A directory of resources inthe field of technical communication.

Web Design

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User experience design is a subset of the field of experience design which pertains to the creation of the architecture and interaction models which impact a user's perception of a device or system. The scope of the field is directed at affecting 'all aspects of the user’s interaction with the product: how it is perceived, learned, and used.'



Achieving High Visibility on the Global Web - How to Prepare Your Web Site for Translation

Is there a demand for your products or services outside of your domestic market? If so, how are you marketing to this group of potential customers? How do you overcome language and cultural barriers? Web Localization, which is the process of translating your web site into your customers' languages and adapting to local markets, is an essential step toward establishing a market presence.

Iler, Huiping. Wintranslation (2005). Articles>Web Design>Localization


Acid Redux

I fully acknowledge that a whole lot of very clever thinking went into the construction of Acid3 (as was true of Acid2), and that a lot of very smart people have worked very hard to pass it. Congratulations all around, really. I just can’t help feeling like some broader and more important point has been missed.

Meyer, Eric. MeyerWeb (2008). Articles>Web Design>Standards>Assessment


Acrobat 6 Pro, a New Forms Layout Tool?

I was recently asked by my employer to do some research on various form designer packages to see what they had to offer. Right around that time Acrobat 6 was released, but to consider it a fully featured forms 'layout' tool was the last thing on my mind. Little did I know that I would soon change my mind. After working with Acrobat 6 Pro for a while and getting to know all the new and useful tools it has, it gradually started to dawn on me that it offers form design and layout capabilities that one could only dream about with the previous versions of Acrobat.

Guignard, Bryan. PlanetPDF (2003). Design>Web Design>Software>Adobe Acrobat


Action Point Teorien

Action point teorien et udviklet af Geoffrey Brown i 1999, og tager udgangspunkt i, at et website skal fokusere på brugerens mål med at besøge websitet. Ved brug af action point teorien vil brugeren få en mere positiv oplevelse, og derigennem vil websitet med større sandsynlighed blive besøgt igen, frem for at brugeren prøver et konkurrerende website.

Quark, The (2002). (Danish) Design>Web Design>Theory



A resource with links to Actions and Extensions for Adobe GoLive.

ActionExt. Resources>Web Design>Software>Adobe GoLive


ActionScript 2.0 to 3.0 Migration Cheat Sheet   (PDF)

This cheat sheet covers both ActionScript 2.0 and ActionScript 3.0 and is organized to help those who need to switch to 3.0. The functions and classes of ActionScript 2.0 are to the left of each section, followed by their equivalents in ActionScript 3.0.

ActionScriptCheatSheet.com (2009). Resources>Web Design>Programming>Flash



A collection of resources for writing ActionScript programs within your Macromedia Flash projects.

ActionScript.org. Resources>Web Design>Software>Flash


Active Capture Design Case Study: SIMS Faces

We present a design case study for the SIMS Faces application. The SIMS Faces application is an Active Capture application that works with the user to take her picture and record her saying her name for inclusion on the department web page.

Chang, Ana Ramírez and Marc Davis. AIGA (2006). Articles>Web Design>Photography>Case Studies


Active Server Page (ASP) Tutorial

Introduced in 1996, Active Server Pages (ASP) are just like normal x/html pages except they are processed on the server before being sent to the client's machine. ASP itself is not a programming language, but a platform on which any scripting language that your web-server understands can run. The most popular languages used with ASP are VBScript (a subset of Visual Basic), JScript (Microsoft's version of JavaScript) and Perl Script. This tutorial only covers VBScript.

Lemon, Gez. Juicy Studio. Design>Web Design>Server Side Includes>ASP


Ad Conversion Rate Influenced by Time (Not Click Rate)

Time is an important design variable to understand. Your user experience is effected by it no matter what user experience you are serving up and the rules are different for every context. For example, the "three click rule" (users must get to their destination within three clicks) applies to e-commerce primarily but not to mortgage education, financial services usability or reading the New York Times online.

Spillers, Frank. Demystifying Usability (2004). Design>Web Design>User Experience>E Commerce


Adapting the Design Process to Address More Customers in More Situations

While user-centered design (UCD) is a commonly used process for designing mainstream hardware, software, and web interfaces; design for accessibility is relatively uncommon in education and practice. As a result, the scope of users and the situations in which they operate products is not as inclusive as it could be. Designing for accessibility does not require a whole new process. Accessible design techniques fit well into established UCD processes for designing a range of products, from a handheld device, to office software, to a government web site. By integrating accessibility into the design process, designers can efficiently create products that work effectively for more people in more situations.

Henry, Shawn Lawton. UIaccess (2001). Articles>Web Design>User Centered Design


Adaptive Organization of Tabular Data for Display

Tabular representations of information can be organized so that the subject distance between adjacent columns is low, bringing related materials together. In cases where data is available on all topics, the subject distance between table columns and rows can be formally shown to be minimized. A variety of Gray codes may be used for ordering tabular rows and columns. Subject features in the Gray code may be ordered so that the coding system used is one that has a lower inter-column subject distance than with many other codes. Methods by which user preferences may be incorporated are described. The system optionally may display unrequested columns of data that are related to requested data.

