User experience design is a subset of the field of experience design which pertains to the creation of the architecture and interaction models which impact a user's perception of a device or system. The scope of the field is directed at affecting 'all aspects of the user’s interaction with the product: how it is perceived, learned, and used.'
A poorly designed form always reduces your chances for getting a sale or gaining a qualified lead. This article discusses the merits of a good form and the pitfalls of bad forms. It offers advice and tips on how to increase your success rates by making your forms more user friendly.
Now that the release of ARIA is approaching, let’s take a look at how ARIA fits within progressive enhancement strategy. Can we use ARIA in a way that respects progressive enhancement? Can we use ARIA in ways that ensure we have a working solution at every level?
This site offers a unique approach to contextual navigation, and one that has gotten the attention of many reviewers. From the site: 'ArtandCulture.com is a dynamic destination that delivers unique access to the best arts and cultural content and related products available on the web today....focused on creating the context that makes information truly meaningful.' In this review, I'll focus on some of the interesting navigation strategies the site presents.
What is web publishing? Putting together a web site is a unique blend of publishing, user interface design, and technology. The three main activities of visiting a web site are reading text, viewing images, and interacting with its interface.
Site visitors crave the sense that someone is there, within and behind your Web pages, your emails and newsletters. Dealing with the bare technology of online interactions is a cold experience for many, or even most of us. It makes us feel anxious. Technology isn't warm. It has no heart. It neither understands us, nor cares for us. For many Web sites, whether for businesses or organizations, we simply plug in and play the bare technology - the super-duper means of information delivery. All the site visitor sees and feels is the design, the interface, the links and the clicks. The experience is about as warm and human as banking with an ATM machine.
Innovations build on existing perceptions and structures - at least until the new ideas are fully manifested. Then, the innovation discards the shackles of the old model and stands on its own merits and strengths. The development of video is often used to support this phenomenon. Video was initially used only to tape existing live stage performances - a new concept built on the perceptional structure of the existing. True innovation in this medium did not occur until someone recognized the uniqueness of video, and the limitations of live stage shows.
This book is a complete birdseye view of the World Wide Web, Internet, and the technologies involved in creating electronic publications from them. This book provides you with background information and practical guidance on how to surf, view, and publish material for the Web, as well as on paper. The explosion of activity surrounding the Internet and the World Wide Web requires a sane, non-hyped guide to help you navigate the sometimes treacherous waters.
There is no single best way to have users sign up for an account online, because there are too many variables to be considered for this aspect of the user experience. Varying factors can include security, purpose of the account, understanding of the user at the time of signup, what information they must have ready and what they will have to do next, among other things. So to point to a cool new site – even a competitor’s – and say “I want a one-field signup process like that!” does not necessarily serve your needs or your user’s. In fact, there is an awesome site I recommend to people that suffers greatly from a confusing signup process because they tried to simplify it too much.
If you are passionate about what you create, it is impossible to completely disassociate yourself from your work in order to objectively evaluate and then improve it. But the ability to achieve “artistic distance”—that is, to attain a place that allows you to contemplate your design on its own merits—will enable you to improve your own work immeasurably and, ultimately, to cast off the immature shackles of ego. Learn to let your work shine by letting go of it. Acquire the knack of achieving artistic distance.
It was just two years ago that Microsoft’s Internet Explorer web browser controlled 67 percent of the worldwide market, according to data from web analytics company StatCounter. It has been all downhill from there. According to the the latest data from the company, last month, September 2010, marked the first time IE fell below the 50 percent share mark in the past decade.
Users say they don’t like to scroll. As a result, many designers try to keep their web pages short. But one of the most significant findings of our research on web-site usability is that users are perfectly willing to scroll. However, they’ll only do it if the page gives them strong clues that scrolling will help them find what they’re looking for.
First, there were butlers. Then, there were search engines. Today, there is Jeeves, a hybrid less expensive than the former and more user-friendly than the latter. Others have followed in Jeeves's footsteps, but his loafers are hard to fill. While he is no longer an original, he continues to be invaluable for net-novices and net-addicts alike.
Have you ever tried to place an order with a salesperson or waiter and found yourself answering the same questions over and over again? There are many sites on the Web where this occurs, such as those with product locator searches, shopping carts, and other functions that are supposed to make Web sites more interactive.
We tech writers need to know what our readers need. One of the simplest ways to find out is to just ask the users. However, the most obvious questions aren’t necessarily the best ones. Today, I look at some questions that don’t work as well as you might think.