User experience design is a subset of the field of experience design which pertains to the creation of the architecture and interaction models which impact a user's perception of a device or system. The scope of the field is directed at affecting 'all aspects of the user’s interaction with the product: how it is perceived, learned, and used.'
I live and breathe user experience design, and yet it took me two years to get myself the device referenced by almost every single presentation about user experience since 2007… Apple’s iPhone. My reasons were very specific and perhaps boring, but what is interesting is the perspective this wait has afforded me. Since it was released, the iPhone has grabbed an astonishing share of mobile Web traffic, been regarded as a “game-changer” in both the design and business worlds, and has even been referred to as the “Jesus Phone.” Now that I’ve owned one for two weeks I’ve developed a different perspective. The iPhone is surprisingly difficult to use, but it sure is fun! And that is why it’s a game-changer.
The beauty of a product can influence the users' overall impression or general user satisfaction of the product. Think iPod. But how do you measure that?
Agile software development is a method in which software is designed, examined and delivered to the market swiftly, so that end-users can provide feedback and more feature changes can be made and adjusted within a few months time, rather than once or twice a year. But look at the Agile description again: minimal planning, small changes, releases every 1-2 months. That allows for feature by feature adjustments, not a total redesign of the workflow, layout, navigation systems, etc.
Just as companies need to differentiate themselves by creating and promoting a clear value proposition, so do UX groups. What is our value proposition? What can UX teams do that other disciplines cannot? We think in terms of design. We communicate visually. Nobody else can do this as well as we can. Other disciplines may do a much better job of communicating numbers in spreadsheets or giving slick presentations highlighting features. What we, as UX professionals, can do is bring possibilities to life by visualizing solutions for stakeholders and enabling them to see those possibilities in tangible form.
This website is meant to provide insights into various multi-disciplinary aspects of Human-Computer Interaction (HCI). It looks at this subject particularly from Indian perspective. HCI Vistas publishes at least two original articles every month. It offers latest research papers as downloads. It also presents Comptoons and survey reports. The website is meant to provoke new thinking in the HCI domain.
The Kano model is both a precious User Centered Design tool and a precious decision-making aid tool. The Kano model seeks to connect requirements (response to needs, product attributes) and customer satisfaction, and classifies 3 types of requirements, that will influence the final customer satisfaction.
Leah Buley is an experience designer for Adaptive Path, and she will be running a Bootcamp at Web 2.0 Expo New York to teach others how they can more productively and efficiently work together to create great designs and better user experiences. Leah recently spoke to us about her approach and how designers can apply it to their own situations.
If we’re going to get pumped up about a new method, then let’s get pumped up for the right reasons. Lean UX isn’t about a new way to just make stuff and avoid deliverables. It’s about a new way to be strategic actors in our organizations.
What can the User Experience field learn from the world of museums? Peter Samis and Tana Johnson of the San Francisco Museum of Modern Art (SFMOMA) Interactive Technologies Team can help answer the question. The issues that they grapple with (and solve through inventive design) are firmly grounded in the goal of providing exceptional and inspiring museum experiences.
David Heinemeier Hansson is one of the most influential voices on the Internet. He is the author of the immensely popular Ruby on Rails programming framework, is a noted blogger and media figure, and is elegantly opinionated when it comes to the best ways to make great software.
This example offers some insights into how ‘the arousal of the feeling of trust’ is dependent on the design of features and overall user experience, for the business transaction to kick off. The learning can be particularly applied in the context of online business portals and websites.
The word of the day driving cross-platform design seems to be consistency. Responsive design has enabled designers and builders all around the world to create digital experiences that adapt to your screen of choice. Whether it’s mobile-first or a desktop experience adapted to a smaller screen, the result becomes very much the same.
Within the field of architecture, Frank Gehry does the unthinkable; he sets all the rules aside, “going beyond current modalities of structural definition.” Constantly pushing not only his own creativity and understanding, but also those around him. It’s this constant pushing and pulling, collapsing and expanding, aligning and rearranging, as well as his unconventional thinking and use of unconventional materials that transfixed me to the genius of a man that some call the most influential architect of the 20th century.
STC communities have moved from trying to figure out how they will work in the new model to starting to make the kinds of fundamental changes and undertake initiatives that will build value for members. We are starting to understand how to 'play' within and succeed with our new rules. For UUX to undertake new initiatives, we need more members to volunteer.
The role of data in a UX design process usually goes something like this: User researchers or UX designers gather data about users and their needs, using a variety of qualitative and quantitative approaches. They then analyze the data—often developing documentation that synthesizes the data, such as a task analysis or a set of personas. Finally, they use their analysis as a basis for making design decisions or influencing the strategy of the broader organization. Throughout this process, UX professionals mediate the relationships between the data that describes users and their requirements, design goals, and business objectives, seeking to align them as closely as possible. This article looks at how we can make this process of data analysis and design—or redesign—more effective by embedding UX design knowledge in computer systems.
Regardless of what you call it, the mockup can either sell your design or plummet you into a cyclical tunnel of churn. That's why, like it or not, interface designers often live and die by the mockup.
Personal computing is in an awkward adolescence right now. On one hand, we are rapidly moving into ubiquitous computing environments that let people constantly interact with the omnipresent network; on the other, the devices and interfaces we are using to enter these new frontiers provide woefully inadequate user experiences. Let's take a look at one of the key technologies that will take mobile user experiences to the next level: holography.
Luke Wroblewski isn’t exactly what you’d expect. For one thing, he looks a lot younger than his 15 years in the Usability and design fields would imply. And he’s much more mild-mannered in person than his prolific blogging and busy conference schedule would suggest.
Contrary to the commonly held belief, the etymology of the word luxury, “LUV” in Greek, refers to what is loosened, separated, dislocated or out of joint—and which, moved thus, finds itself in excess; an instance of disorder and debauchery. Nothing throws luxury back to light (Lux; Greek root LEUK- or in Latin LUC-)…nothing except an imaginary construction into Western culture–especially in Europe where it is associated with the luster of that which shines.
Most of the people we talk to believe that the desired end result of experience design is an emotional connection between a person and her experience with a product or service. When a company is able to make them, such connections can have a positive impact on the company’s brand.
Here’s a fun rabbit hole to tumble down: Google “How much data is there in the world” and wind through the results. The Daily Mail frames an answer nicely in an article that’s well over a year old now: “There is so much data stored in the world that we may run out of ways to quantify it.”