A directory of resources inthe field of technical communication.

Web Design

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User experience design is a subset of the field of experience design which pertains to the creation of the architecture and interaction models which impact a user's perception of a device or system. The scope of the field is directed at affecting 'all aspects of the user’s interaction with the product: how it is perceived, learned, and used.'



Building a Project Site

Managing a Web site project typically does not follow any clearly defined methods or standards of practice. Although there is a lot of 'how to build a site' information out there, very little on how to manage a Web project actually exists. But a project site could be just the answer you are looking for.

Leonard-Wilkinson, Theresa A. W-edge Design (2001). Design>Project Management>Web Design>Workflow


Building a SQL Server 2005 Integration Services Package Using Visual Studio 2005

A comprehensive start from scratch and step-by-step approach to learn this important procedure. This illustrated article is your guide to SSIS designing.

Krishnaswamy, Jayaram. ASPAlliance (2006). Articles>Information Design>Web Design>SQL


Building a Synonymous Search Index (Thesaurus)

The value of a thesaurus stems from the inherent problems of natural language indexing and searching. Different users define the same query using different terms. Document authors, indexers, and information architects describe the same concepts using different terms.

Morville, Peter. Semantic Studios (1999). Design>Web Design>Search


Building a Truly World Wide Web: A Review of the Essentials of International Communication   (peer-reviewed)   (members only)

Though the Web knows no borders, linguistic, cultural, technological and legal barriers have confined most of the Web's growth to the United States. Only by addressing these challenges will Web authors reach a truly worldwide audience. This review of contemporary literature examines the current demographics of Web usage and the challenges these demographics reveal. Next, I describe some of the prevailing maxims guiding Web authors, and other technical communicators involved in the creation of World Wide Web content with the intent of reaching international audiences, and explain how and why these approaches are effective. Finally, I address contemporary thought on what can be achieved by making the World Wide Web a true international medium.

Arnold, Mitchell D. Technical Communication Online (1998). Articles>Web Design>International


Building a Vision of Design Success

A common view of vision is that it's something handed down by a leader to the troops. When a redesign goes awry, the troops complain, 'There was no vision.' But the problem goes deeper than either scenario; the problem is that there was no shared vision.

Wodtke, Christina. Boxes and Arrows (2003). Design>Web Design>Management>Collaboration


Building Accessible Static Navigation with C.S.S. and Microsoft Visual Studio 2005: A Help Authoring Guide

There are times when we need to build a navigation tree stucture to accomodate a small document collection. There is no need to have this nav list expand or contract, so employing a Behavior layer (unobtrusive DOM/JavaScript) is not appropriate.

Palinkas, Frank M. helpware.net (2009). Articles>Web Design>CSS>Help


Building Accessible Static Navigation with CSS

When building a navigation menu for a web site, steps should be taken to ensure that it is accessible, and degrades gracefully in older browsers with lesser CSS support. In this article we will explore one such implementation. The navigation menu you see in this example is built with valid, semantic HTML and CSS - no JavaScript is involved, as I felt this was unnecessary. The static (non-expanding/collapsing) nature of the example suits a web site comprised of twenty or less target pages.

Palinkas, Frank M. Opera (2008). Articles>Web Design>Accessibility>CSS


Building Accessible Tables

CSS and XHTML have given tables a pretty rough ride in recent times. Of course, this is the fault of just about all web developers who have at some point in their career used them for laying out page elements. This article is not about using tables for layout. It is about how to use tables to display information in an accessible manner.

Roberts, Tim. evolt (2002). Design>Web Design>Accessibility


Building Accessible Websites: Serialization

Designers assume accessibility means a boring site, a myth borne out by oldschool accessibility advocates, whose hostility to visual appeal is barely suppressed. Neither camp has its head screwed on right. It's not either/or; it's both/and.

Clark, Joe. JoeClark.org (2002). Books>Web Design>Accessibility


Building an Accessible Blog   (members only)

The accessibility of blogs is generally determined by the accessibility knowledge of the blogger and the accessibility of the software that is used to create the blog (Shelly & Pezely 2008). While I can't help with the latter, I can give you some tips to enhance your accessibility knowledge. Here are some things to keep in mind when you write a blog. I'll start with two things that should sound familiar.

Roberts, Linda Enders. Intercom (2011). Articles>Web Design>Accessibility>Blogging


Building and Managing Personalized Semantic Portals   (PDF)

This paper presents a semantic portal, SEMPort, which provides better user support with personalized views, semantic navigation, ontology-based search and three different kinds of semantic hyperlinks. Distributed content editing and provision is supplied for the maintenance of the contents in real-time. As a case study, SEMPort is tested on the Course Modules Web Page (CMWP) of the School of Electronics and Computer Science (ECS).

Şah, M. and W. Hall. WWW 2007 (2007). Articles>Information Design>Web Design>Semantic


Building Block Definitions (Containers)

Dives into the components of the building block system. Each has a place in his design framework for dashboards and portals.

Lamantia, Joe. Boxes and Arrows (2007). Design>Web Design>Programming


Building Dynamic Applications With Mozilla, REX and XQuery.

The Mozilla platform offers a rich support of XML techniques, from low level ones (XPath, RDF, DOM, e4x) to rendering dialects like XHTML, SVG, XUL and XForms, thus making this platform a natural choice for the XML inclined. It is becoming a platform of choice when developing rich connected applications. When building dynamic applications, the developer is often facing a common set of programming patterns : gathering data from various remote and local sources, storing data with an optional transformation phase, and updating parts of the GUI to reflect the modifications in the data store. With today's ubiquitous use of XML as a data exchange syntax, a major part of these tasks can be achieved with XML based solutions. In this article we will present an XML centric solution that aims at minimizing the impedance mismatch between different data models that plagues classical architectures involving for instance XML/object/relationnal translation. It combines some of Mozilla's existing capabilities with REX (Remote Events for XML) and a native XML database with XQuery support. REX provides means to update the XUL based GUI and the database, while the XML database is used as a versatile storage engine.

