A directory of resources inthe field of technical communication.

Web Design

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User experience design is a subset of the field of experience design which pertains to the creation of the architecture and interaction models which impact a user's perception of a device or system. The scope of the field is directed at affecting 'all aspects of the user’s interaction with the product: how it is perceived, learned, and used.'

 

251.
#32988

Are You Using the Wrong Web Metrics?

Do you base success on measuring the volume of visitors and page impressions? Such measures may in fact reflect the failure--rather than the success--of your website.

McGovern, Gerry. New Thinking (2006). Articles>Web Design>Audience Analysis>Log Analysis

252.
#36193

Are Your Online Forms User-Friendly?

A poorly designed form always reduces your chances for getting a sale or gaining a qualified lead. This article discusses the merits of a good form and the pitfalls of bad forms. It offers advice and tips on how to increase your success rates by making your forms more user friendly.

Raspberry Frog (2007). Articles>Web Design>Usability

253.
#26519

Are Your Prospects Walking Out on You?

Learn how to write compelling copy that will keep your site visitors interested in what you're offering.

Gandia, Ed. Webcredible (2005). Design>Web Design>User Experience

254.
#37806

ARIA and Progressive Enhancement

Now that the release of ARIA is approaching, let’s take a look at how ARIA fits within progressive enhancement strategy. Can we use ARIA in a way that respects progressive enhancement? Can we use ARIA in ways that ensure we have a working solution at every level?

Featherstone, Derek. List Apart, A (2010). Articles>Web Design>Accessibility>Standards

255.
#23070

Arquitectura de Información: Una Disciplina "De Lujo" en Chile

Un resumen de la historia y estado actual del campo de la Arquitectura de Información en Chile.

Gutierrez, Malisa and Javier Velasco. AIfIA (2003). (Spanish) Articles>Web Design>Information Design

256.
#23760

Arrows in Our Quiver

On mailing lists, at conferences, in conversations at cocktail hours, I'm starting to see a growing awareness of how our various disciplines form a community of practice.

Olsen, George. Boxes and Arrows (2002). Articles>Web Design>Community Building

257.
#20996

Art and Culture

This site offers a unique approach to contextual navigation, and one that has gotten the attention of many reviewers. From the site: 'ArtandCulture.com is a dynamic destination that delivers unique access to the best arts and cultural content and related products available on the web today....focused on creating the context that makes information truly meaningful.' In this review, I'll focus on some of the interesting navigation strategies the site presents.

Danzico, Liz. Bobulate (2003). Design>Web Design>User Interface>DHTML

258.
#18970

Art and the Zen of Web Sites

What is web publishing? Putting together a web site is a unique blend of publishing, user interface design, and technology. The three main activities of visiting a web site are reading text, viewing images, and interacting with its interface.

Karp, Tony. TLC Systems (2002). Design>Web Design

259.
#22797

Art Direction and the Web

Introduces the principles and techniques of the art director, and shows how art directional concepts can shape memorable user experiences.

Hay, Stephen. List Apart, A (2004). Design>Web Design>Graphic Design

260.
#14191

The Art of Being Human

Site visitors crave the sense that someone is there, within and behind your Web pages, your emails and newsletters. Dealing with the bare technology of online interactions is a cold experience for many, or even most of us. It makes us feel anxious. Technology isn't warm. It has no heart. It neither understands us, nor cares for us. For many Web sites, whether for businesses or organizations, we simply plug in and play the bare technology - the super-duper means of information delivery. All the site visitor sees and feels is the design, the interface, the links and the clicks. The experience is about as warm and human as banking with an ATM machine.

Spool, Jared M. User Interface Engineering (2002). Articles>Web Design>User Centered Design>Usability

261.
#24134

The Art of Being Human

Site visitors crave the sense that someone is there, within and behind your Web pages, your emails and newsletters.

Usborne, Nick. ClickZ (2001). Articles>Web Design>Writing

262.
#25438

The Art of Blogging, Part 1: Overview, Definitions, Uses, and Implications

Innovations build on existing perceptions and structures - at least until the new ideas are fully manifested. Then, the innovation discards the shackles of the old model and stands on its own merits and strengths. The development of video is often used to support this phenomenon. Video was initially used only to tape existing live stage performances - a new concept built on the perceptional structure of the existing. True innovation in this medium did not occur until someone recognized the uniqueness of video, and the limitations of live stage shows.

Siemens, George. elearnspace (2002). Articles>Web Design>Writing>Blogging

263.
#25439

The Art of Blogging, Part 2: Getting Started, "How To", Tools, Resources

The best way to learn to blog is to blog. Fortunately, getting started is fairly simple. Three main options exist: hosted, remote server, and desktop.