Losee, Robert M. Journal of Digital Information (2003). Design>Web Design>Information Design>Personalization


Adaptive Technologies for the Visually Impaired: The Role of Technical Communicators   (peer-reviewed)   (members only)

This column examines emerging technologies of interest to technical communicators to help them identify those that are worthy of further investigation. It is intended neither as an endorsement of any technology or product, nor as a recommendation to purchase.

Ray, Deborah S. and Eric J. Ray. Technical Communication Online (1998). Design>Web Design>Accessibility>Visual


Adaptive Technology Resource Centre

The Adaptive Technology Resource Centre advances information technology that is accessible to all; through research, development, education, proactive design consultation and direct service.

ATRC. Organizations>Accessibility>Web Design


Adaptive Web Sites: An Introduction

Broadly marketed Web sites face an increasingly diverse and demanding audience. Each visitor may be searching for something different, and each may have unique needs or concerns. Traditional, 'static' Web sites can try to serve these diverse users by aiming at generalized types of user. However, generalizing the audience may cause an information designer to overlook users who do not quite fit in a category. A more effective way to reach diverse audiences might be adaptive Web sites that customize content and interface to suit each individual. This paper will discuss basic concepts behind adaptive Web sites using Amazon.com, the Internet bookseller, as an example.

Wei, Carolyn. EServer (2001). Design>Web Design>Personalization


Add Functionality to Quick, Easy Site Deployment

More than a Web content management system, Octigon President James Smith calls Octane8 a deployment platform. What exactly can you deploy with Octane8? To name a few: public Internet sites, private intranet and extranet sites; sites for the group you'll be collaborating with for the next two weeks; sites with pages that sell; and sites with pages that inform.

Pastore, Michael. Intranet Journal (2003). Design>Content Management>Web Design


Add Inspiration With Illustrations

Which comes first, the concept or the artwork? The assumption has always been that you first figure out the concept, then find the art to fit. But even if we leave many things in our life unquestioned--design shouldn't be one of them.

Will-Harris, Daniel. Typofile (2003). Design>Web Design>Graphic Design


Add Interactivity With Rollovers

Want to spice up your Web pages with rollovers? Learn how to use GoLive CS to create two types of rollovers.

Adobe (2003). Design>Web Design>Software>Adobe GoLive


Add Zip to Your Site without Coding   (PDF)

Wilkinson offers tips on adding free JavaScript subroutines to Web sites. She lists several Web sites that give away free scripts.

Wilkinson, Theresa A. Intercom (2000). Design>Web Design>DHTML


Adding Sticky Buttons to a Framed Site

Describes how to create a type of DHTML interactivity using Adobe GoLive.

Shadovitz, Deborah. Mac Design Magazine (2003). Design>Web Design>DHTML>Adobe GoLive


Adding Value through Search Engine Optimization

The easiest way to increase your added value is to do small things that have a large positive return for the company. If you’re looking to find something easy to do that has a large positive impact on your value, look no further than thinking about search engines and how your portion of a Web site can be optimized for them.

K'necht, Alan. Digital Web Magazine (2003). Design>Web Design>Search>Search Engine Optimization


Adding Zip to Your Site Without Coding

I have been playing around with scripting for about six months now. I would by no means call myself a programmer yet, but I have successfully added many scripts to various Web sites. How did I do it without attending any programming classes or immersing myself with programming books? I used free scripts from Web sites. I have found many Web sites that offer scripts for just about anything you can imagine.

Leonard-Wilkinson, Theresa A. W-edge Design (2000). Design>Web Design>DHTML


L'aderenza agli Standard di Screen Reader e Browser Vocali

Uno studio comparativo di 5 prodotti evidenzia come Jaws di Freedom Scientific e Home Page Reader di IBM siano gli strumenti che meglio interpretano le linee guida per l'accessibilità web.

D'Amour, Jean-Marie and Catherine Ro. FucinaWeb (2002). (Italian) Design>Web Design>Accessibility>Web Browsers


Adobe Acrobat Accessibility Techniques

Some sites would hardly exist at all if they took down their PDF files (PDF stands for 'Portable Document Format'). This format is an incredibly useful format for some situations, providing a method to post content on the Web that will print exactly as the author intended it to. Creating PDF files is faster and easier than creating HTML files in many cases. This increases its allure for Web developers.

WebAIM (2004). Design>Web Design>Accessibility>Adobe Acrobat


Adobe Acrobat and PDF

After HTML, PDF (Portable Document Format) files are probably the most common files on the Web. PDF is usually used when a file needs to appear or print a certain way, regardless of the browser or technology. PDF files can be made accessible to people with disabilities, although usually with more difficulty than with HTML. A key part of this process involves creating tags that make a document more accessible to screen reader users.

NCDAE (2006). Articles>Web Design>Accessibility>Adobe Acrobat



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