Desré, Fabrice. XML 2006 (2006). Articles>Web Design>Information Design>XML


Building Ease of Use Into the IBM User Experience   (PDF)

This paper provides an overview of the process and organizational transformation that IBM has gone through in improving the user experience with our offerings.

Vredenburg, K. IBM (2003). Articles>Web Design>User Experience>Case Studies


Building Hypermedia Information Systems That Work   (PDF)

The trend to online delivery of information means new challenges for developers. New skills must be learned. Developing a hypermedia information delivery system. Five steps are critical to the conversion process: (I) Determine spectjic system requirements. (2) Create a pzoject team with clearly assigned roles. (3) Develop an implementation plan. (4) Implement the Plan. (5) Update and maintain the system.

Williams, Travis W. and Stacey D. Hatley. STC Proceedings (1997). Design>Web Design>Hypertext


Building Intranets that Matter

Despite best intentions, intranets often fail to deliver on the value they promise. Why? Companies take an 'if we build it they will come' approach. Too often, intended users don't come. And if people don't use the intranet, it will never deliver value.

Singh, Shiv. Digital Web Magazine (2003). Articles>Web Design>Intranets


Building Mashups with JSONP, jQuery, and Yahoo! Query Language

In the previous article of this series, we introduced JSONP (JSON with Padding) as a way to overcome browser same-origin policy limitations while combining and presenting data from third-party sources. This article continues this process and shows you how to use Yahoo! Query Language (YQL), a JSONP service from Yahoo!, to build a mashup Web page using jQuery.

Özses, Seda and Salih Ergül. IBM (2009). Articles>Web Design>E Commerce>JavaScript


Building Preloaders and Progress Bars in Macromedia Flash

One of the unique features of web content built with Macromedia Flash is the ability to control when and how the content loads. When loading a heavy HTML page, the user is usually stuck looking at a blank window until the content starts appearing. Flash allows for the creation of animated preloaders, which give the user precise information about the progress of the loading process. A simple rectangular progress bar or percentage indicator will do the job, but why stop there? A preloader should be given just as much love and consideration as the rest of the site content, especially on a site that is trying to evoke a mood, or create an immersive experience. If a preloader is engaging enough, the user won't mind waiting for content, and the time it takes to load will seem shorter. The preloader is the first element someone will see when visiting your site. You can make a good first impression by welcoming your visitors with a snappy preloader.

Hirsch, Joshua. Adobe (2005). Design>Web Design>Interactive>Flash


Building Quality Web Sites   (PDF)

Identifies the characteristics of poorly constructed Web sites.

Smart, Karl L. Intercom (2001). Design>Web Design


Building Relationships With Personalization

Understanding what personalization is all about regarding potential customers. Variables that can affect how fast a relationship can be developed.

Allen, Cliff. Allen.com (2003). Design>Web Design>Personalization>CRM


Building the Front End: Craft Intelligent and Intuitive Front Ends for Ajax Applications

With Ajax still one of the industry's hottest buzzwords, more and more applications are being built with Ajax technologies. However, it's not always easy to build a good application. This article focuses on how to build intuitive, easy-to-use Ajax-driven applications.

McLaughlin, Brett D. IBM (2007). Articles>Web Design>User Interface>Ajax


Building the Semantic Web

In the information age it is widely understood that there is now too much information. Some of this newly created information will most certainly be valuable, but despite marked improvement in search tools, finding the valuable information is a slow panhandle. Perhaps in light of this situation, the W3C under the direction of Berners-Lee has begun to build the foundation for the next phase of the web. This phase, called the Semantic Web, will make information stored with this technology much more processible by machines.

Emonds-Banfield, Peter. Orange Journal, The (2002). Articles>Web Design>XML>Metadata


Building the Treasure House: Creating Knowledge Bases on the World-Wide Web   (PDF)

Web knowledge bases offer an excellent platform for delivering technical documentation and customer support information. They also represent an area of great opportunity for technical communicators to expand their skills, satisfy their customers, and create value for their employers or clients. This session explores the components of a web knowledge base and the tasks involved in planning and building one.

Massa, Jack A. STC Proceedings (1998). Articles>Documentation>Online>Web Design


Building Trust on Ecommerce Home Pages

While the presence of many trust elements, aids, and cues throughout an ecommerce site contributes to customers’ perception of its trustworthiness, as UX designers, we can build greater trust by including and appropriately placing these identified trust elements on a site’s home page, as this article describes.

Kirmani, Shazeeye. UXmatters (2011). Articles>Web Design>User Experience>E Commerce


Building Twitter Bootstrap

Bootstrap is an open-source front-end toolkit created to help designers and developers quickly and efficiently build great stuff online. Its goal is to provide a refined, well-documented, and extensive library of flexible design components created with HTML, CSS, and JavaScript for others to build and innovate on. Today, it has grown to include dozens of components and has become the most popular project on GitHub, with more than 13,000 watchers and 2,000 forks. Mark Otto, the co-creator of Bootstrap, sheds light on how and why Bootstrap was made, the processes used to create it, and how it has grown as a design system.

Otto, Mark. List Apart, A (2012). Articles>Web Design>Standards>Case Studies



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