Siemens, George. elearnspace (2002). Articles>Web Design>Writing>Blogging

264.
#13674

The Art of Electronic Publishing

This book is a complete birdseye view of the World Wide Web, Internet, and the technologies involved in creating electronic publications from them. This book provides you with background information and practical guidance on how to surf, view, and publish material for the Web, as well as on paper. The explosion of activity surrounding the Internet and the World Wide Web requires a sane, non-hyped guide to help you navigate the sometimes treacherous waters.

Ressler, Sandy. Prentice-Hall (2000). Books>Web Design>Publishing>Online

265.
#36235

The Art of the Signup

There is no single best way to have users sign up for an account online, because there are too many variables to be considered for this aspect of the user experience. Varying factors can include security, purpose of the account, understanding of the user at the time of signup, what information they must have ready and what they will have to do next, among other things. So to point to a cool new site – even a competitor’s – and say “I want a one-field signup process like that!” does not necessarily serve your needs or your user’s. In fact, there is an awesome site I recommend to people that suffers greatly from a confusing signup process because they tried to simplify it too much.

Colvin, Kris. Design for Users (2008). Articles>Web Design>Community Building>User Experience

266.
#20244

The Art of Topless Dancing and Information Design

Creating a web site makes for all sorts of strange working relationships. What does an information designer have to do to get a little cooperation?

Warren, Denice. List Apart, A (2001). Design>Information Design>Web Design

267.
#38531

Artistic Distance

If you are passionate about what you create, it is impossible to completely disassociate yourself from your work in order to objectively evaluate and then improve it. But the ability to achieve “artistic distance”—that is, to attain a place that allows you to contemplate your design on its own merits—will enable you to improve your own work immeasurably and, ultimately, to cast off the immature shackles of ego. Learn to let your work shine by letting go of it. Acquire the knack of achieving artistic distance.

Burton, Paul. List Apart, A (2012). Articles>Web Design>Graphic Design

268.
#37611

As IE8 Begins To Fall, IE Finally Drops Below 50 Percent Browser Share

It was just two years ago that Microsoft’s Internet Explorer web browser controlled 67 percent of the worldwide market, according to data from web analytics company StatCounter. It has been all downhill from there. According to the the latest data from the company, last month, September 2010, marked the first time IE fell below the 50 percent share mark in the past decade.

Siegler, M.G. TechCrunch (2010). Articles>Web Design>Standards>Web Browsers

269.
#19368

As Simple As Possible

The virtues of simplicity are well-known among experienced systems designers. And many of the things that are 'right' with simpler software systems are also applicable to Web pages and site designs.

Sullivan, Terry. All Things Web (1996). Articles>Usability>Web Design

270.
#33230

As the Page Scrolls

Users say they don’t like to scroll. As a result, many designers try to keep their web pages short. But one of the most significant findings of our research on web-site usability is that users are perfectly willing to scroll. However, they’ll only do it if the page gives them strong clues that scrolling will help them find what they’re looking for.

Spool, Jared M. User Interface Engineering (1998). Articles>Web Design>Usability

271.
#21135

Ask Jeeves and Urinating Canines

First, there were butlers. Then, there were search engines. Today, there is Jeeves, a hybrid less expensive than the former and more user-friendly than the latter. Others have followed in Jeeves's footsteps, but his loafers are hard to fill. While he is no longer an original, he continues to be invaluable for net-novices and net-addicts alike.

Berkowitz, David. WebWord (2000). Articles>Web Design>Search

272.
#20845

Ask Once And Remember

Have you ever tried to place an order with a salesperson or waiter and found yourself answering the same questions over and over again? There are many sites on the Web where this occurs, such as those with product locator searches, shopping carts, and other functions that are supposed to make Web sites more interactive.

Allen, Cliff. Allen.com (2003). Design>Web Design>Personalization

273.
#37306

Asking Your Users, Part 1

We tech writers need to know what our readers need. One of the simplest ways to find out is to just ask the users. However, the most obvious questions aren’t necessarily the best ones. Today, I look at some questions that don’t work as well as you might think.

Weber, Kai. Kai's Tech Writing Blog (2010). Articles>Web Design>Usability>Interviewing

274.
#37307

Asking Your Users, Part 2

To get the most out of a user survey, make sure your users can give you answers which are measurable and actionable. This is, in my experience, the key to a good user survey.

Weber, Kai. Kai's Tech Writing Blog (2010). Articles>Web Design>Usability>Surveys

275.
#27863

ASP Tutorial

Unlike JavaScript the use of ASP doesn't depend on someone's browser supporting it) is very difficult to learn, and this has come from the early languages like Perl, which are difficult to write and even more difficult to debug. Over the past few years two new languages have emerged, PHP and ASP. These are easy enough for even the novice webmaser to learn.

Gowans, David. Free Webmaster Help (2001). Design>Web Design>Server Side Includes>ASP

 
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