com (2004). Articles>Web Design>Scanning>Writing
#11891
Converting Science News for the Web
With the Internet emerging as a primary newsgathering source, many traditional media outlets have converted their products for online viewing. This paper explores how two science news magazines, New Scientist and Science News, have approached this challenge. Elements of hyptertext theory are also included.
Carsten, Laura D. EServer (2001). Articles>Web Design>Writing>Scientific Communication
#30218
Converting visitors to buyers can be easily achieved by following some basic rules of conversion.
Townes, Frederick. Webcredible (2007). Design>Web Design>Usability>E Commerce
#24019
Cookies: Just a Little Data Snack
To read the New York Times Web site, you must open a free user account and log in each time you visit. That means yet another user name and password to remember. Fortunately, if you always use the same computer, you can set up your account so that you're logged in automatically whenever you connect to the site. The site does that by using cookies -- another of those silly-sounding bits of programmers' vocabulary that have crept into mainstream coverage of the Internet. But over the past year or so, this practice has become controversial because some people view it as an invasion of privacy. Others have bought into rumors or read inaccurate press reports suggesting that cookies threaten the security of their hard drives.
Ivey, Keith C. Editorial Eye, The (1998). Articles>Web Design>Privacy
#18762
Corporate Intranets: Your Job is Never Over
A corporate intranet is an effective tool for bi-directional information sharing. At last year’s STC conference we discussed how to build a successful intranet. Once you’ve built your intranet, your job is by no means over. Now you must maintain it and ensure that it becomes a part of your company’s corporate culture. To ensure this you must give attention to 1) the information, 2)-site design, 3) marketing and 4) support. We’ll discuss and demonstrate things you can do in these 4 areas to ensure that users continue to have successful experiences with your corporate Intranet.
Gordon, Michele and Brett Fielo. STC Proceedings (1999). Design>Web Design>Intranets
#26139
Corporate Pages 2002-2004 (Part 1)
In 2002 I saved nine sample web pages from corporate web sites, for teaching purposes. On 1 June 2004 I took another look at those pages or their current equivalent. No way is this a systematic study or even a random sample. But the results are interesting and do reflect trends in corporate web sites.
McAlpine, Rachel. Quality Web Content (2005). Design>Web Design>History
#26138
Corporate Pages 2002-2004 (Part 2)
When training web authors, I prefer to use good examples of their kind, so these must have been either typical or among the best I could find at the time. However, they certainly did not contain content to skite about.
McAlpine, Rachel. Quality Web Content (2005). Design>Web Design>Style Guides
#22647
This document discusses the significant opportunities available for business to use websites to interact directly with their various audiences. Web services technology has enabled the Corporate Web to evolve from static 'brochureware' into a 'behavior-shaping' communications and relationship-building tool.
Colebeck, Andrew. XGuru (2002). Articles>Web Design>Intranets
#26576
The Corporate Web Site as an Image Restoration Tool: The Case of Coca-Cola
In this study, the communication tactics Coca-Cola uses on its Web site to mediate the negative publicity generated by the 1999 Ingram, et al. vs. The Coca-Cola Company lawsuit are examined. Drawing upon Benoit’s theory of image restoration and the metanarration construct of Venette, Sellnow, and Lang (2003), this study analyzes how Coca-Cola uses its Web site to create a secondary narrative that revises the derogatory primary narrative created by the independent media during the lawsuit. The case of Coca-Cola indicates that corporate Web sites can be an especially effective communication tool in the image-restoration phase of a crisis communication campaign.
Waller, Randall L. and Nicola Graves. Association for Business Communication (2004). Articles>Web Design>Public Relations
#14219
CoRR: A Computing Research Repository 
This paper describes the decisions by which the Association for Computing Machinery integrated good features from the Los Alamos e-print (physics) archive and from Cornell University's Networked Computer Science Technical Reference Library to form their own open, permanent, online “computing research repository” (CoRR). Submitted papers are not refereed and anyone can browse and extract CoRR material for free, so CoRR's eventual success could revolutionize computer science publishing. But several serious challenges remain: some journals forbid online preprints, the CoRR user interface is cumbersome, submissions are only self-indexed, (no professional library staff manages the archive) and long-term funding is uncertain.
Halpern, Joseph Y. Journal of Computer Documentation (2000). Articles>Content Management>Web Design
#21059
The statistical term 'correlation' has found its way into popular business language. Often, though, no measurement of correlation has actually taken place. That's too bad. Because there's probably a correlation between measuring correlation and increasing revenue.
Allen, Cliff. Allen.com (2001). Design>Web Design>E Commerce>Log Analysis
#13794
Everything served to a visitor -- from the first page through marketing, sales, and product fulfillment -- generates data about the customer. Web marketers can tap into this 'free' source of profile data for just the cost of converting existing data into a format that can be used by a data-analysis program.
Allen, Cliff. ClickZ (2001). Articles>Usability>Web Design>Log Analysis
